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GigSky Reviews 

7,554
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 3,027 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the installation and setup process for the digital SIM cards is wonderfully smooth, easy, and very convenient. People appreciate the reliable connectivity and great data plans that work seamlessly across multiple international destinations without major issues. Some reviewers were not happy with connection drops and slow speeds in certain locations, noting that coverage was quite spotty during train travel and remote areas. Consumers also mentioned experiencing difficulties with initial activation steps and slow loading times when trying to browse online content or open links.

What people talk about most

User experience

Users describe positive interactions with user experience, frequently highlighting that the eSIM is easy to... See more

Service

Reviewers highlight ambiguous aspects of service, with many customers praising the fast connectivity, good... See more

Product

Customers had ambiguous experiences with product, as many reviewers appreciated the easy setup and reliable... See more

Website

Customers consistently note mixed experiences with website functionality, as opinions are divided. While many... See more

Location

Reviewers express mixed feelings regarding location performance, as consumers report drastically different... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The global plan worked seamlessly in South East Asia travels. User-friendly. Just took a few minutes to get going when it first switched on but once it got going it was generally good. Anxiety causing... See more

Company replied

Rated 4 out of 5 stars

The service is great and works flawlessly once you have it going. However, the app needs some work. It only allows 2 credit cards to be on file, but it's difficult to figure out how to delete them - p... See more

Company replied

Rated 4 out of 5 stars

Service was good even at the beach it will fluctuate between H+ and 4G but kept me connected all the time during my trip, easy to install eSim. I used the unlimited service to Mexico and it was free b... See more

Company replied

Rated 4 out of 5 stars

It’s great that I could access most of the Apps even downloaded the photos on the WhatsApp in China, however, it was quite slow while I wanted to click the link to view. I can’t remember the video co... See more

Company replied


Company details

  1. Telecommunications Service Provider
  2. also in
  3. Internet Service Provider
  4. Mobile Network Operator

Written by the company

Explore seamless global connectivity with GigSky's eSIM services. Enjoy international data plans, prepaid options from 1GB to unlimited, and reliable network coverage in 190+ countries and on 200+ cruise ships. Stay connected on-the-go with exclusive features like complimentary data for Visa cardholders and connectivity on cruises and flights. Try our free 100MB eSIM plan today! Perfect for travel data, mobile roaming, and more.

Seamless Connectivity, Exceptional Support

Written by the company

Reliable Global Data with Customer Support You Can Trust
Stay connected effortlessly with GigSky’s reliable eSIM technology—on land, in the air, and at sea. Our dedicated support team is always here to help, ensuring a smooth and hassle-free experience wherever you go.

Contact info

Promotion box for GigSky

Stay Connected Anywhere: Land, Air & Sea

Try GigSky eSIM free! Stay connected and travel hassle-free.

4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.3

All reviews

(7,554)

7,090 reviews in the last 12 months

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Rated 3 out of 5 stars

only lte connection so things didn’t…

only lte connection so things didn’t load and i couldn’t purchase subway tickets

October 3, 2026
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Reply from GigSky

Thank you for your feedback, Sally, and we are sorry the connection was limited to LTE, affecting your ability to load pages and purchase subway tickets. Best regards, The GigSky Team

Rated 2 out of 5 stars

too much latency

too much latency, poor connection in South Korea

October 3, 2026
GigSky logo

Reply from GigSky

Thank you for your feedback and we are sorry about the high latency and poor connection in South Korea. This can sometimes be caused by local network congestion or carrier routing in certain areas. Best regards, The GigSky Team

Rated 5 out of 5 stars

Great and quick one

Great and quick one

October 3, 2026
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Reply from GigSky

Thank you for your feedback, Manish, and we are so glad it was great and quick! Best regards, The GigSky Team

Rated 4 out of 5 stars

good

good, sometimes slow but solid coverage

October 3, 2026
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Reply from GigSky

Thank you for your feedback, and we are glad the coverage was solid, even though it was sometimes slow! Best regards, The GigSky Team

Rated 5 out of 5 stars

Everything is excellent

Everything is excellent, easy to use and good reception!

September 21, 2026
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Reply from GigSky

Thank you for your feedback, Wai Hong, and we are so glad everything was excellent, easy to use and with a good reception! Best regards, The GigSky Team

Rated 5 out of 5 stars

Thank you!

Love that my U.S. Bank credit card comes with GigSky as a benefit! It’s the best. Really hope they keep this service around forever!

October 2, 2026
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Reply from GigSky

Thank you for your feedback, and we are so glad you love that your U.S. Bank credit card comes with GigSky as a benefit, finding it the best, and really hoping we keep this service around forever! Best regards, The GigSky Team

Rated 5 out of 5 stars

It was amazing!

It was amazing!! Worked very well. Would highly recommend!

October 2, 2026
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Reply from GigSky

Thank you for your feedback, Olivia, and we are so glad it was amazing and worked very well! We would highly recommend GigSky to anyone too. Best regards, The GigSky Team

Rated 3 out of 5 stars
GigSky logo

Reply from GigSky

Thank you for your feedback, Jason, and we are sorry the service was too slow and the connection was not good. For more information, please visit: https://support.gigsky.com/en/articles/16390078-slow-speeds. Best regards, The GigSky Team

Rated 5 out of 5 stars

Excellent connection and high speed

Excellent connection and high speed

October 2, 2026
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Reply from GigSky

Thank you for your feedback, Bum Soo, and we are so glad the connection and speed were excellent and high! Best regards, The GigSky Team

Rated 3 out of 5 stars

Average service coverage

Travelling through India, Azerbaijan, Georgia and Armenia. The coverage felt off and on.

October 2, 2026
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Reply from GigSky

Thank you for your feedback, CT, and we are sorry the coverage felt inconsistent while travelling through India, Azerbaijan, Georgia and Armenia. Coverage can vary between countries depending on local carrier partners. Best regards, The GigSky Team

Rated 5 out of 5 stars

Great Visa Benefit!

Worked very well while in Mexico. Would use again!

October 2, 2026
GigSky logo

Reply from GigSky

Thank you for your feedback, Kristin, and we are so glad the Visa Benefit worked very well while in Mexico! We look forward to having you use it again! Best regards, The GigSky Team

Rated 5 out of 5 stars

I did not face any problems while i was…

I did not face any problems while i was connected with Gigsky.

September 29, 2026
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Reply from GigSky

Thank you for your feedback, Gracy, and we are so glad you did not face any problems while connected with Gigsky! Best regards, The GigSky Team

Rated 5 out of 5 stars

Data connection worked great

Data connection worked great. I have no issues throughout. Travelled to Netherlands, Germany, Belgium, Luxembourg and France. The phone always stayed connected to 5G most of the times.

October 2, 2026
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Reply from GigSky

Thank you for your feedback, Guvi, and we are so glad the data connection worked great, with no issues throughout your travels across the Netherlands, Germany, Belgium, Luxembourg and France, and that the phone stayed connected to 5G most of the time! Best regards, The GigSky Team

Rated 5 out of 5 stars

Easy to set up and worked flawlessly

Easy to set up and worked flawlessly, still using it.

October 2, 2026
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Reply from GigSky

Thank you for your feedback, Larry, and we are so glad it was easy to set up and worked flawlessly, and that you are still using it! Best regards, The GigSky Team

Rated 5 out of 5 stars
GigSky logo

Reply from GigSky

Hi Hanin! Thank you so much for the 5-star review! We are thrilled to hear that GigSky was easy to set up and worked great for you. Safe travels! Best regards, The GigSky Team

Rated 4 out of 5 stars

My experience was good just slow…

My experience was good just slow service sometimes in UK.

October 2, 2026
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Reply from GigSky

Thank you for your feedback, NRB, and we are glad your experience was good! We are sorry about the occasional slow service in the UK. Best regards, The GigSky Team

Rated 4 out of 5 stars

Easy to use however service was a bit…

Easy to use however service was a bit slow and only 4G compared to other sims with 5G. That being said for a free service it worked great.

October 2, 2026
GigSky logo

Reply from GigSky

Thank you for your feedback, DK, and we are glad it was easy to use and that, as a free service, it worked great overall! We are sorry the service was a bit slow and limited to 4G compared to other SIMs with 5G. Best regards, The GigSky Team

Rated 5 out of 5 stars

Great experience, no complaints

I had no connection issues at all in Japan, regardless of the city - even when I visited a smaller town/village. It was really easy to connect, and the data plan (10 GB) was more than enough for my stay. 10/10 would recommend.

September 17, 2026
GigSky logo

Reply from GigSky

Hi Beulah! Thank you so much for this wonderful 10/10 review! We are thrilled that your connection in Japan was seamless across every town and city. We look forward to staying connected on your future travels! Best regards, The GigSky Team

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