I got my tires at Pep Boys. Problem is that Pep Boys doesnt honor the appointment unless you call them that morning or day before. Too many customers dont show up. So i had to wait 3 hours to get m... See more
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At Giga Tires, we are all about making your tire shopping experience simple and convenient. We offer high-quality new tires that you can easily order online, no matter where you are in the US. We´re all about fast and affordable shipping, thanks to our network of warehouses all over the country. Whether you want your tires delivered right to your door or to your local tire shop, we´ve got you covered. Plus, we´ve got a wide variety of tires to choose from, whether you prefer top-name brands or more budget-friendly options. So, when you need new tires, think Giga Tires, and hit the road with confidence!
Contact info
Continental Blvd, 90245, El Segundo, United States
- 877-709-4442
- https://www.giga-tires.com/contact-us
- giga-tires.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 54% of negative reviews
Typically replies within 2 weeks
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Late delivery
I bought tires with installation, and the appointment was made for a specific day. When I arrived for installation, no tires arrived, the appointment was rescheduled for seven days. This is normal, but I lost time and had to plan the day. Is it really that hard to warn via SMS or email?

Reply from Giga Tires
Fast and reliable company
Fast and reliable company, best price on market
Good tires delivered on time good…
Good tires delivered on time good price. I'm very happy with them.
Best price i could find
Best price i could find. Also easy to arrange installation at location near me.
Very fast and professional customer service. I ordered by confusion wrong size tires. Giga tires provided free FedEx return. Then I ordered right ones and got them installed at Pep Boys near me. All was done fast and simple. Thanks for great tire solutions.
How not to satisfy a Customer
My Shipment got divided once you gave FedEx the shipping order. Three tires arrived as scheduled. The last tire came almost two weeks afterwards. I filed a claim with FedEx to Track my shipment. Every day or every other day I had to call them to find out where is my tire. Suffice to say I finnally got it. I had complained to FedEx and they said they would refund my delivery costs, however I need to file that through Giga Tire. So I filed the request and recieved no follow up... I had to call your customer service line to inquire. The rep had me prove to her I had filed a claim. This is frustrating since you had all the information in front of you already... Then She said FedEx declined the refund, which I find highly suspicious since on their claim records it was noted to refund my costs... After the Rep knew I was upset she said that they will refund half of my shipping costs as a benefit to me. At first, I was mad at FedEx but now I am equally upset about this.

Reply from Giga Tires
Best price and fast shipping
Best price, fast shipping, quality tires. No issues, everything went well.
You guys have got your stuff together...
You guys have got your stuff together...
Awesome price
Awesome price! Good quality, fast shipping, would definitely buy again.
Tires look grew and ride great thanks…
Tires look grew and ride great thanks guys. I purchased the warranty hopefully it doesn’t have to be used lol
I got my tires at Pep Boys
I got my tires at Pep Boys. Problem is that Pep Boys doesnt honor the appointment unless you call them that morning or day before. Too many customers dont show up. So i had to wait 3 hours to get my tires installed even with reservation. Giga Tires should remind both the client and the installer of the appointment and create a confirmation.
Terrible delivery person
The order arrived fast which was good. The problem is with the delivery. Whoever delivered the tires just left them scattered in my driveway.

Reply from Giga Tires
Tires arrived on time
Timely delivery at a great price
Timely delivery at a great price. A great alternative to Discount and Walmart!
Best option
From the selection support, to the fast and accurate delivery, to arranging for installation at a great location. Thanks so much.
Good prices and on-time delivery
The website is easy to use and I found what I was looking for. Prices are competitive. Buyers need to be aware of the last-minute handling fee that the site adds on top of the final price right before checkout.
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