Giig Reviews 360

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its intuitive design and user-friendly interface, making it easy to navigate and highly effective for their needs. Many highlight the excellent customer service, with staff being responsive, helpful, and genuinely open to feedback, often going above and beyond to assist users. The value for money is frequently mentioned, with consumers finding it a cost-effective solution that streamlines their processes and saves time. Some people also felt that while the CRM is generally easy to use, it has some limitations, though it remains perfectly sufficient for most small agencies. Additionally, one reviewer initially found the platform wasn't for them after six months of use.

What people talk about most

User experience

People report positive experiences with user experience, consistently praising the platform as intuitive,... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness and responsiveness.... See more

Website

Customers consistently note positive experiences with the website, highlighting its intuitive design and ease... See more

Value for money

Consumers express high satisfaction with the value for money, often highlighting the cost-effectiveness and... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting its excellence and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The free features were a game‑changer for me. I launched my agency and used a surprisingly powerful ATS without spending anything upfront. The freemium tools gave me everything I needed to start recru... See more

Rated 5 out of 5 stars

The team at Giig has created an excellent platform. Everything does what it's supposed to do, it's easy to use and is constantly evolving and gaining new features. As a recruiter I have used countle... See more

Rated 5 out of 5 stars

When I made the decision to launch my own recruitment agency, finding the right CRM/ATS was a top priority and I honestly can’t recommend Giig enough. The platform has everything I need: it’s i... See more

Rated 5 out of 5 stars

After months of searching for the right CRM—endless demos of overly complicated and expensive options, and exhausting hours online—I finally gave YouTube’s "Top Ten Recruitment CRMs" a last-ditch shot... See more


Company details

  1. Applicant Tracking System
  2. Recruiter
  3. Recruitment Service
  4. Software Vendor

Written by the company

The Recruitment CRM Supporting SME Agencies Against The Recruitment Goliath's!! Giig is a Recruitment ATS/CRM built for the SME agencies.. Enterprise CRMS are complicated, expensive and will look to lock you into a long term contract. The Giig platform is simple, easy to get onboard with, has no long term contracts and even has a 100% Free Forever version for Recruitment Founders. Try the Free Forever Recruitment ATS/CRM by heading to https://giighire.com/


Contact info

4.9

Excellent

TrustScore 5 out of 5

360 reviews

5-star
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1-star

No history of asking for reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

A Game-Changer for Recruitment Teams

e’ve recently implemented Giig Hire at Gemini Drivers and the difference has been night and day. The platform is incredibly intuitive and has streamlined our entire recruitment process—from initial applicant tracking to onboarding.

The automation features (like email sequences and document requests) have saved us hours each week, and the pipeline view gives us complete visibility of where each candidate is at any given stage. It's ideal for high-volume recruitment, especially with trade plate drivers like we handle.

The support from the Giig Hire team has also been top-tier—responsive, helpful, and always open to feedback.

Highly recommend it to any company looking to bring professionalism, structure, and efficiency to their recruitment process.

July 3, 2025
Unprompted review
Rated 4 out of 5 stars

Really good and affordable software for…

Really good and affordable software for start up recruiters who want to start their solo journey and keep all their data, job info and process life cycle in one place. Would highly recommend.

June 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great option for independent recruiters

Giig is an excellent platform that's particularly well-suited for independent recruiters starting their own business. What impressed me most is how the paid version includes features that would cost significantly more on competing platforms, making it a very cost-effective solution. The user interface is clean and intuitive - you can navigate through different functions without any confusion. For anyone in recruitment looking for a comprehensive platform that doesn't break the bank, Giig delivers solid value.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

This is the best software…

This is the best software for independent recruiters and small companies! Everything that you need is available in the free version, and they are consistently updating it to include more features. The walkthrough makes it easy to get started, and there are videos for more in-depth instructions and explanations. I've had to contact customer service a couple times, and both times they have been extremely quick and helpful.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

OUTSTANDING

OUTSTANDING, I signed up as I was looking for an ''easy to use'' crm, I went straight into it and find it not only one of the most simple to use databases I have seen, its capability is brilliant. This was even before I had a call and shown some other features that I wasn't aware off, then to be told with a brilliant meeting with Luke that it is going to be improved.

Not only value for money but it truly is a gem of a CRM

Highly recommend

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

A no brainer CRM for Recruiters

A no brainer CRM for Recruiters. Really easy to use. All the key features that a recruiter starting out would need. Even a more established business would be able to use it no problem. Customer service is rapid and helpful. I will be recommending this to all my recruiter friends

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

A Powerful Platform for Modern…

A Powerful Platform for Modern Recruitment Teams
At TechDelivery, we’ve explored a wide range of recruitment solutions, and Giig has clearly positioned itself as one of the most efficient and well-designed platforms for both freelance and in-house recruitment teams.

Giig provides a seamless experience that covers the full recruitment lifecycle—from building a branded recruitment website to managing candidates and clients, tracking interviews, and creating sharable job postings. All of this is accessible from a single, intuitive interface that saves time and enhances operational efficiency.

What we appreciate most is how Giig enables recruiters to take full control of their business and digital presence without relying on fragmented tools or excessive overhead. It's a true enabler for scaling recruitment operations with agility and professionalism.

The fact that it’s free to start makes it even more attractive, especially for startups and freelance teams aiming to build a strong foundation.

We highly recommend Giig to any recruitment company or freelance recruiter looking to grow and thrive in today’s competitive market.

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to use CRM

have been looking for something like this for ages.
Simple to use, cheap , with good features and the support is great .
Highly recommend.

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great CRM with really good features.

Great CRM with really good features on both the "free" and "Paid" subscriptions. Very user-friendly, with helpful videos on the dashboard to show you how to navigate/use everything.
If you are a start-up agency or recruiter, this is a brilliant option. It has all the features you need, and you can start with a free account. Even the "Plus" account is an amazing price for what you get!
Great support from Luke and the team, and some features that I mentioned would be beneficial are already in the pipeline for development.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great platform

Great platform for those setting up an agency / recruiting and wanting to keep costs reasonable. Offers same functionality with projects and candidate ATS and client CRM and job management / pipelining as the much more expensive platforms. Easy to use. Free website and job posting feature is a bonus.

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend - have found a gem!!

I researched the market, and found platforms with varying functionality and pricing and as a solo recruiter I just needed something to get me started but with a platform that does the job!

This is exactly what I got with Giig Hire! Personable customer services team, easy to get a response to any questions using the chat function, and more importantly you can use it for free until you need more functionality at which point you can upgrade but still at an affordable price!

Probably one of the most user friendly sites to work around the system!

Highly recommend!

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

We love Giig!

Grand Recruit contacted Luke from Giig as we were looking to move away from the CRM we were using. Luke promptly booked us a call with Andy who ran through everything with us and answered all of our questions. We decided, there and then we were going to sign up! Our experience has been fantastic from the start. Giig is a very user led platform so if any changes can be made that will help you, James is on it straight away. The three guys are always on hand for support too which is a massive plus! We love Giig!

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

I love many things about Giig Hire

I love many things about Giig Hire, but most importantly the fact that it is a CRM genuinely engineered for recruiters. There's no need for customization, and you're good to go from day one without the need to link a credit card.
I've been using the free version for a year now, and it's still fulfilling all my needs, so far.
The team behind Giig is super responsive (we're talking less than 1 minute to get back to you), always very quick at fixing problems, and they continuously try to improve the product.
If you're a freelance recruiter, or even a small team of recruiters looking for an easy, hassle-free CRM, you MUST try Giig Hire (don't just believe what I say, create an account and try it yourself, you'll see what I mean!)

April 30, 2025
Unprompted review
Rated 4 out of 5 stars

A Game Changer for Our Recruiting Process

As a growing recruiting firm, we’ve been using Giig as our ATS for the past few months, and it has truly transformed how we manage our talent acquisition efforts. The platform is intuitive and user-friendly, making it easy for our team to track candidates and manage job postings all in one place.

The customization options are a major highlight—whether it’s tailoring workflows or designing candidate pipelines, Giig has allowed us to create a system that fits our unique needs. The seamless integration with other tools has also helped streamline communication and reduce time spent on manual tasks.

What stands out most is Giig’s ability to keep things organized while providing powerful insights into our recruiting efforts. We can now easily track performance metrics, identify trends, and make data-driven decisions faster than ever before. This has not only improved our internal processes but has also helped us deliver a better experience for both candidates and clients.

Overall, Giig has been a reliable partner in our growth, helping us scale efficiently without compromising quality. Highly recommend it for any recruiting team looking to optimize their processes!

January 16, 2025
Unprompted review
Giig logo

Reply from Giig

Glad you think so Yolie :)

Rated 3 out of 5 stars

Untill now im happy with the free…

Untill now im happy with the free version. I want to test out if the plus+ is worth it to buy and use this forever. but think it is. after getting the 1 month trial for free because of this review, i will let you guys know how it went

April 29, 2025
Unprompted review
Giig logo

Reply from Giig

Hi there, thank you for your comment! We appreciate your interest and your plan to explore the Plus+ version. This message isn’t quite a review of your experience with the product just yet. We’d love to hear your thoughts after you've had a chance to fully try it out. Your feedback will be much more helpful to others at that point. Looking forward to your update!

Rated 5 out of 5 stars

Easy to use and effective

I've found Giig's platform to help organize and improve workflow efficiency. I've tried several similar tools and Giig hire has been the easiest to use.

April 28, 2025
Unprompted review
Giig logo

Reply from Giig

Thank you for the kind words Robert!

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