Giftmasters.co.uk Reviews 395

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Bought credit card sized power pack .. white (not black) so easy to see / find & carry. Dual connectors. Charged up well. Could not find anything similar or as good anywhere else. Reasonably priced an... See more

Rated 5 out of 5 stars

Lovely range of diverse and personalised gifts right on our doorstep. Easy ordering and we were kept informed of progress and delivery etc. Goods were well packaged and in excellent condition and as s... See more

Rated 5 out of 5 stars

Another fantastic service. I brought the Blue giant Stress ball Nemesis now cute witch cat a spell book and a stitch game bag and I can use the game bag when I go away so I can put my switch inside of... See more

Rated 5 out of 5 stars

Brilliant service , couldn’t believe how quickly a personalised gift arrived! There was a fault on arrival which I emailed them back about and wow - customer service couldn’t have been better !! Apolo... See more

Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Home Goods Store
  4. Sports Memorabilia Store

Written by the company

Welcome to GiftMasters, your small but mighty independent online gift shop! Our story began in 2009, when we registered the name and embarked on a journey to turn a dream into reality. Over the next two decades, we honed our ecommerce skills while working with one of the UK’s largest motorcycle clothing retailers. In 2024, we finally brought our dream to life, creating a space where gifting is joyful, stress-free, and meaningful. At GiftMasters, we’re not just another online seller. Our mission is to become your go-to personal shopping assistant, helping you find the perfect gift for everyone on your list—whether they’re a newborn or 103 years young. With a carefully curated range designed to suit all ages, tastes, and occasions, we’re here to take the guesswork out of gifting. We’re passionate about investing in cutting-edge technologies to make your shopping experience seamless and enjoyable. From smart gift suggestions to our reliable service, we strive to make finding the right gift easy, stress-free, and rewarding. Supporting a small independent business like ours means supporting a dream. When you shop with us, you can take confidence in our customer-first policies, including free UK delivery on orders over £50, extended 45-day returns, and flexible payment options. We’re proud of our 5-star rating, but what truly matters to us is making a difference. That’s why we plant a tree for every single order—so every gift you give has a positive impact. Thank you for choosing GiftMasters. Let us help you make your gifting moments extra special! 🌟


Contact info

4.9

Excellent

TrustScore 5 out of 5

395 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use website

Easy to use website. Loads of options for great ideas. Extremely please with my purchase of a personalised mrs and mrs plaque for my friends wedding

August 6, 2023
Unprompted review
Giftmasters.co.uk logo

Reply from Giftmasters.co.uk

Thank you so much for taking the time to leave a review, we very much appreciate it. I'm glad you're happy with your items and hope we can serve you again in the future :)

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service.
The first item I received, was unfortunately faulty. I messaged the company in the evening, and received immediate response from Matt with a couple of things to try. After these things didn't resolve my issue, he immediately offered to send a replacement, which was received 2 working days later. Replacement works perfectly.

July 28, 2023
Unprompted review
Giftmasters.co.uk logo

Reply from Giftmasters.co.uk

Thanks for taking the time to leave a review :) I'm pleased that we managed to provide you with a great experience despite you unfortunately receiving a faulty item initially. Thanks again for your custom, it really is appreciated :)

-Matt

Rated 5 out of 5 stars

Great shop

Had the products I was after, quick post and delivered with no issues. Thanks.

July 24, 2023
Unprompted review
Rated 5 out of 5 stars

Really nice

Really nice, friendly people. Will be buying more gifts in the future.

July 17, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant Customer Service

I recently ordered a gift for a work colleague off a very well known website. It arrived damaged due to poor packing. I found this wonderful company who despatched the same item to me. It arrived the next day in perfect condition as it had been packed appropriately for a breakable item. I am extremely impressed with the customer service and performance received from TwoBeeps. Will definitely be buying from them again!

July 24, 2023
Unprompted review
Rated 5 out of 5 stars

Lovely little keepsake

Very easy to order, as 1st time customer I was entitled to 15% discount. Quick delivery.packaged well
Its for a wedding gift but 1st impression was really good
Hopefully the recipients will like it

July 25, 2023
Unprompted review
Rated 5 out of 5 stars

Definitely a website favourite

Saw a lovely steam punk owl in a shopping centre and my son said he would buy it for my birthday. Went on Amazon and saw the same one for sale from TwoBeeps. Ordered and arrived 2 days earlier than expected.
Wonderfully packaged and exactly as described on website. Plus slightly cheaper than one in local shopping centre.
Will definitely be ordering more from this great company.

July 21, 2023
Unprompted review
Rated 5 out of 5 stars

This company was amazing from my order…

This company was amazing from my order to my delivery. I would Highly recommend TwoBeeps.co.uk

July 3, 2023
Unprompted review
Giftmasters.co.uk logo

Reply from Giftmasters.co.uk

Thank you so much for taking the time to leave a review :). We're really pleased to hear that you're happy with our service. We hope to serve you again soon.

Rated 5 out of 5 stars

Loved the personalised Holy communion…

Loved the personalised Holy communion gift I purchased… it was delivered in only a few days.. it was very reasonably priced and it was excellent quality.. I would recommend to friends and family and would 100% place an order for a gift again in the future..
overall a very happy customer.

June 14, 2023
Unprompted review
Rated 5 out of 5 stars

I placed an order 29th may for a…

I placed an order 29th may for a personalised photo frame, sadly it went missing in the post. However, this was resolved by the company replacing the frame for me even though the issue was not their fault. Very friendly company to deal with and will definitely use them again.

May 29, 2023
Unprompted review
Rated 5 out of 5 stars

Awesome

Just fantastic, TwoBeeps made my jumbo 20oz custom mug to my specification (so, not one of the off-the-peg customisations they already offer) on the day they received it, and it was in my hands the next day.
The site has live chat for queries, and they were very responsive when discussing my design.
Would definitely buy from again, and recommend to everyone!

June 7, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look