Gilbride Pharmacy & Travel Clinic Reviews 87

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and friendly demeanor, often highlighting their ability to make individuals feel at ease and supported during various consultations and services. Many people appreciate the personalized approach, noting that staff members are professional, caring, and take the time to explain information clearly and patiently. The service provided is frequently described as excellent, with consumers noting the efficiency, quick response times, and overall positive experience, particularly for vaccinations and weight management programs. Reviewers are particularly impressed with the staff's ability to create a comfortable environment, even for those nervous about procedures, and their dedication to ensuring customers feel valued and well-cared for.

What people talk about most

Staff

Reviewers consistently express appreciation for the staff, highlighting their kindness, helpfulness, and... See more

Service

Reviewers highlight positive aspects of service, often describing it as amazing, helpful, and efficient.... See more

Customer service

Users describe positive interactions with customer service, often highlighting the staff's attentiveness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cessnock branch have been supporting me with my weight loss over the last year. Tom has been extremely supportive and helpful during my weight loss journey. Tom has ensured that I receive and und... See more

Rated 5 out of 5 stars

Shamza was brilliant. I was nervous about the consultation, she made me feel relaxed and I wasn't embarrassed to tell her about some of my dubious eating habits. We made some simple achievable goals... See more

Rated 5 out of 5 stars

Cardonald - Paisley Road West branch. Great service, really helpful. Been using their weight management service for a few months now and the support and help has been fantastic. No judgement (even a... See more

Rated 5 out of 5 stars

Nicola was absolutely amazing during my weight management consultation. She always puts me at ease, checking all parts of my physical health and lifestyle to help me stay on track. She is so friendly... See more


Company details

  1. Pharmacy
  2. Travel Clinic
  3. Weight Loss Service

Written by the company

Gilbride Pharmacy and Travel Clinic aim is to help our patients and communities live healthier lives. We do this by providing professional, safe, reliable medication supply, on prescription and over the counter with the advice you need to get the best from your medicines. We also strive to meet your other healthcare needs by offering a range of clinical services and products throughout Greater Glasgow & Clyde. Our highly trained pharmacy teams are constantly updating their knowledge and skill to provide the highest standards of care right where you need it, where you live.


Contact info

4.8

Excellent

TrustScore 5 out of 5

87 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The cryotherapy treatment applied by Lindsay. by…

The cryotherapy treatment applied by Lindsay worked! Exactly 6 weeks later the ugly growth fell off. I am absolutely delighted.
Lindsay was extremely professional, knowledgeable and caring, she put me at ease and explained the process very well.
I highly recommend the Gilbride Pharmacy and particularly Lindsay.

March 7, 2025
Unprompted review
Gilbride Pharmacy & Travel Clinic logo

Reply from Gilbride Pharmacy & Travel Clinic

Thank you for your kind review. I'll make it reaches Lindsay 👍🏻

Rated 4 out of 5 stars

Staff are friendly

Staff are friendly, helpful & knowledgeable.
I would have gave 5 stars if I was taken on time, I did have to remind them that i had been waiting 15 min by my appointment.

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

I needed an emergency prescription over…

I needed an emergency prescription over weekend. Was sorted immediately & efficiently. Staff were super kind, courteous & helpful. We need more of this above & beyond service in the world, thanks Team Gilbride, you are literal life savers 🙏🏽💚

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

When booking appointment for travel…

When booking appointment for travel immunisation I had great advice and email confirmation full of detailed information. Appointment made immediately and a full check of where we were travelling too and questions of our current health.
Our pharmacist Shamsa Parvez was fantastic and extremely knowledgeable. Many thanks and now looking forward to our travels. Thank you .

January 14, 2025
Unprompted review
Rated 5 out of 5 stars

a satisfied regular customer…

a regular customer mainly to collect my prescription and always seems to be run more efficiently on the days when Kirsty is on the front counter - today was no exception so nice to start the year with the same prompt friendly efficient Kirsty service.

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

Covid Jag appt

Shamsa eased our concerns and was very communicative during the whole process. Her personable nature made our jag experience as enjoyable as possible.

December 21, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, friendly staff and very helpful, especially with changing appointment times, even when very busy.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Attended Gilbrides pharmacy today for a…

Attended Gilbrides pharmacy today for a flu vaccine and was able to get an appointment straight away. All the staff were friendly and welcoming and the pharmacist was very thorough to make sure that the vaccine was suitable for me as I have allergies. She explained the procedure and how I might feel afterwards and also gave me the patient leaflet to take away with me. Overall I had a great experience and will return.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Had my flu jab here today. Easy to book an appointment online. Very efficient service and lovely staff.

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

I had appointment today with the…

I had appointment today with the pharmacist to start my weight loss journey. She was lovely and friendly and so helpful.
She took her time to go through all the information with me and explained it all thoroughly, I was really happy with my appointment and can't wait to get on they scales in 4 weeks to hopefully see a difference. Thank you.

October 7, 2024
Unprompted review
Rated 5 out of 5 stars

I came into the pharmacy today for my…

I came into the pharmacy today for my daughter’s vaccination. Shamsa was great, she kept my 4 year very calm throughout the whole process! She made sure that my husband and I knew exactly what was going on and even to what to look for regarding side effects. My daughter was very happy with the way Shamsa was interacting with her and seemed quickly to trust her! The whole process was very quick and easy. Even afterwards all the staff were very kind to Ayla, making sure they told her brave she was. Overall my experience was fantastic!

October 7, 2024
Unprompted review

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