Ordered a Mothers Day gift for myself and my mom-I LOVE the silk pillowcases ! Also the jade comb that is wonderful for hair stimulation. I have been happy with all the products I have gotten over t... See more
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I HAVE HAD THE PLEASURE OF USING SEVERAL OF GINGER CHI PRODUCTS. THEY ARE ALL GREAT PRODUCTS. I THINK YOU WOULD ENJOY THESE PRODUCTS AS I HAVE. LISTED BELOW ARE THE PRODUCTS I HAVE USED. MUSLIN F... See more
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I purchased several different jade guasha and bian tools along with face regenerative oil and juniper oil. The tools are effective and high quality, I'd recommend buying from Gingerchi over other bout... See more
Company replied
Love GingerChi! The website is secure and easy to navigate, which I appreciate. The products arrived in no time and I had the option to protect my purchase through Route, which I did take advantage... See more
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Company details
About gingerchi.com
Written by the company

About GingerChi
GingerChi is a New York based Indie beauty Company using all-natural and pure plant-based ingredients. Based on the concept of yin yang and ‘Chi” this natural and organic Beauty line uses ginger and therapeutic essential oils to bring out beauty from within. Founded in 2011 by Anna Lam, the company also opened a Therapy Room in 2019, offering unique Treatments such Acupuncture and GuaSha Facials, Acupressure Body Massage and Rebalancing Deep Cleanse Facials.
Our Mission
GingerChi offers safe and alternative solutions with high quality ingredients without the plethora of chemicals. Hand made in small batches to ensure freshness, eco-conscious GingerChi uses sustainable packaging, plant based and wherever possible organic ingredients. The first to introduce the Jade Roller in 2012, GingerChi prides itself in sourcing the best quality and sustainable Facial tools and accessories from around the world to compliment the all-natural beauty line.
Contact info
United States
- gingerchi.com
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Was a gift and was much appreciated.
kind and caring help
they allowed me to come pick up even though i didn't get a notification that the item i ordered was ready. the owner was very kind, explained everything to me, allowed me to select which one I liked, and gave me a sample serum to use. i thank you very much!!!
Always a win
Really love the products from GingerChi. Customer service is amazing. Very helpful and patient when helping me through any confusion. The products have not disappointed in the slightest. You can feel the quality in their products. Can't wait to try them all.
I received a speedy response to my…
I received a speedy response to my questions prior to purchase. The crystal face mask was such a great deal I had to get two! They are beautiful. Fast shipping.
I like natural stuff for my nails
I like natural stuff for my nails, and smells great. being in NYC, local is also nice
Pleasantly Pleased
Great shopping and service! Shipping was on time. Very pleased with the packaging and the product. I will be shopping again
Jute Body Dry Brush
Love the body brush. Arrived quickly and appears and performs as stated. There was even a little insert of instructions included for use and care. I have used it only a handful of times so far but I did feel refreshed each time after use.
Great Quality
I love the quality of Ginger Chi products. I have given many as gifts and they always receive rave reviews.
Great price, authentic products.
I really enjoy the two products I bought, I’ll be using this website again for beauty products.
I love GingerChi
I love GingerChi. I am on my third GuaSha face comb combo from them and absolutely love it. It is amazing quality and the orders always show up promptly.
Ordering was super easy
Ordering was super easy, and my items arrived very fast! I got the comb and the roller, and I LOVE them both. I love the way they stay cold no matter what! Great products I could not be more pleased.
Ginger chi has quality products
Ginger chi has quality products. Their shipping is fast. They send you emails with tracking info. The prices are affordable.
The product came earlier than expected…
The product came earlier than expected before the due date. The product I purchased as a gift came well packaged not damaged or torn I will definitely order again for myself as well for friends and family in the future
I’m always delighted with the excellent…
I’m always delighted with the excellent customer service and the ease of ordering items to be shipped to canada
Would order again!
Outstanding customer service. The products look awesome and everything was packaged nicely. It arrived really quickly.
I email a product question and always…thumbs up
I email a product question and always get a response that is informative and helpful.
Good products
Overall, I like the products I received. I haven't had a chance to use them all but they're good. The comb is the only disappointment. It's quite painful to use - I was not expecting that. I do love the jade rollers. they're beautiful! We will see how they hold up as I use them a lot during treatments with my patients :)
gingerchi is a great company
gingerchi is a great company. Their products are high quality and effective, and their care and customer service can't be beat!
2nd purchase of this quality mask
2nd purchase of this quality mask.
Lovely silk that is comfortable and easy to wear.
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