Gillette UK Reviews 

10,991
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,321 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, especially the razors, highlighting their effectiveness for a clean and smooth shave. Many appreciate the competitive pricing, often finding better deals directly on the company's website compared to other retailers. The ordering process is frequently described as easy and the website user-friendly, contributing to a positive overall experience. Reviewers also consistently commend the fast and efficient delivery service, with many receiving their orders the next day. However, some customers encountered issues with specific products, such as a missing plug or a razor not performing as expected for intimate areas. A few people also experienced difficulties with the website's payment process or found that their original basket would not show to pay on their iPhone.

What people talk about most

Product

Consumers find product to be positive, with many reviewers consistently praising the quality and performance... See more

Order

Customers had positive experiences with order, highlighting the ease of ordering and navigating the website,... See more

Price

People report positive experiences with pricing, often finding good value, excellent discounts, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and fast... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of ordering and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having been duped into buying the Harry’s Plus set, and finding them to be horrible, blunt and utterly useless - I decided, after many years of being put off Gillette for being a bit woke and corporat... See more

Company replied

Rated 5 out of 5 stars

The advent has always said everything you need to know about their razors with the slogan “The best a man can get” and it’s so true. I tried others through the years but Gillette has always been my go... See more

Company replied

Rated 5 out of 5 stars

Bought a razor with large pack of blades as on offer and works out cheaper than buying just blades. Have lots of razor handles as it’s always cheaper to buy a bundle although the subscription option... See more

Company replied

Rated 5 out of 5 stars

Many thanks for the promotional offer, look forward to receiving my new gillette body razor. Website was easy to use and register as a user. Apple pay at checkout was seamless.

Company replied


Company details

  1. Barber Supply Store

Information provided by various external sources

Every man needs a great razor. Whether you prefer a bushy beard or a clean shaven look, you'll need a high functioning razor to perfect your chosen style. Check out the complete range of Gillette razors, blades and male grooming products. Discover new ...


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.5

All reviews

(10,991)

1,314 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy and great value

Very easy and great value

June 7, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

quick and easy

quick and easy, NO DRAMA!

June 7, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

The whole process was simple and user…

The whole process was simple and user friendly.

June 7, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Excellent Service

Value for money and next day delivery. Excellent service.

June 5, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Cracking!

Great price, immediate free next day delivery (ordered Sat pm, delivered Sun am). What more could you ask for?

June 6, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 3 out of 5 stars

You offered me a further discount

You offered me a further discount, but disregarded it during the order process.

June 7, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 5 out of 5 stars

Products are well described and pics…

Products are well described and pics are clear
Well laid out website

June 7, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Easy to buy !

Easy to buy !
My favourite blades !

June 6, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 4 out of 5 stars

Quick and easy

Quick and easy

June 6, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 3 out of 5 stars

Website security?

Products are great. However, I had to spend considerable time checking the website certificate and deciding whether or not to proceed as I got messages from my security software saying the certificate issuing authority was untrusted.

June 6, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us maintain and improve our services, and the team will be very pleased to hear your kind comments.

If you have any questions, please do not hesitate to contact us. We will be happy to assist.

Kind regards,
Natalia

Rated 5 out of 5 stars

I’m using the heated razor and the…

I’m using the heated razor and the shave is excellent I’ve just finished my course of radiotherapy for prostate cancer and this shave just makes me feel so much better

June 5, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Best blades on the market

Best blades on the market

June 5, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 1 out of 5 stars

The welcome 10% off was only applicable…

The welcome 10% off was only applicable after I placed my order, which is basically false advertising.
It would’ve saved me £7 odds which would’ve been been better in my pocket
As to getting the order and it’s quality only time will tell, also the next day delivery, well we’ll see if that happens

June 5, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Easy ordering and fast delivery

Easy ordering experience and quick delivery 🚚

May 25, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Very easy !!

June 5, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Because I was completely satisfied with…

Because I was completely satisfied with the price discount

June 5, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Easy to navigate 😀

Easy to navigate 😀
And order

June 4, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Great offer !

Easy to order with a good discount !

June 4, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

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