Giggy Jewellery Reviews 66

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I would highly recommend Giggy Jewellers. I have used them a number of times over the years making me personalised 3D rings and for repairs on jewellery I previously had. Each time I cannot fault... See more

Rated 5 out of 5 stars

Long established family run jewellery store situated in Hatton Garden. Chris was very informed, friendly and helpful when I came down from Scotland was a beautiful chain. No pressure to purchase... See more

Rated 5 out of 5 stars

Absolutely first class! The guys in there were very friendly, super helpful and gave me best deal out of all the Hatton garden sellers. Bought a few chains from there over the years, had my mums brace... See more

Rated 5 out of 5 stars

Been using Giggy Jewellery for about 15 years now with various bespoke pieces having been made by them for myself and other family members. Never a job too complex and some pieces have had many chan... See more

Company details

  1. Jewelry Store
  2. Diamond Dealer
  3. Jewelry Designer
  4. Jewellery Manufacturer

Information provided by various external sources

Established in 1978, Giggy Jewellery is a family run business based in London's famous Hatton garden Jewellery District. Specialising in bespoke luxury jewellery, Giggy's is the largest online stockist of jewellery in the U.K.


Contact info

4.8

Excellent

TrustScore 5 out of 5

66 reviews

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Rated 5 out of 5 stars

Highly recommend!

I would highly recommend Giggy Jewellers. I have used them a number of times over the years making me personalised 3D rings and for repairs on jewellery I previously had.
Each time I cannot fault their service.
Thanks so much as always!

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely first class

Absolutely first class! The guys in there were very friendly, super helpful and gave me best deal out of all the Hatton garden sellers. Bought a few chains from there over the years, had my mums bracelet repaired through them, and also a personalised pendent made which they help design on computer. Lots of variety, rings chains pendents etc and if they haven’t got it they will source it for you. If you want to buy jewellery in a nice chilled, no pressure environment, or get some advice on jewellery, these are without doubt the guys to see

April 18, 2025
Unprompted review
Rated 5 out of 5 stars

Genuine people ✨️

We've been using these guys for over 10 years now, always helpful, great advice given and most of all they are genuine people we would highly recommend 👌

May 18, 2025
Unprompted review
Rated 5 out of 5 stars

Always polite and professional every…

Always polite and professional every time I visit. They have been in Hatton for years and are well trusted within the jewellery business. There’s a reason why they are still here. I would highly recommend.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great service & team…

Long established family run jewellery store situated in Hatton Garden.
Chris was very informed, friendly and helpful when I came down from Scotland was a beautiful chain.
No pressure to purchase whatsoever, don’t let the small black door ‘flat type’ put you off the location as upstairs is a lovely clean, well stocked shop.
Thank you and looking forward to seeing you again.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful. Brilliant service. Will go straight back to this shop next time.

October 25, 2024
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Reply from Giggy Jewellery

Thank you so much for your review , we are really pleased you are happy with your service , we look forward to seeing you in store again soon!

Rated 5 out of 5 stars

Excellent place

Great selection of high quality jewellery to choose from, great people in a great location!
Highly recommend especially if your after something special

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

Bought my first men’s ring here

Bought my first men’s ring here . I live in Ireland so it was difficult to find a time to collect the ring but it was held for me . 10k gold and diamonds . Absolutely delighted with the ring and the service from Chris and his assistant in the office in Hatton Garden . I will definitely be back to buy a more expensive piece in the future

April 13, 2024
Unprompted review
Rated 2 out of 5 stars

I bought a bracelet from you my money…

I bought a bracelet from you my money was taken from my bank then you told me its out of stock and I'll have to wait at least another two weeks to receive the bracelet

November 3, 2023
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Reply from Giggy Jewellery

Hi Alan , we're sorry to hear your'e unhappy with your order ,
we are a bit shocked to receive a low review as our terms and conditions on the order page states orders can take up to 4-5 weeks as they're made to order.
We did contact you a few days after purchase to explain it would take a few weeks and our sales team were told you were happy to wait.
Again we apologise the item is taking longer than expected. And we are sorry payment has already been taken but this is not done by us and is taken by the payment provider

Rated 3 out of 5 stars

Not received yet

June 23, 2023
Giggy Jewellery logo

Reply from Giggy Jewellery

Hi there! I am sorry to hear you have not received your item yet. I have checked your order and I can see we notified you at the time you ordered that the item will take around 3 weeks, please do let me know if I can help with anything in the meantime, and I would like to take this time to thank you for your patience,
Giggys x

Rated 5 out of 5 stars

Stunning Diamond Rings

We have had amazing service from this excellent family run business, the diamonds are excellent quality with plenty of options to choose from.
Their knowledge & experience is exactly what you need when you are purchasing something, so precious. Thank you so much. Can’t wait to buy more!

March 1, 2023
Unprompted review
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Reply from Giggy Jewellery

Thank you for your amazing review! We hope to see you again soon, Giggys x

Rated 5 out of 5 stars

Always buy here

Always buy here. First class service, wouldn’t go anywhere else for my jewellery. Fab designs and quality.

February 1, 2023
Unprompted review
Giggy Jewellery logo

Reply from Giggy Jewellery

Thank you for your amazing review! We hope to see you again soon, Giggys x

Rated 5 out of 5 stars

1st class personal service

I’ve had my jewellery designed & made by Giggy’s for over 30 years. Giggy’s, a family run business has given me, my family & friends a first class service, their prices, brilliant ideas & craftsmanship not to mention the personal service that we’ve received over many years. So proud to own some stunning pieces of jewellery designed & made for me deserves all 5*

February 25, 2023
Unprompted review
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Reply from Giggy Jewellery

Thank you for your amazing review! We hope to see you again soon, Giggys x

Rated 5 out of 5 stars

Excellent choice and fantastic service!

Always had a great experience buying from Giggy’s. Excellent service. Excellent experienced staff. Excellent choice & quality of goods. Excellent all-round!

December 1, 2022
Unprompted review
Giggy Jewellery logo

Reply from Giggy Jewellery

Thank you for your amazing review! We hope to see you again soon, Giggys x

Rated 5 out of 5 stars

Excellent family run jewellers

Excellent family run jewellers. Everyone there is extremely knowledgeable and can help you find what you’re looking for.

I have used Giggy Jewellery multiple times and would always go back there.

February 25, 2023
Unprompted review
Giggy Jewellery logo

Reply from Giggy Jewellery

Thank you for your amazing review! We hope to see you again soon, Giggys x

Rated 5 out of 5 stars

Highly recommend

Giggy’s has always been my go-to for jewellery. All of my wedding jewellery was custom built by them and my wife and I couldn’t be happier with what they created for us. Amazing service and great people too!

February 25, 2023
Unprompted review
Giggy Jewellery logo

Reply from Giggy Jewellery

Thank you for your amazing review! We hope to see you again soon, Giggys x

Rated 5 out of 5 stars

I used giggys for all of my wedding…

I used giggys for all of my wedding rings and special events. Great service all round with freindly staff!

February 24, 2023
Unprompted review
Giggy Jewellery logo

Reply from Giggy Jewellery

Thank you for your amazing review! We hope to see you again soon, Giggys x

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