Gifts of Wales Ltd Reviews 26

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

I ordered my throw and it arrived, beautifully packaged and in perfect condition, postage free to me, 48 hours later. It also had a handwritten note included, thanking me for my custom which was lovel... See more

Company replied

Rated 5 out of 5 stars

After a recent trip to Wales, we needed a little treat to remind us of our happy holiday so purchased some Welsh cakes and was not disappointed..they were scrummy - we ate the lot in one sitting! Su... See more

Company replied

Rated 5 out of 5 stars

The site was really easy to order from, the photo matched the item, it arrived well packaged and really quickly, and I love it! The blanket is soft, versatile and timeless, I will definitely be using... See more

Company replied

Rated 2 out of 5 stars

The picture showed 6 shower steamers so that is what I thought I was purchasing. Only one has arrived!

Company replied

Company details

  1. Gift Shop
  2. Boutique
  3. Costume Jewelry Shop
  4. Handbags Shop
  5. Home Goods Store

Written by the company

Gifts of Wales is a small independent gift and homeware shop in Welshpool, mid Wales. We offer a broad range of goods from homeware, to toiletries, food and drink to accessories and jewellery, plus much more. Our shop is filled with genuine Welsh products. We only source goods that are made in Wales, and use small businesses and artisans wherever possible to create a range filled with items not widely available. Alongside our range of artisan ware we also have a selection of products from larger Welsh brands, including Penderyn Welsh whisky and Melin Tregwynt Welsh blankets.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

26 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fast and efficient

Fast and efficient. The best bit was them realising it wasn't being sent to me do contacted me to enquire if I wanted a message enclosed. Fab service.

December 9, 2022
Gifts of Wales Ltd logo

Reply from Gifts of Wales Ltd

Thank you for taking the time to leave us a review. Wishing you and your family a Merry Christmas.

Rated 1 out of 5 stars

Item never arrived

Item never arrived. What more can I say?

December 5, 2022
Gifts of Wales Ltd logo

Reply from Gifts of Wales Ltd

Dear Howard. Your item is showing as being due to be delivered today, couriers are experiencing delays at the moment and we will monitor your parcel through the day, however this is still within the expected timeframe for standard delivery. We will be in contact with you directly to check if you have received your parcel and if not received we will work with you to find the best way to resolve this for you.

Update, unfortunately this parcel was lost in the courier system, however following correspondence a replacement has been sent and received

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