Giig Reviews 360

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its intuitive design and user-friendly interface, making it easy to navigate and highly effective for their needs. Many highlight the excellent customer service, with staff being responsive, helpful, and genuinely open to feedback, often going above and beyond to assist users. The value for money is frequently mentioned, with consumers finding it a cost-effective solution that streamlines their processes and saves time. Some people also felt that while the CRM is generally easy to use, it has some limitations, though it remains perfectly sufficient for most small agencies. Additionally, one reviewer initially found the platform wasn't for them after six months of use.

What people talk about most

User experience

People report positive experiences with user experience, consistently praising the platform as intuitive,... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness and responsiveness.... See more

Website

Customers consistently note positive experiences with the website, highlighting its intuitive design and ease... See more

Value for money

Consumers express high satisfaction with the value for money, often highlighting the cost-effectiveness and... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting its excellence and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The free features were a game‑changer for me. I launched my agency and used a surprisingly powerful ATS without spending anything upfront. The freemium tools gave me everything I needed to start recru... See more

Rated 5 out of 5 stars

The team at Giig has created an excellent platform. Everything does what it's supposed to do, it's easy to use and is constantly evolving and gaining new features. As a recruiter I have used countle... See more

Rated 5 out of 5 stars

When I made the decision to launch my own recruitment agency, finding the right CRM/ATS was a top priority and I honestly can’t recommend Giig enough. The platform has everything I need: it’s i... See more

Rated 5 out of 5 stars

After months of searching for the right CRM—endless demos of overly complicated and expensive options, and exhausting hours online—I finally gave YouTube’s "Top Ten Recruitment CRMs" a last-ditch shot... See more


Company details

  1. Applicant Tracking System
  2. Recruiter
  3. Recruitment Service
  4. Software Vendor

Written by the company

The Recruitment CRM Supporting SME Agencies Against The Recruitment Goliath's!! Giig is a Recruitment ATS/CRM built for the SME agencies.. Enterprise CRMS are complicated, expensive and will look to lock you into a long term contract. The Giig platform is simple, easy to get onboard with, has no long term contracts and even has a 100% Free Forever version for Recruitment Founders. Try the Free Forever Recruitment ATS/CRM by heading to https://giighire.com/


Contact info

4.9

Excellent

TrustScore 5 out of 5

360 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This a Great ATS for anyone just…

This a Great ATS for anyone just starting in Freelance recruiting and on a budget! It's easy to navigate and you can start off free! When you upgrade the pricing is affordable! Especially in all that is offered!

March 1, 2025
Unprompted review
Giig logo

Reply from Giig

Thank you for the review Stephanie. Appreciate the kind words!

Rated 5 out of 5 stars

User friendly interface

User friendly interface, easy to navigate around and lots of useful functions. Perfect for somebody starting out! Would highly recommend

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

A great value - intuitive rec system

Have been putting off getting a recruitment system for years - but found this product through the free version and LOVED LOVED LOVED IT! It’s really intuitive- does exactly what you want a great system to do and it doesn’t cost the earth - I really recommend you give them a try you won’t be disappointed

March 26, 2025
Unprompted review
Giig logo

Reply from Giig

Thank you for the lovely review Alison :)

Rated 5 out of 5 stars

Love Gighire!!!

Gighire has been a great experience so far! I am 2 weeks into using gighire and I already have my website setup and running. I recommend this site to anyone looking to start a recruiting company.

March 25, 2025
Unprompted review
Giig logo

Reply from Giig

Thank you Koi!

Rated 5 out of 5 stars

Great vision

Great vision, product and team - had the pleasure of meeting Luke at Rec Agency Expo recently, inspiring guy doing great things with Giig

March 23, 2025
Unprompted review
Giig logo

Reply from Giig

Thank you Jonny! Likewise, it was great to meet you to and glad you are enjoying the platform!

Rated 5 out of 5 stars

From my initial call with Andy Sturgess…

From my initial call with Andy Sturgess to review the CRM to using it daily, my experience has been exceptionally positive. Andy and the team are always available to provide support and answer any questions. The CRM is excellent—user-friendly, easy to navigate, and highly efficient. I would highly recommend Gigg!

March 17, 2025
Rated 5 out of 5 stars

Very easy to use with guidelines and…

Very easy to use with guidelines and very helpful!

March 11, 2025
Unprompted review
Giig logo

Reply from Giig

That's what we like to hear! Glad you are enjoying the platform. Do reach out to me or the team if you need a hand with anything.

Thank you,
Luke

Rated 5 out of 5 stars

I can't recommend Giig enough

I can't recommend Giig enough, Luke has been an incredible help to me since I launched my business, going way above and beyond what anyone could expect to support me with whatever I needed.

The product is great, really easy to use and very functional, and they are always willing to listen to suggestions on how to make the recruiting experience better.

For a recruitment business, particularly a start up/smaller organisation, Giig is the perfect platform.

March 7, 2025
Unprompted review
Giig logo

Reply from Giig

Thank you so much for your kind words Kevin! We're thrilled to hear that Giig has been such a valuable asset to your business.

Rated 5 out of 5 stars

I recently starting using giighire and…

I recently starting using giighire and am really impressed. The ease of importing contacts is outstanding. The resume parse is also a great time saver. I highly recommend

March 7, 2025
Unprompted review
Giig logo

Reply from Giig

Thank you for leaving us a review Myalee! Pleased to hear you are enjoying the platform :)

I know Andy has reached out to say hi and offer his support but do shout if we can help with anything.

Thank you,
Luke

Rated 5 out of 5 stars

Human Customer Service

What has really stood out to me besides the intuitive features is the Customer Support.

Issues and queries are handled quickly and you feel like you're dealing with humans - which thankfully you are!

Can't wait to have a shared growth journey with this platform!

March 5, 2025
Unprompted review
Giig logo

Reply from Giig

Thank you for leaving us a review Durban!

Rated 5 out of 5 stars

I recently started using Giig and such…

I recently started using Giig and such a great tool/system. It's got everything you need, easy to navigate and and simple to use - extremely user friendly! Highly recommend this product.

March 4, 2025
Unprompted review
Giig logo

Reply from Giig

Thank you for the kind words Merrisa!

Rated 5 out of 5 stars

I recently joined GIIg

I recently joined GIIg, and I have to say the customer service is second to none. No task is too big for them, and they are always willing to help. I'm really glad I made the switch—so far, I have no complaints! The system is user-friendly, and with continuous advancements, I believe this will become an even more fantastic platform to work on.

February 28, 2025
Unprompted review
Giig logo

Reply from Giig

Thank you for leaving us a review Dax! Glad to hear you appreciate our support as we do our best to support in every way we can!

Rated 5 out of 5 stars

"Giig Hire: Finally, a CRM That Doesn’t Need a PhD to Use!"

Having spent 25 years in recruitment, working with countless CRM and ATS platforms across in-house teams and major corporate brands, I can confidently say that Giig Hire is an absolute game-changer. The transition from my previous ATS to Giig Hire was seamless, and their team has been nothing short of sensational—on hand within minutes whenever I needed support.

Not only is the system simple, effective, and incredibly cost-efficient, but their customer service is top-notch. They even went above and beyond by setting up a website for me to get back on my feet. I genuinely can’t fault them!

To the Giig Hire team—don’t change a thing. As you grow, remember what truly matters: service and communication. You’ve nailed it! 🚀

February 26, 2025
Unprompted review
Giig logo

Reply from Giig

Love the review Katrina! Thank you for the kind words!

Rated 5 out of 5 stars

Coming from the #2 largest recruitment firm

This system is the best system I have used so far. It eliminates complexity, and allows us to focus on the most important factors: clients and candidates. My background is 15 years of financial recruitment most recently using SalesForce and Bull Horn working for the second largest recruitment firm globally. Giig Hire has been the most user-friendly, easy to understand, lowest price point, easy to mass upload, and easy for training new-hires. I absolutely recommend using Giig Hire.

February 23, 2025
Unprompted review
Giig logo

Reply from Giig

Thank you for the kind words Philip! Andy mentioned you had some good things to say when he spoke with you so glad to hear you are liking the platform!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look