Gigafiction IT Solutions Reviews 17

TrustScore 4.5 out of 5

4.5

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Company details

  1. Computer and Accessories Store
  2. Appliance Store
  3. Electronics Store
  4. Phone and Internet Service
  5. Web Hosting Company

Written by the company

We offer uncapped fibre, Fixed LTE, Web Hosting, WordPress Hosting services at affordable prices, sell computer and consumer goods. Securely, Fast and Effective


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

17 reviews

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1-star

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Rated 5 out of 5 stars

Good communication,I love the way…

Good communication,I love the way Gigafiction work,fast delivery

October 7, 2025
Gigafiction IT Solutions logo

Reply from Gigafiction IT Solutions

Thank you for your feedback, do our best to keep everything seemless and effective as possible. Appreciate your support

Rated 5 out of 5 stars

Impressive customer service

I was impressed that GigaITSolutions contacted me personally when my bank delayed authorisation. When authorisation eventually came through, the product arrived promptly and was well packaged. Their prices are also very competitive. Great experience.

April 30, 2025
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Reply from Gigafiction IT Solutions

Thank you for your business and wonderful review, appreciate the feedback, and happy that you have had a positive experience.

Rated 5 out of 5 stars

My order was fulfilled very fast and…

My order was fulfilled very fast and they are the best on the customer service. Don't hesitate to buy from them, they make the online purchasing very easy and convenient, even their prices beat the other online stores

April 15, 2025
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Reply from Gigafiction IT Solutions

Thank you for your support and the positive feedback on your experience, appreciate your feedback.

Rated 5 out of 5 stars

Great service, 10/10

I am so satisfied with the help that I received.

I first inquired about the product that I wanted to purchase via WhatsApp, and the response was speedy. And because there was only 1 of it left, the owner was able to reserve it for me.

I made the purchase a few hours after and I received confirmation that my order was placed and being sent to the courier.
I received my order the next morning.

I have never received such efficient help and top tier customer service.

Keep up the good work and I will definitely be returning to make another purchase. I will be spreading the word as well and telling other people about you.

Thank you again.

January 21, 2025
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Reply from Gigafiction IT Solutions

Hi Nelisile, thank you for your positive review, appreciate it & your business. Really wonderful to know and hear that you had a wonderful experience. Will keep up the good work. Have a wonderful day.

Rated 5 out of 5 stars

Excellent service

Excellent service, placed my order after hours, response within minutes, hassle free, good price!!!

December 12, 2024
Unprompted review
Gigafiction IT Solutions logo

Reply from Gigafiction IT Solutions

Thank you Renee for the support and positive feedback on your experience. Appreciate your business

Rated 5 out of 5 stars

Excellent Client service…

I have placed my order and the next day I had my goods. Michael goes the xtra mile to assist his clients.

December 2, 2024
Unprompted review
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Reply from Gigafiction IT Solutions

Thank you for the feedback, and glad your experience was so good

Rated 5 out of 5 stars

Super efficient and fast service

Super efficient and fast service. Also the best price around. Would definitely recommend

November 21, 2024
Gigafiction IT Solutions logo

Reply from Gigafiction IT Solutions

Hi Lisa, thank you for your order you placed and the positive review, do appreciate your business.

Rated 5 out of 5 stars

Excellent Service

Fast, reliable and trustworthy service.Ordered my tablet and received it within 3 hours of the payment being made.

November 8, 2024
Gigafiction IT Solutions logo

Reply from Gigafiction IT Solutions

Thank you Chevon, for the positive feedback and your review appreciate your support.

Rated 5 out of 5 stars

Amazing experience!

Absolutely impressed! The customer service was quick and efficient, handling everything seamlessly, and the owner went out of their way for my convenience. The product prices are competitive. I’ll definitely be a returning customer. Highly recommended!

October 19, 2024
Unprompted review
Gigafiction IT Solutions logo

Reply from Gigafiction IT Solutions

Thank you for the positive review and your business

Rated 5 out of 5 stars

Great service

September 26, 2024
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Reply from Gigafiction IT Solutions

Thank you, Wynand for the positive response and always a pleasure

Rated 5 out of 5 stars

First time using this company to buy a…

First time using this company to buy a new Hisense Tv. Ordered on a Thursday and got it on the next monday , very happy with my purchase . Also Tv was cheaper then other companies and still in stock.

July 31, 2024
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Reply from Gigafiction IT Solutions

Good day John, thank you for the feedback, happy to assist and appreciate the business

Rated 3 out of 5 stars

Would’ve been nice if when ordering the…

Would’ve been nice if when ordering the System would tell me “Out of Stock” instead completing the order and accepting payment.

July 27, 2024
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Reply from Gigafiction IT Solutions

Good day Balil, thank you for your review and your business always appreciate, and apologies for your experience on your order, as per our T&C do try to keep every item up to date but some errors might arise, however did in turn provide options on your order and offered you a full refund or alternative item for the error with the difference refunded.

Will pay more attention and keep a close eye on the items to avoid it being Out of Stock.

Rated 4 out of 5 stars

Very good

the service i received despite the product being incorrectly routed, resulting in delivery delays

June 10, 2024
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Reply from Gigafiction IT Solutions

Good day John, thank you for your support and apologies for the delay in your order, will strive to improve on that.

Rated 5 out of 5 stars

I can defently recommend Gigafiction IT…

I can defently recommend Gigafiction IT Solutions. Very friendly and helpful service and was keeping me up to date with my product i purchased

May 4, 2023
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Reply from Gigafiction IT Solutions

Thank you Kindly, for your business it was a pleasure

Rated 5 out of 5 stars

Brilliant service

I ordered a 42inch tv, a vacuum and a fan from this company and it was professional from the start. I highly recommend them

February 27, 2023
Unprompted review

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