Giga Tires Reviews 

2,410
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,982 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent pricing, finding products significantly cheaper than alternatives, and consistently highlight the fast, efficient delivery with orders arriving quickly and on time. Consumers appreciate the quality and accuracy of products, finding exactly what they need, and describe the overall ordering process as easy, supported by clear communication and helpful service. However, some customers noted issues with defective or damaged products upon arrival, and others experienced problems with incorrect or incomplete deliveries. Additionally, some reviewers faced difficulties with returns or obtaining refunds for these issues.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Product

Reviewers highlight positive aspects of product, with many customers expressing satisfaction with the tires... See more

Price

People report positive experiences with price, with many reviewers highlighting the best or great prices... See more

Order

Customers generally report positive experiences with the ordering process, finding it easy and... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got my tires at Pep Boys. Problem is that Pep Boys doesnt honor the appointment unless you call them that morning or day before. Too many customers dont show up. So i had to wait 3 hours to get m... See more

Rated 5 out of 5 stars

Great pricing and fast shipping. No issues with the tires and even with shipping costs, it was still significantly cheaper than any other tire shop in my area.

Rated 5 out of 5 stars

It was my first time buying tire from Giga but it was a great experience. All I did was pay and my tire was delivered and installed in no time. I will definitely used again in the future. I recommend... See more

Rated 5 out of 5 stars

Best price i could find. Also easy to arrange installation at location near me. Very fast and professional customer service. I ordered by confusion wrong size tires. Giga tires provided free FedEx... See more


Company details

  1. Vehicles & Transportation

Written by the company

At Giga Tires, we are all about making your tire shopping experience simple and convenient. We offer high-quality new tires that you can easily order online, no matter where you are in the US. We´re all about fast and affordable shipping, thanks to our network of warehouses all over the country. Whether you want your tires delivered right to your door or to your local tire shop, we´ve got you covered. Plus, we´ve got a wide variety of tires to choose from, whether you prefer top-name brands or more budget-friendly options. So, when you need new tires, think Giga Tires, and hit the road with confidence!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 54% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(2,410)

1,984 reviews in the last 12 months

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Rated 5 out of 5 stars

Great tires quick at a great price

Great tires quick at a great price. I ordered because the price was right, but the service was phenomenal. I knew when they were shipped, where they were, and even got a note the day they were coming. Definitely the kind of experience that makes a repeat customer!

June 8, 2026
Unprompted review
Rated 1 out of 5 stars

The delivery was terrible 😭 got home…

The delivery was terrible 😭 got home and the neighbor had told me there was a delivery at my house and that they were tire and they had just left them out in the opening in the porch anybody could have easily taken the tires , if someone would have taken them would this company would have reimbursed me for the tires or would you have sent new tires or would you have given me a discount for there stupid mistake how's to pay the price

June 12, 2026
Unprompted review
Rated 1 out of 5 stars

DON'T BUY FROM GIGA TIRE

DON'T BUY FROM GIGA TIRE. I ordered 2 tires and only received 1. The package dimensions in the FedEx tracking are for 1 tire. Giga claims they shipped two and I received two and will not send me a replacement or refund the missing tire. If you call them you get people in India who don't speak English well and can not help you. They also added a "handling charge" which is not visible until you enter your credit card information. Don't waist you money on Giga.

June 16, 2026
Unprompted review
Rated 1 out of 5 stars

Out of the 4 tires I purchased

Out of the 4 tires I purchased, 2 were defective and only lasted 10,000 miles. Customer service was a nightmare. After weeks and producing tons of documentation and photos included reports from other repair places that stated the tires were defective, I was told I didn't provide enough photos. Who keeps defective tires for weeks after you've already removed them and taken numerous photos? I will never buy from Gigatires again and rate them a 0!!! BUYER BEWARE!!!

May 15, 2026
Unprompted review
Rated 1 out of 5 stars

Gigatires customer service Sucks !!

Gigatires customer service Sucks !!! I paid for my tires on June 10, 2026 at there online store an email was sent saying my order was complete and the tires would be delivered by Friday June 12 - 13 , 2026 via FedEx and my tires shipped out on Sunday June 14, 2026 and didn't get delivered until Wednesday June 17, 2026 I tried to call customer service support about the issue but never got through on the phone. And the same thing happened in the chat box with no response. Don't spend your money at Gigatires.com they lie about when your paid items ship out and there shipping speed is slow and won't refund you for FedEx shipping and handling fees thus your shipping issue will be left unresolved.

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

The tires I purchased were exactly what…

The tires I purchased were exactly what I needed. The website told me what was acceptable for my car and gave me an excellent price, comparatively speaking. Turned out to be the exact tires, same brand that were on my car already! Perfect. The only downside was Fed Ex was slow to deliver them due to a holiday.

June 1, 2026
Unprompted review

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