Giga Tires Reviews 

2,389
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,982 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent pricing, finding products significantly cheaper than alternatives, and consistently highlight the fast, efficient delivery with orders arriving quickly and on time [R2-S1, R4-S1, R8-S1, R12-S1]. Consumers appreciate the quality and accuracy of products, finding exactly what they need, and describe the overall ordering process as easy, supported by clear communication and helpful service [R5-S1, R12-S3, R15-S1, R21-S2, R22-S1]. However, some customers noted issues with defective or damaged products upon arrival, and others experienced problems with incorrect or incomplete deliveries [R19-S3, R25-S1, R38-S1, R45-S1, R49-S1]. Additionally, some reviewers faced difficulties with returns or obtaining refunds for these issues [R19-S4, R25-S2, R36-S1].

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Product

Reviewers highlight positive aspects of product, with many customers expressing satisfaction with the tires... See more

Price

People report positive experiences with price, with many reviewers highlighting the best or great prices... See more

Order

Customers generally report positive experiences with the ordering process, finding it easy and... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got my tires at Pep Boys. Problem is that Pep Boys doesnt honor the appointment unless you call them that morning or day before. Too many customers dont show up. So i had to wait 3 hours to get m... See more

Rated 5 out of 5 stars

Great pricing and fast shipping. No issues with the tires and even with shipping costs, it was still significantly cheaper than any other tire shop in my area.

Rated 5 out of 5 stars

It was my first time buying tire from Giga but it was a great experience. All I did was pay and my tire was delivered and installed in no time. I will definitely used again in the future. I recommend... See more

Rated 5 out of 5 stars

Best price i could find. Also easy to arrange installation at location near me. Very fast and professional customer service. I ordered by confusion wrong size tires. Giga tires provided free FedEx... See more


Company details

  1. Vehicles & Transportation

Written by the company

At Giga Tires, we are all about making your tire shopping experience simple and convenient. We offer high-quality new tires that you can easily order online, no matter where you are in the US. We´re all about fast and affordable shipping, thanks to our network of warehouses all over the country. Whether you want your tires delivered right to your door or to your local tire shop, we´ve got you covered. Plus, we´ve got a wide variety of tires to choose from, whether you prefer top-name brands or more budget-friendly options. So, when you need new tires, think Giga Tires, and hit the road with confidence!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 54% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(2,389)

1,971 reviews in the last 12 months

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Rated 1 out of 5 stars

Late delivery

I bought tires with installation, and the appointment was made for a specific day. When I arrived for installation, no tires arrived, the appointment was rescheduled for seven days. This is normal, but I lost time and had to plan the day. Is it really that hard to warn via SMS or email?

May 2, 2026
Unprompted review
Giga Tires logo

Reply from Giga Tires

Thank you for your feedback, and we regret the confusion. Records confirm the delivery arrived on time, as the installation service was provided by an external party. Reach out directly if you need any support.

Rated 5 out of 5 stars

Best price i could find

Best price i could find. Also easy to arrange installation at location near me.
Very fast and professional customer service. I ordered by confusion wrong size tires. Giga tires provided free FedEx return. Then I ordered right ones and got them installed at Pep Boys near me. All was done fast and simple. Thanks for great tire solutions.

May 20, 2026
Unprompted review
Rated 1 out of 5 stars

How not to satisfy a Customer

My Shipment got divided once you gave FedEx the shipping order. Three tires arrived as scheduled. The last tire came almost two weeks afterwards. I filed a claim with FedEx to Track my shipment. Every day or every other day I had to call them to find out where is my tire. Suffice to say I finnally got it. I had complained to FedEx and they said they would refund my delivery costs, however I need to file that through Giga Tire. So I filed the request and recieved no follow up... I had to call your customer service line to inquire. The rep had me prove to her I had filed a claim. This is frustrating since you had all the information in front of you already... Then She said FedEx declined the refund, which I find highly suspicious since on their claim records it was noted to refund my costs... After the Rep knew I was upset she said that they will refund half of my shipping costs as a benefit to me. At first, I was mad at FedEx but now I am equally upset about this.

May 18, 2026
Unprompted review
Giga Tires logo

Reply from Giga Tires

We deeply regret that you are not happy with your experience. Looks like a customer service representative has already assisted you regarding this. Reach out directly if you need any support.

Rated 5 out of 5 stars

I got my tires at Pep Boys

I got my tires at Pep Boys. Problem is that Pep Boys doesnt honor the appointment unless you call them that morning or day before. Too many customers dont show up. So i had to wait 3 hours to get my tires installed even with reservation. Giga Tires should remind both the client and the installer of the appointment and create a confirmation.

May 12, 2026
Unprompted review
Rated 2 out of 5 stars

Terrible delivery person

The order arrived fast which was good. The problem is with the delivery. Whoever delivered the tires just left them scattered in my driveway.

May 11, 2026
Unprompted review
Giga Tires logo

Reply from Giga Tires

Thank you for the feedback. We deeply regret the confusion and want to clarify that the delivery service was provided by an external party. Reach out directly if you need any support.

Rated 5 out of 5 stars

Best option

From the selection support, to the fast and accurate delivery, to arranging for installation at a great location. Thanks so much.

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Good prices and on-time delivery

The website is easy to use and I found what I was looking for. Prices are competitive. Buyers need to be aware of the last-minute handling fee that the site adds on top of the final price right before checkout.

May 7, 2026
Unprompted review

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