Giftbox Boutique Reviews 

14,295
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,971 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally beautiful packaging, the diverse and delicious product selection, and the wonderfully smooth online ordering process. Many people note that great care is put into every custom gift box, making it exceptionally simple to send memorable presents for various special occasions. Reviewers often point out that the shipping service is reliable and fast, even when sending items across different regions. However, some people mentioned issues with delivery timing, noting that parcels occasionally arrived a few days later than expected or missed specific requested dates.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that items arrive promptly, look modern, and feature... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising prompt and timely arrivals that make... See more

Order

People report positive experiences with order, highlighting the website as very easy to navigate and simple... See more

Service

Customers consistently note positive experiences with service, frequently praising prompt delivery and... See more

Quality

Reviewers express strong satisfaction regarding quality, frequently praising the beautiful modern... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the Snack Attack along with the Chocolate Bundle add-on for my mum's birthday and I couldn't be happier with the service. The gift arrived right on time, which made coordinating her special... See more

Company replied

Rated 5 out of 5 stars

Giftbox Boutique put together an amazing gluten free giftbox which was well received. It brought so much joy… even the packaging around the beautifully packaged gift box was delightful to the receiver... See more

Company replied

Rated 5 out of 5 stars

Giftbox Boutique's website was easy to use and provided some nice swap-outs/upgrades for the wine, along with other packaging choices. The Giftbox was delivered promptly and the recipient loved it. We... See more

Company replied

Rated 5 out of 5 stars

The online ordering is easy to use. You can add a message, pick a card, ribbon, box and if you wish to add a beverage that option is there as well. I have used Giftbox Boutique a few times and the fee... See more

Company replied


Company details

  1. Corporate Gift Supplier
  2. Candy Store
  3. Confectionery
  4. Food Products Supplier
  5. Gift Basket Store
  6. Wine Store

Written by the company

Giftbox Boutique offer a range of gift baskets & hampers, sure to make a real impression. Our award-winning gifts are stunningly presented and delivered to their door!

Giftbox Boutique

Written by the company

Happiness Delivered
Giftbox Boutique offers modern gift baskets for all occasions. Thoughtful, affordable gifts we call everyday luxury. From our stylish packaging, to the unforgettable goodies within - we take care of every detail so you don't have to.

Great Service and Speedy Delivery!

Packed in a matte black gift box with a beautiful ribbon.

A memorable gift should start from the outside, setting the scene for all the goodness within! From the packaging and presentation, to the products inside, we believe a gift should evoke a happy-dance from your recipient.

Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(14,295)

1,973 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All good

All good. Gift ordered. Gift delivered. Gift (reportedly) enjoyed.

August 21, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear that everything went smoothly with your gift order and delivery, and that the gift was enjoyed by the recipient. It’s always wonderful to know that we could help make sending a thoughtful gift a simple and enjoyable experience.

We truly appreciate your support and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Lovely choice of gift boxes

Lovely choice of gift boxes which are beautifully presented. Best gift boxes received said the recipient.

August 20, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review.
We’re delighted to hear that you loved the range of gift boxes and that the recipient thought it was the best gift box they had received. It’s wonderful to know that the beautiful presentation made such a great impression.
We truly appreciate you taking the time to share your review and look forward to helping you with many more special gifting occasions.

Warm regards,
Hine

Rated 4 out of 5 stars

Well priced

On time every time

August 13, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear that your orders consistently arrive on time. We know how important it is for gifts to arrive when expected, so it’s wonderful to know we’ve been able to deliver a reliable experience.

We truly appreciate your continued support and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Had to organise over the phone ringing…

Had to organise over the phone ringing from Townsville Australia I had so
Much help deciding what to put in my gift and it was amazing Thanks so very much!!

August 17, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your wonderful review. We’re delighted to hear that our team could assist you over the phone and help you decide what to include in your gift.
It’s wonderful to know that you were so happy with the final selection and that we could make the process easy for you, especially while ordering from Townsville. We truly appreciate your kind words and are so pleased we could help create something special.

We look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Easy website

Easy website, delivery prompt, gift was beautifully presented.

August 17, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear that you found our website easy to use and were pleased with the prompt delivery. It’s also wonderful to know that you were happy with the beautiful presentation of your gift.

We truly appreciate you taking the time to share your review with us and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Easy to use website

Easy to use website, love the option to customise and add a note for the gift to go to the receiver.

August 19, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear that you found our website easy to use and enjoyed the option to customise your gift and add a personal note for the recipient.

We love being able to help make each gift feel a little more personal, so it’s wonderful to know you appreciated these options. We truly appreciate your kind words and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

I use Giftbox Boutique all the time

I use Giftbox Boutique all the time, great products and awesome service. Orders arrive on time every time.

August 12, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review and for continuing to choose Giftbox Boutique. We’re so pleased to hear that you enjoy our products and have been happy with the service you receive from our team.

Knowing that your orders consistently arrive on time means so much to us. We truly appreciate your ongoing support and look forward to helping you with your future gifting needs.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Highly recommended

Went above and beyond to ensure my mother’s birthday gift arrived right on time, truly exceptional service.

August 19, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re so pleased to hear that our team could help ensure your mother’s birthday gift arrived exactly when it was needed.

It means a lot to know you were happy with our service and that we could help make such a special occasion even more memorable. We truly appreciate your kind words and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Quality gift options delivered as…

Quality gift options delivered as required

August 11, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear that you were happy with the quality of our gift options and that your order arrived as expected.
We truly appreciate you taking the time to share your review with us and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

I order the gift box didn’t know it…

I order the gift box didn’t know it wasn’t coming from the north island as my sister lives in Christchurch
Her birthday gift was couple days late but these things happen but she loved her hamper gift

August 12, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for taking the time to share your review. We’re delighted to hear that your sister loved her hamper and enjoyed her birthday gift.

We’re sorry to hear that the delivery was a couple of days later than expected. We completely understand how important it is for a birthday gift to arrive on time and really appreciate your understanding.

We’re so pleased that, despite the delay, the gift was well received. Thank you for choosing us to help celebrate your sister’s special day.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Great options for Blokes!!

Great choice of giftboxes, the best I have seen for blokes! A good range of yummy stuff they like chocolate, chips, jerky etc, no quince paste in sight!!

August 11, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your wonderful review. We’re thrilled to hear that you enjoyed our range of gift boxes for men and found plenty of treats to suit their tastes.

It’s great to know that the selection of chocolate, chips and jerky was exactly what you were looking for. We love hearing that our gift boxes offer something a little different and are enjoyed by their recipients.

We truly appreciate your kind words and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Easy as

This is a great product, easy to order with excellent communications from order to delivery.
The range of options seems limitless- a solution for every gift requirement.

August 11, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your wonderful review. We’re delighted to hear that you found the ordering process easy and were happy with our communication from order through to delivery.

It’s wonderful to know that you enjoyed the wide range of options available and found us to be a great choice for all your gifting needs. We truly appreciate your kind words and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Very fast and efficient

Very fast and efficient. Love the range too!

August 11, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear that you found our service fast and efficient and enjoyed the range of gifts available.

We truly appreciate you taking the time to share your review with us and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Very good service

August 11, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear that you were happy with our service.

We truly appreciate you taking the time to share your review with us and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Fast delivery

Fast delivery, easy web to navigate and great products to choose from. Will definitely order again

August 18, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re so pleased to hear that you found our website easy to navigate and enjoyed the variety of products available. It’s also wonderful to know that your order arrived quickly and that you’re planning to order with us again.

We truly appreciate your support and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear that you found our website easy to use and were pleased with the speedy delivery.

We truly appreciate you taking the time to share your review with us and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Easy as

Being from Australia and needing a gift for someone in NZ was a perfect choice and your site was so easy to use

August 17, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re so pleased to hear that you found it easy to send a gift from Australia to someone special in New Zealand. Making gifting simple and convenient is something we really value, so it’s wonderful to know you had such a smooth experience using our website.

We truly appreciate you choosing us and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 4 out of 5 stars
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for your lovely review.
We’re delighted to hear that you found the purchasing process easy and enjoyed the range of gift choices available.
We truly appreciate you taking the time to share your review and look forward to helping you again in the future.

Warm regards,
Hine

Rated 5 out of 5 stars

Very happy!

Very prompt service and the box was just as pictured. One very happy recipient! Wouldn't hesitate to use Giftbox again, in the future :)

August 17, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your wonderful review. We’re delighted to hear that you were pleased with our prompt service and that the gift box was just as you expected from the pictures.

It’s especially lovely to know that the recipient was so happy with their gift. We truly appreciate your kind words and are thrilled to hear you wouldn’t hesitate to use us again.

We look forward to helping you with another special gift in the future.

Warm Regards,
Georgia-Ellen

Rated 4 out of 5 stars

Good packaging

Good packaging, quick delivery, acceptable service.

August 16, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for your review.
We’re pleased to hear that you were happy with the packaging and quick delivery.
We truly appreciate you taking the time to share your review and look forward to helping you again in the future.

Warm regards,
Hine

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look