Excellent customer service and speedy international shipping. They responded to my query about international shipping so quickly and my item arrived within the timeframe they gave me. I had been look... See more
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The range of incredible gifts and things that you can choose from Gift Playground is wonderful. I had fun choosing between specialised items that are hard to find, unique things for friends and family... See more
The service was absolutely impressive !! I ordered/purchased my push bike on a Tuesday morning, within the hr, had an email to say the order is being processed. Couple hrs later, another email saying,... See more
The option to pick up after finding out that the bike I wanted was an Online purchase only, saved my late start to my Christmas shopping! The staff made it super easy with the option to put the bike... See more
Company details
Written by the company
Gift Playground is a 100% AUSTRALIAN owned and operated business based in Melbourne. We want to offer our customers a chance to buy some of the greatest gifts that we have found, developed and selected through many years of experience. Gift Playground aims to help you Unlock The Power Of Play through easy gift selection for your child.
Contact info
94 Keilor Park Dr, 3043, Tullamarine, Australia
- 1800 316 917
- sales@giftplayground.com.au
- giftplayground.com.au
Hasn’t replied to negative reviews
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Good service
Fast delivery at a very reasonable rate. Won't be opening the box until Christmas but was happy with the cost and look of the scooter online.
So great to be able to click and collect within hours
goods were ready quickly for collection, Bike is better then pictured, our daughter loves it. Easy to put together also.
Fast delivery
Fast delivery, very easy to order, hoping the bike is easy to put together
Awesome
Awesome, thank you
Great bikes at a great price and they were delivered early.
My experience
My experience: Bike order cancelled and not delivered, poor service, inaccurate listing and just pure waste of time…
Very quick delivery
Very quick delivery, product as seen on line and as described. Arrived in perfect condition. The whole process was easy and trouble free. Would certainly deal with this business again. My grandson is over the moon with his new bike!
customer service over the phone
Great customer service over the phone, discount given and free postage.
Prompt delivery.
Very speedy delivery and the bike was…
Very speedy delivery and the bike was very well boxed and protected.
Bike not as advertised. Bad customer experience
My experience with Gift Playground has been quite frustrating. Initially, they sent the wrong bike, and though they rectified the mistake by sending the correct one, the dissatisfaction continued. The bike received did not match the description and product image, lacking the promised lockout suspension fork. Despite bringing this to their attention, there was no resolution. This inconsistency between the advertised features and the actual product, coupled with a lack of responsiveness, has left me disappointed with the overall service.
quick delivery
Easy ordering and quick delivery
Missing parts - no return phone call!!!
Bike arrived. Missing numerous parts to put it together. Called 4 times and emailed twice. still have not had a call back or email. They will not answer there phone, been trying for 3 days. Very concerned that we might have been scammed.
Arrived really quickly am so satisfied…
Arrived really quickly am so satisfied with my order thank you
More than happy
Thankyou for your service. The bike arrived today, in time for my grandsons birthday tomorrow. I really appreciate the early shipping.
Love it but a bit heavy
Very good appearance, love the color but it is a bit heavy for a kid.
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