Freight Charge • Reviews

A product’s star rating is calculated as the average of all its reviews.


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giftsdirect.com

4.9K Reviews

4.5

The information on this page is based solely on product reviews written by customers of GiftsDirect.com via Trustpilot.


Here’s what people highlighted

Quality

4.8

18 ratings

Value for money

4.7

19 ratings


All reviews


Rated 5 out of 5 stars

Perfect in every way

Quality: 5
Value for money: 5
GiftsDirect.com logo

Reply from GiftsDirect.com

Hi Harry,

Thank you so much for taking the time to leave such a wonderful 5-star review!

I am absolutely thrilled to hear that the Moet & Chandon Champagne & Butlers Chocolates gift was perfect in every way! You really can't go wrong with such a classic and luxurious combination, and knowing it hi
t the mark so beautifully truly means the world to our team.

Thank you again for your wonderful support, and we look forward to helping you celebrate more special moments in the future!

Warmest wishes,

GiftsDirect Team

Rated 5 out of 5 stars

Good value for money and can be spent on good products.

Quality: 5
Value for money: 5
GiftsDirect.com logo

Reply from GiftsDirect.com

Hi Paula,
We’re glad you found the gift certificate good value and enjoyed choosing from our products.
Warm Regards,
Karl

Rated 5 out of 5 stars

Very Satisfied

Quality: 5
Value for money: 5
GiftsDirect.com logo

Reply from GiftsDirect.com

Thank you so much, Suzanne! I’m thrilled you’re happy with your Sweet Irish Gift Box and sorry if anything fell short—I’m always here to make your experience even sweeter.

All the best,
Cherry

Rated 5 out of 5 stars

Excellent service, excellent quality, easy to work with, reliable. - 5 stars

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

Gift is lovely Customer care and Delivery service was very poor

Quality: 4
Value for money: 4
GiftsDirect.com logo

Reply from GiftsDirect.com

Hi there, I’m really sorry this was your experience — while I’m glad the gift itself was lovely, we clearly fell short on the service and delivery side, and that’s on us. 💛 Please reach out to me directly and I’ll make sure this is properly looked into and made right for you.

Warm regards,
Cherry

Rated 5 out of 5 stars

Excellent service, recipients very happy.

Quality: 5
Value for money: 5
GiftsDirect.com logo

Reply from GiftsDirect.com

Thank you so much for your kind words! I’m thrilled your recipients were happy, and I really appreciate your patience with the freight charge—we’ll always do our best to make things smooth for you.

All the best,
Cherry

Rated 5 out of 5 stars

My gift was delivered to Vancouvuer safey withthin 5 days from Ireland and contained what I ordered. Thank you.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Fantastic service, very plesant phone operators. and the products are exceptional.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Amazing customer service

Quality: 5
Value for money: 5
GiftsDirect.com logo

Reply from GiftsDirect.com

Hi Svetlana,

Thank you so much for your lovely review! 🌟 We’re absolutely thrilled to hear you enjoyed our service—and that our gifts hit the sweet spot for all your friends. Sounds like you’re officially the “friendship MVP” sending joy in a box! 😉

We can’t wait to help you surprise your next l
ucky recipient—after all, who doesn’t love a little gift magic?

Warmest wishes,
Cherry

Rated 5 out of 5 stars

Value for money

Quality: 5
Value for money: 5
GiftsDirect.com logo

Reply from GiftsDirect.com

Hi Sandra,

Thank you so much for your lovely 5-star review! We're delighted to hear that you found our service to be great value for money. At Gifts Direct, we strive to offer both quality and convenience, and it truly means a lot to know we’ve met your expectations.

Your kind words and support ar
e greatly appreciated, and we hope to have the pleasure of helping you send more thoughtful gifts in the future.

Warmest regards,
Cherry 🌸

Rated 5 out of 5 stars

It was a great gift and well received by the recipients

Value for money: 5
GiftsDirect.com logo

Reply from GiftsDirect.com

Hi Jackie,

Thank you so much for your wonderful review! We're delighted to hear that the gift was well received and brought joy to the recipients. It means a lot to us to be part of those special moments. If you ever need help finding the perfect gift again, we’re always here for you.

Warmest wish
es,
Cherry

Rated 3 out of 5 stars

This was a necessary step in the process, don't know why I'm reviewing it.

Quality: 3
Value for money: 3
GiftsDirect.com logo

Reply from GiftsDirect.com

Hi Johnny,

Thank you for sharing your feedback with us! We completely understand that the freight charge is an important part of the process, and we're grateful for your acknowledgment. Your thoughts mean a lot to us, and we appreciate you taking the time to leave a review. If there’s anything else
we can do to make your experience even better in the future, please don’t hesitate to reach out.

Thank you for choosing Gifts Direct, and we look forward to serving you again soon!

Warm regards,
Cherry

Rated 5 out of 5 stars

Good product, efficient delivery

Quality: 5
Value for money: 5
GiftsDirect.com logo

Reply from GiftsDirect.com

Hi John,

Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're delighted to hear that you enjoyed the Thank You Hamper and that the delivery was efficient. Your support truly means the world to us, and we’re grateful to have been part of your gifting exper
ience.

We look forward to helping you with any future gifts you may need!

Warmest regards,
Cherry

Rated 3 out of 5 stars

I haven't received it yet

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Reply from GiftsDirect.com

Hi Paula,

Thank you for taking the time to leave a review. We're really sorry to hear that you haven't received your Thank You Hamper yet. We understand how frustrating this must be, especially when you're eagerly waiting for a special gift.

According to the tracking information, the hamper was su
ccessfully delivered. We recommend checking with your neighbors or anyone at your delivery address who may have received it on your behalf. Sometimes, couriers leave packages in safe spots or with others if you weren't available to receive them.

If you're still unable to locate it, please let us know, and we'll be happy to assist you further in resolving this issue. Your satisfaction is incredibly important to us.

Thanks again for your understanding, and we hope you enjoy the hamper as soon as it arrives.

Best regards,
Cherry

Rated 4 out of 5 stars

Usual high quality.

Quality: 5
Value for money: 4
Rated 5 out of 5 stars

My daughter has assured us that the hamper more than lived up to expectations. Many thanks Noel K

Quality: 5
Value for money: 5
Rated 3 out of 5 stars

Expert Reliability and Fast Delivery to Dubai in Middle East

Quality: 5
Value for money: 4
Rated 5 out of 5 stars

Great Gift to receive - very good

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

we ordered and you delivered, thank you

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

excellent choices of Irish chocolates and goodies , as per the person who received it as a gift

Quality: 5
Value for money: 5