Shoukd be something in place to stop what happened to me happening again. Like the gift cant be used untill the person receiving it has proved they have dont what they said they would.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Shoukd be something in place to stop what happened to me happening again. Like the gift cant be used untill the person receiving it has proved they have dont what they said they would.
Company replied
On my first time using Giff Off I had the message “403 Forbidden” displayed. Having just spend £500 I was somewhat concerned and immediately raised my issue through Customer Support. Within minutes I... See more
Company replied
I've been using GiftOff to buy cards with BTC since 2017, and it's always been fantastic, in my experience. It takes about ten minutes to receive the card, but that's probably more to do with getting... See more
I’ve ordered gift cards from Gift Off a few times now for family living far away, and it’s always been a smooth experience. The selection of brands is wonderful, and it’s nice to know I can send gif... See more
Company replied
We are Gift Off, founded in 2013, with a small team based in Norwich, home of Alan Partridge. Our site offers a wide range of digital-only gift cards to the UK, Europe and beyond.
, , , United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gift cards were easy to buy and delivered quickly and seamlessly to email. My only negative comment is that the gift card expires after two years. In Canada, it’s law that gift cards never expire but this isn’t the case with Giftoff which is a U.K. company.

Reply from Gift Off
An easy way to send gift cards to relatives in Finland.

Reply from Gift Off
Simple to use and wide variety of gift cards available. Quick delivery of purchase.

Reply from Gift Off
Outstanding customer service. I made an error with my initial order and received quick help that went above and beyond to help fix the problem. Has been a while since I’ve received such professional and thoughtful help. Highly recommend this company.

Reply from Gift Off
On my first time using Giff Off I had the message “403 Forbidden” displayed. Having just spend £500 I was somewhat concerned and immediately raised my issue through Customer Support. Within minutes I received a response and full resolution from Rusty. The reason was that I had used the site as a quest. Had I have setup an account, the error message wouldn’t have occurred. Excellent customer service.

Reply from Gift Off

Reply from Gift Off
I’ve ordered gift cards from Gift Off a few times now for family living far away, and it’s always been a smooth experience. The selection of brands is wonderful, and it’s nice to know I can send gifts quickly and easily. A great option for anyone looking for a thoughtful gift that’s easy to deliver.

Reply from Gift Off
I have been using Gift Off for many years for purchasing gift cards for family and friends. The whole process is quick and easy. It is very convenient to be able to use a single platform for purchasing gift cards from different companies and also from many different countries. On the few occasions that I have needed help or an explanation of something particular, their client assistance is human (not a bot) and capable of providing clear information without a bunch of unnecessary technical terminology.
The only thing that is occasionally a limitation, but not directly to do with Gift Off itself, is the process of redeeming and the conditions for using certain gift cards, which is determined by the individual retailer. For example, some cards can not be used online, so it is important to read the description of how to redeem the card before making your purchase.
But as long as one is aware of this and takes the time to inform oneself with the information that is always available on the site, I can only give Gift Off a big thumbs-up.

Reply from Gift Off
I LOVE Gift Off!!
It's my go to (and my friend's now too!) for gifts. The ease of ordering and the fact that I can order whilst being in a different country (which is not possible on some websites) is amazing. The experience is super user friendly, quick and the gift arrives in a fun way :) Thank you Gift off and keep up the fabulous job!

Reply from Gift Off
Great service with very professional and helpful staff.
Best gift cards website in UK.

Reply from Gift Off
Easy to buy the gift card I needed. Super fast delivery. Highly recommended

Reply from Gift Off
Struggled to created account due to 403 site errors. When I finally managed to create an account and make an order it was then cancelled despite having completed with Applepay and Safekey.
There is no live chat and no phone number.

Reply from Gift Off
Very easy to use. I have bought 3 vouchers within 24 hours, 2 amazon, 1 deliveroo and all came through within minutes and worked without issue.
Customer support on a Sunday, then also on Bank Holiday!!
My query was related to an order that was over a year old. The response was quick and detailed which shed light on the issue enabling resolution.
I have been using Gift Off for various purchases since early 2019 and I have personally never had any issues. All of my cards have arrived pretty quickly and my transactions have gone through without any issues.
Website works, transactions work, if there is ever a problem there is someone to contact who fixes things. Have used Gift Off for years and can recommend their services.
The rating is pending but I bought a high value gift card and 7 hours later it has not arrived. I thought these services was supposed to be quick and easy? However it has now been resolved and im happy with the service!

Reply from Gift Off
Really impressed with Giftoff.com as I found there was plenty of choice when I was looking for a gift card present. All the better they accept Bitcoin/Crypto for some cards too. The payment was smooth and my gift card arrived promptly. Recommend this company if you're looking to buy Giftcards online!
Excellent service, lightning fast delivery of digital cards.
I've been using GiftOff to buy cards with BTC since 2017, and it's always been fantastic, in my experience. It takes about ten minutes to receive the card, but that's probably more to do with getting the confirmations on the blockchain. I haven't tried using a debit card or similar because I like having a way to spend BTC, but I'd have no concerns doing so. The design of the gifting emails has also recently improved quite a lot, so I sometimes just have the card sent straight to the recipient (someone leaving work, for example).
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.