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Gifts365 Reviews 

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TrustScore 3 out of 5

3.2

Events & Entertainment
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  1. Events & Entertainment

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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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(1)

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Rated 1 out of 5 stars

Dismal customer service

This company is part of the Freeman Grattan Holdings group.
I purchased a bracelet from them as Christmas present. Under the 14 day return policy I arranged for a return. The company quickly arranged to collect the package from me.
Since then I have heard nothing and despite the website claiming a traceable return is available - it isn't.
Each time I contact the company by phone or by chat-line I am told the return item cannot be traced and to wait another two weeks.
I am still waiting a refund

January 19, 2017
Unprompted review

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