Gillette UK Reviews 

10,991
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,321 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, especially the razors, highlighting their effectiveness for a clean and smooth shave. Many appreciate the competitive pricing, often finding better deals directly on the company's website compared to other retailers. The ordering process is frequently described as easy and the website user-friendly, contributing to a positive overall experience. Reviewers also consistently commend the fast and efficient delivery service, with many receiving their orders the next day. However, some customers encountered issues with specific products, such as a missing plug or a razor not performing as expected for intimate areas. A few people also experienced difficulties with the website's payment process or found that their original basket would not show to pay on their iPhone.

What people talk about most

Product

Consumers find product to be positive, with many reviewers consistently praising the quality and performance... See more

Order

Customers had positive experiences with order, highlighting the ease of ordering and navigating the website,... See more

Price

People report positive experiences with pricing, often finding good value, excellent discounts, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and fast... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of ordering and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having been duped into buying the Harry’s Plus set, and finding them to be horrible, blunt and utterly useless - I decided, after many years of being put off Gillette for being a bit woke and corporat... See more

Company replied

Rated 5 out of 5 stars

The advent has always said everything you need to know about their razors with the slogan “The best a man can get” and it’s so true. I tried others through the years but Gillette has always been my go... See more

Company replied

Rated 5 out of 5 stars

Bought a razor with large pack of blades as on offer and works out cheaper than buying just blades. Have lots of razor handles as it’s always cheaper to buy a bundle although the subscription option... See more

Company replied

Rated 5 out of 5 stars

Many thanks for the promotional offer, look forward to receiving my new gillette body razor. Website was easy to use and register as a user. Apple pay at checkout was seamless.

Company replied


Company details

  1. Barber Supply Store

Information provided by various external sources

Every man needs a great razor. Whether you prefer a bushy beard or a clean shaven look, you'll need a high functioning razor to perfect your chosen style. Check out the complete range of Gillette razors, blades and male grooming products. Discover new ...


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.5

All reviews

(10,991)

1,314 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

two thumbs up

scored a fantastic deal during my last shop with gillette and the delivery was lightning fast... 5 stars

May 29, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Ease of use.

Ease of use.

July 2, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Easy to order without having to resort…

Easy to order without having to resort to draconian measures to prove I'm a bloke wanting to have a shave.

July 1, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Efficient and excellent service was…

Efficient and excellent service was provided. I am waiting for my Gillette 5 order to be delivered.

June 30, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Fast delivery,cheapest price anywhere.

Fast delivery,cheapest price anywhere.
All good here👍

June 26, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great and excellent website

Great and excellent website. No other razor company can compete. I have tried the competitors and Gillette wins hands down!

June 29, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

New Gilletterazor.

Hi there, I've been going to get this Gillette for ages, it was a great deal but more to the point i ordered the razor and got it within a couple of days. I've used it twice and what a shave i had with it. Now my son wants one, i would certainly recommend it if your looking for a top class shave.

June 25, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Competitive prices on an easy-to-use…

Competitive prices on an easy-to-use website.

June 29, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great product

Great product, good price, delivered on time

June 29, 2026
Unprompted review
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

GREAT PRODUCT.

GREAT PRODUCT.

June 17, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Good quality and easy to use

Good quality and easy to use

June 22, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Easy to use web site.

Easy to use web site.

June 28, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 2 out of 5 stars

Server sent an incorrect authentication…

Server sent an incorrect authentication when moving to checkout. Had to override the browser security to proceed.

June 27, 2026
Gillette UK logo

Reply from Gillette UK

Hello Ron,

We appreciate you sharing your experience. We are actively investigating the authentication issue to prevent future occurrences.

A message has been sent to your account.

Kind regards,
Liam

Rated 5 out of 5 stars

The product itself

June 26, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

Offered a free gift when spending over…

Offered a free gift when spending over £40 but wouldn’t let me select any!!

June 26, 2026
Gillette UK logo

Reply from Gillette UK

Hello Dean,
 
Thank you for leaving your review. 

I am sorry to hear that you did not receive the expected free gifts with your order, and I can understand this is something we need to take a look into for you!
 
I have sent you a message via your account to help resolve this matter. Please may I kindly ask you to take a look at this when you are able to do so?

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Very easy to complete the form

Very easy to complete the form
Nice layout

June 26, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

Stop emailing me

Stop emailing me

June 26, 2026
Gillette UK logo

Reply from Gillette UK

Hello
 
Thank you for leaving your review. 

I am sorry to hear that you have received unwanted emails.
 
I have sent you a message via your account to help resolve this matter. Please may I kindly ask you to take a look at this when you are able to do so?

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Easy transition great products used for…

Easy transition great products used for years

June 26, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Easy to navigate sight and great choice…

Easy to navigate sight and great choice of products

June 26, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great deal straight forward website…

Great deal straight forward website would highly recommend Thank you

June 26, 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

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