Gimme Reviews 

1,498
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 1,465 reviews, reviewers overwhelmingly had a great experience with this company. Consumers often praise the incredibly responsive and kind support staff who quickly answer questions and guide them through the intake process. Reviewers appreciate the smooth onboarding experience, mentioning that orders are shipped promptly and arrive well-packaged. Many users feel satisfied with their overall progress and note that the products work as advertised. However, some people mentioned issues with delivery delays or shipments arriving warm instead of properly refrigerated. A few reviewers also shared experiencing difficulties with unhelpful customer service and a lack of prompt communication when trying to resolve problems.

What people talk about most

Customer service

Customers had positive experiences with customer service, noting that support agents are very responsive,... See more

Product

Reviewers highlight ambiguous aspects of product, with strongly divided opinions on effectiveness and... See more

Response time

Reviewers mention positive feedback about response time, highlighting prompt and professional communication.... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth and simple process from start to... See more

Order

People report ambiguous experiences with order processes, reflecting a clear split in customer satisfaction.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very reliable when attending to my billing and prescription mistakes. The agents are helpful and kind, and they kept me updated until the problems were fixed. Have had no issues with delivery or medic... See more

Company replied

Rated 4 out of 5 stars

Their version of generic Tirzepatide is the real deal. Definitely works better than Hims GLP1 for me. They can sometimes be very late in sending out your shipment so you have to keep on top of them th... See more

Company replied

Rated 5 out of 5 stars

Professional, prompt, and personal. That's been my experience with Gimme. I’m in a state that requires a call to get this prescribed. The visit was comprehensive, not some rushed 2 minute call. My med... See more

Company replied

Rated 5 out of 5 stars

Once establishment was made with a human being, I’ve always received a quick response to any question or concern. My goal weight will be achieved within the next 6 weeks and I’m already in discussions... See more

Company replied


Company details

  1. Weight Loss Service
  2. Online Pharmacy
  3. Online Prescription Medication Vendor

Written by the company

Gimme Care makes medical weight loss simple, transparent, and accessible. Gimme's GLP-1 programs featuring semaglutide and tirzepatide connect you with licensed, board-certified providers who create personalized treatment plans designed around your goals. No surprise fees, no gimmicks, and no added shipping costs—just straightforward care that works, on your schedule and within your budget. Your treatment arrives directly at your doorstep, letting you begin and manage your weight loss plan entirely from home. Getting started takes just a few steps: sign up for your plan, consult with your provider, get your treatment approved, and receive your medication. Take control of your health journey through a streamlined, at-home process that gives you safe, effective access to GLP-1 therapies and access to discuss your questions with a licensed physician—without ever setting foot in a clinic.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 74% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(1,498)

1,493 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful and quick response

Very helpful and quick response. Thank you.

July 31, 2026
Unprompted review
Gimme logo

Reply from Gimme

We truly appreciate your kind words! Knowing we made your experience quick and easy means the world to us. Thank you for choosing us

Rated 5 out of 5 stars

I think she was a bot but that's okay

I think she was a bot but that's okay, she was very efficient! Great customer service!

July 31, 2026
Unprompted review
Gimme logo

Reply from Gimme

We truly appreciate your kind words! Knowing we made your experience quick and easy means the world to us. Thank you for choosing us

Rated 5 out of 5 stars

Finally

Finally, a company that doesn't make you jump through hoops to get the medication you need. The whole process from sign-up to first injection took 8 days. Customer service is incredibly responsive—I emailed on a Sunday and got a reply within a few hours.

July 21, 2026
Unprompted review
Gimme logo

Reply from Gimme

Welcome aboard! We’re so glad your initial experience was smooth and hassle-free. Please reach out to our team anytime if you have questions along the way!

Rated 5 out of 5 stars

Olivia was very helpful and returned my…

Olivia was very helpful and returned my text in a very timely manner.

July 31, 2026
Unprompted review
Gimme logo

Reply from Gimme

We love hearing this! Olivia is a wonderful part of our team, and we’re so glad they were able to give you a great experience. Thank you for choosing us, and we’re excited to support you on your journey!

Rated 5 out of 5 stars

Quickly resolved

I had a relatively simple problem and Mary was able to fix it the next day.

July 31, 2026
Unprompted review
Gimme logo

Reply from Gimme

We love hearing this! Mary is a wonderful part of our team, and we’re so glad they were able to give you a great experience. Thank you for choosing us, and we’re excited to support you on your journey!

Rated 5 out of 5 stars

Natalie was amazing with helping me arrange a new order

Natalie was amazing with helping my arrange a new order since my first order came in broken. She was quick and made it happen!! Gime.care is luck to have her

July 31, 2026
Unprompted review
Gimme logo

Reply from Gimme

We love hearing this! Natalie is a wonderful part of our team, and we’re so glad they were able to give you a great experience. Thank you for choosing us, and we’re excited to support you on your journey!

Rated 5 out of 5 stars

Olivia was phenomenal

Olivia was phenomenal, patient and knowledgeable and took an effort to answer all of my questions. Will recommend!

July 31, 2026
Unprompted review
Gimme logo

Reply from Gimme

We love hearing this! Olivia is a wonderful part of our team, and we’re so glad they were able to give you a great experience. Thank you for choosing us, and we’re excited to support you on your journey!

Rated 1 out of 5 stars

On my intake form I let them know that…

On my intake form I let them know that I was currently taking trizepatide at a 12.5 dose. They instead prescribed me the starter dose, I reached out to my doctor on their website who told me I had to contact support. I did this both through their Ai chat & their live agent chat. I was messaged by someone who said the issue needed to be handled over email. They emailed me but resolved nothing. Their support has not responded to me ever on four separate attempts over ten days. I just get an automated message that they will respond in 24 hours but they never do. I have not received any medication (even at the incorrect starter dose), I have not received a refund or even a response from their support staff. The employee who emailed me has only responded that he needs to refer it to his team. I think I have just been robbed $200+. My issue was a simple misdosage which the doctor should easily be able to update my prescription leading me to believe he never even read my intake form.

July 22, 2026
Unprompted review
Gimme logo

Reply from Gimme

Hi Lydia,

We're sorry to hear about your experience regarding dosage and the delay. We take all feedback regarding treatment accuracy very seriously.

Thank you for the feedback; we'll use this to improve our processes and services!

Rated 5 out of 5 stars

This has been the easiest process and…

This has been the easiest process and Olivia was super helpful in getting my order processed.

July 31, 2026
Unprompted review
Gimme logo

Reply from Gimme

We love hearing this! Olivia is a wonderful part of our team, and we’re so glad they were able to give you a great experience. Thank you for choosing us, and we’re excited to support you on your journey!

Rated 5 out of 5 stars

Great customer service

In deciding to move my prescription to Gimme, I partially completed the intake and in the process, Olivia contacted me to see if I had any questions or concerns. Without hesitation, she answered with ease. Im comfortable in knowing that my concerns were handled with care and comfortable enough to proceed with the processes. Thank you so much!!

July 30, 2026
Unprompted review
Gimme logo

Reply from Gimme

We love hearing this! Olivia is a wonderful part of our team, and we’re so glad they were able to give you a great experience. Thank you for choosing us, and we’re excited to support you on your journey!

Rated 5 out of 5 stars

It was easy to get started

It was easy to get started, and was explained well to be understood. And so far in the 2 weeks I have been taking it, I have already lost 6 pounds. I am not hungry at all which prevents me from snacking..

July 18, 2026
Unprompted review
Gimme logo

Reply from Gimme

Welcome aboard! We’re so glad your initial experience was smooth and hassle-free. Please reach out to our team anytime if you have questions along the way

Rated 5 out of 5 stars

Olivia was very nice and willing to…

Olivia was very nice and willing to assist me with the online portal.

July 31, 2026
Unprompted review
Gimme logo

Reply from Gimme

We love hearing this! Olivia is a wonderful part of our team, and we’re so glad they were able to give you a great experience. Thank you for choosing us, and we’re excited to support you on your journey!

Rated 5 out of 5 stars

I’ve had a great experience so far!

I’ve had a great experience so far!! the care team is super helpful and great at getting back on a timely manner. I love Gimme!

July 31, 2026
Unprompted review
Gimme logo

Reply from Gimme

We truly appreciate your kind words! Knowing we made your experience quick and easy means the world to us. Thank you for choosing us!

Rated 2 out of 5 stars

Not as good as some reviews suggest

Ordered Tirzepatide twice. First time, meds arrived warm. Ice pack completely warm. I'm in MD and they ship form TX, using UPS 2nd day air. Second order, exactly the same thing. Meds arrived very warm. Contacted Gimmecare, took for ever to get a response. What did they say? "It's not our fault, contact the pharmacy". Well, I did not pay the pharmacy. I paid Gimmecare and expect resolution by Gimmecare. Also, unlike many competitors, Gimmecare "sits" on orders for 2-3 days. Once the prescription sent, their pharmacy does the same and take another 2-3 days to ship, Then it's sent UPS 2nd day so add another 2 days. God forbid, if there is a weekend or a shipping delay, it will be worse. There is really no perceived sense of urgency.

July 29, 2026
Unprompted review
Gimme logo

Reply from Gimme

Hi there,

We are sorry to hear about your experience with the delivery temperature. Gimme works with licensed pharmacies that take steps to ensure treatments arrive in the exact condition intended. We want to understand what happened so we can help. Feel free to reach out to us at hi@gimme.care.

Rated 5 out of 5 stars

Olivia was very attentive and…

Olivia was very attentive and informative with my intake process, answered all my questions quickly. CANT wait to start my journey!

July 30, 2026
Unprompted review
Gimme logo

Reply from Gimme

We love hearing this! Olivia is a wonderful part of our team, and we’re so glad they were able to give you a great experience. Thank you for choosing us, and we’re excited to support you on your journey!

Rated 5 out of 5 stars

Skeptical at first because the price…

Skeptical at first because the price seemed too good to be true, but I'm officially a believer. Lost 15 pounds in 6 weeks with minimal side effects (just some mild nausea the first few days). The online consultation was thorough and the provider answered all my questions. Highly recommend!

July 25, 2026
Unprompted review
Gimme logo

Reply from Gimme

Huge congratulations on your progress! Celebrating success stories with our community is the absolute best part of what we do. We’re so proud to support you on your journey; keep up the amazing work!

Rated 5 out of 5 stars

stars to the whole Gimme team

stars to the whole Gimme team! I was nervous about switching from my brand name prescription, but the compounded version works exactly the same for me at a fraction of the cost. No insurance headaches, no pharmacy runs, just a box at my door every month. Simple as that.

July 26, 2026
Unprompted review
Gimme logo

Reply from Gimme

We truly appreciate your kind words! Knowing we made your experience quick and easy means the world to us. Thank you for choosing us!

Rated 2 out of 5 stars

Horrid customer service and no way to cancel

It may be one of the cheapest places to get GLP-1’s.. and the product seems to work, but the customer service is appalling. When signing up, they’re all over it! But when you have questions or if you want to cancel, they’re nowhere to be found.
I didn’t complete my 3 month check in on purpose, because I had an abundance of product i wanted to use before I got my refill (apparently, you’re supposed to do that before you’re refill)… but they charged me and said my refill was on the way ANYWAY… I messaged and emailed numerous times, for days on end without response until finally deciding to cancel my membership due to the lack of any response. The problem? There’s no way to cancel on the app or website. The only way to get them to respond to me? Threaten them with going to the BBB or going further than that.

July 28, 2026
Unprompted review
Gimme logo

Reply from Gimme

Hi Heather,

We apologize for any delay in our response time. We know how crucial prompt communication is, especially when it comes to health care.

We appreciate you taking the time to leave your review; we'll use this to improve our processes.

Rated 4 out of 5 stars

So far so good

So far so good! I received my medication. It took about 9 days total from intake until I received it. The communication once you get to the regular email is very good. There was an intake video with the doctor and I was given the steps on how to take the medication. My only issue was that the medication came warm and the ice blocks were completely melted. I do live in Arizona and it is 117° but, I picked it up off the porch immediately. Everyone has been very helpful!

July 29, 2026
Unprompted review
Gimme logo

Reply from Gimme

We truly appreciate your kind words! Knowing we made your experience quick and easy means the world to us. Thank you for choosing us!

Rated 5 out of 5 stars

Very fast responses with customer…

Very fast responses with customer service and super nice as well!! Olivia was super helpful!!

July 29, 2026
Unprompted review
Gimme logo

Reply from Gimme

We love hearing this! Olivia is a wonderful part of our team, and we’re so glad they were able to give you a great experience. Thank you for choosing us, and we’re excited to support you on your journey!

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