Gimoka Coffee UK Reviews 

59
•
TrustScore 2 out of 5

2.2

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Rated 5 out of 5 stars

I’ve been using Gimoka coffee for some time now. I’ve been a long time user of Nespresso coffee but found their customer service and prices terrible. Gimoka coffee is really good quality with choi... See more

Rated 1 out of 5 stars

AVOID AVOID AVOID Wish i read the reviews before ordering!!!!! normally dont use anyone new without doing this. ordered 128 capsules on 15th December 2020 recieved 32 capsules Xmas but nothing sinc... See more

Rated 1 out of 5 stars

Don't trust this company/seller, the Pods advertised and I bought, saying they fitted Nespresso Machines DON'T, now where near. I've sent them back but no refund, Mr John Blue is ignoring my return... See more

Rated 1 out of 5 stars

Do not use this company! They supply capsules of varying weights, despite a legal weight declaration and need to be reported to a trading standards officer. Some capsules are devoid of any coffee and,... See more

Company details

  1. Coffee Store

Information provided by various external sources

Gimoka Coffee UK is the London based distributor of the Italian coffee roaster Gimoka. We aim to deliver genuine and high quality Italian coffee, roasted according to the Italian tradition to guarantee the ultimate coffee experience whether at home, at work or outside.


Contact info

2.2

Poor

TrustScore 2 out of 5

59 reviews

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No recent history of asking for reviews

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2.2

All reviews

(59)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Good quality coffee at realistic prices

I’ve been using Gimoka coffee for some time now. I’ve been a long time user of Nespresso coffee but found their customer service and prices terrible.
Gimoka coffee is really good quality with choice of coffee strength and realistic prices. In fact amazing prices
Customer service is second to none!
This is definitely my go to coffee choice.
Thank you Gimoka

November 8, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible coffee Zero star

i bought the aroma classico and it's 10 intensity ..big mistake. First, it smelled like green coffee off the bag and had zero aroma when brewed in fact the smell when brewed was so awful. I'm scared to drink it so I'm just going to throw it away. And yes it tastes like starch. Horrible coffee

February 10, 2025
Unprompted review
Rated 1 out of 5 stars

Disgusting

I have been using Gimoka coffee for many years, I buy it from Tk Maxx stores, but I decided to order directly from the website, but unfortunately the coffee I received is moldy, has a strange taste and smell, which does not seem normal to me , I had to throw it away. I ordered 6 bags of 1 kg each.
I sent an email and reported the problem, but the only solution was to offer me a free coffee package with my next order, they really think I would ever order from their site again.

April 4, 2024
Unprompted review
Rated 4 out of 5 stars

Suitable for Nespresso machine

Suitable for Nespresso machine . So you can save money. There is different types of coffee, strongest or light.
They work pretty well, quality coffee is good but the pistacchio ones are a bit disappointing, the rest of the capsules are fine .

February 25, 2024
Unprompted review
Rated 1 out of 5 stars

Don't trust this company/seller

Don't trust this company/seller, the Pods advertised and I bought, saying they fitted Nespresso Machines DON'T, now where near.

I've sent them back but no refund, Mr John Blue is ignoring my return and refund requests. That's if his name is John Blue.

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

Seems good so far!

On my second box for a Nespresso machine and it's been all good so far. Fairly rapid delivery with postal updates and the coffee has been consistently good and very tasty.

I've ordered a much bigger supply this time and it has arrived within a couple of days so pretty happy with it.

October 26, 2023
Unprompted review
Rated 3 out of 5 stars

Good when capsules work!

Dolce Gusto compatible capsules bought via Ebay.Delivery was quick and the cofee itself was good and strong.The price would have been reasonable if the capsules had been reliable.However,about 20% of the capsules were faulty and caused minor floods from the machine.Therefore the capsules were not as economical as first thought.Shame because the coffee itself was good from the capsules which did work.

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Good quality cost effective coffee beans to your door

I've been using Gimoka for over a year now to buy their bags of coffee beans. Really cost effective even compared with cheap supermarkets, and a discount usually pops up reguarly enough. The coffee beans have never clogged up the machine or been 'gritty' in any way. The large bags mean I can mix my own blend of beans in the coffee machine. Can't speak to their pods, but if you like proper coffee from a bean to cup machine, I recommend them.

July 20, 2023
Unprompted review
Rated 1 out of 5 stars

Ordered coffee pods one month ago not received yet

Ordered coffee pods one month ago. Payment was taken and an email confirmation sent to me but since then nothing. The order hasn't arrived, they are not responding to emails and the phone rings once then goes to a strange tone for a few rings before being cut off. I would give them zero stars but that isn't an option. Do not use this company.

May 22, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid - buy somewhere else.

The pods are supposed to be compatible with Nespresso machines, they are not. The foil does not pierce properly and at best you get a small dribble and then the machine stops. Complete waste of money, more than 50% of the pods didn’t work and ended in the bin!

March 8, 2023
Unprompted review
Rated 3 out of 5 stars

Gimoka Lavazza Compatible Capsules are problematic

Used Gimoka for a while, coffee Ok fast delivery BUT all of a sudden most of the Lavazza Mio capsules are out of stock, no ECO Caps. Some of the supplied capsules do not now work with my Lavazza Desea machine. No response when contacted about the problem. Have now switched to the genuine Lavazza capsules with a Lavazza subscription. Gimoka work out at 19p each Lavazza at 21p each

November 10, 2021
Unprompted review
Rated 5 out of 5 stars

Give them a break!

I have had to put up with a few odd quirks, but I am very impressed with the quality of the coffee pods and particularly the compostable ones, that work better than Lavazza's own, which sometimes stick in the machine. I understand that there have been difficulties in supply due to Brexit, that the company have been struggling with. Do give them a chance, you won't regret it.

October 6, 2021
Unprompted review
Rated 4 out of 5 stars

After a terrible experience last time…

After a terrible experience last time (in early Jan), i thought i'd give them another chance (as i like the coffee so much). Ordered 12kg of beans on Friday and they were delivered the next day! That was a massive surprise, especially as i had a lot of difficulty with the payment process, and received no order acknowledgement!

April 12, 2021
Unprompted review
Rated 1 out of 5 stars

Cowboy outfit

Gave one star because there is not a zero star option.
Avoid these people like the plague, they accept orders, take the payment and then silence. I have emailed them a dozen times and finally phoned them. The telephone response was’ we are not. Accepting telephone calls, and you cannot leave a message as our box is full’.
I have contacted my bank to try and get a refund.
Gimoka are a bunch of cowboys ....... go elsewhere.

March 16, 2021
Unprompted review
Rated 2 out of 5 stars

Nespresso Capsules

The first consignment I recieved (100 capsules) all worked perfectly. The second consignment, again 100 capsules only this time I have thrown around 30% of the capsules in the bin as the front foil does not pierce so all it does is fill the drip tray. I use a Nespresso Pixi. Now changed coffee supplier.
Such a shame as the coffee is very good.
Not bothered contacting the company as they are well aware of the problem considering the amount of reviews starting the same thing.

February 15, 2021
Unprompted review

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