Gimborn Deutschland Reviews 

As so often a bought a batch 12 cans of gimdog pure delight tunefish ( the blue one) for my dog. When I opened it there was mold insite the can. I wrote the customer service send the photo of the mold can and they asked me if I could send the remain cans and the mold one. When they examend the cans they could find nothing wrong with it. I waited and waited to be compensated. But nothing happend. Finally I wrote back and received 8 cans witch were suverely damaged in all sort of flavours that my dog doesn't prefer. One of the cans was tune fish. And because it was so damaged my dog trew up later that night. The price tag of 40 euro for the cans and sending it to the customer service leaves a bad taste in my mouth. So bodemline if you want to give your dog gimdog don't buy it.

My kitten was poisoned by one of their products, and I wrote them a detailed account of everything - and they've completely ignored it. I just tried calling them instead - well within their opening hours. No response - or rather the phone rang without being answered before someone just disconnected the line.

They write on their webpage: "Customer service is very important to us. If you have any questions or concerns with the way your issue had been handled, please contact us. Let us prove that we can do better."

Obviously they couldn't care less about their customers. What a shame. Stay clear of this company if you don't want to gamble with your pet's life.