Ginger Energy Reviews 

Saba was super helpful in explaining the issues with the statement and invoicing.Excellent customer service!!

Anna very helpful and understanding to my situation, would give her 6/5 stars if possible, would even argue she deserves more pay....

Leanne at Ginger Energy has been incredible helpful in providing information for me over a nearly 3-month period while I worked to understand charges on my account.

She has been responsive, helpful and knowledgeable, including proactively reaching out to other teams to obtain all of the facts of the situation, which has put me in a really strong position to take everything forward to the necessary parties.

Thank you Leanne - great customer service, patience and understanding of a tricky situation!

Anna Bennett attended to me and she was very polite, understanding and gave me a good listening ear, she also did what I asked and explained things in a way I will understand.

Leanne Pearson was very helpful on the phone and took the time to explain everything to me.

Reliable and professional utility provider. The service is simple to manage, with everything clear and straightforward. The Business Support Executive, especially Saba, has been extremely helpful, efficient, and a pleasure to deal with

Immediate response to a query I had resolving it without questions or delay. Saba Williams was the executive who got it done. Appreciate the quick turnaround time and clear communication.

Today I spoke with Leanne Pearson-Business Support Executive. She was calming professional and resolved my enquiry swiftly. So glad she was the one to take my call today.

Prices might be bonkers but the customer service from Leanne was excellent.

Absolute legend!

Anna Bennett has been really helpful with my billing enquiry. Many thanks for your assistance.

Great service demonstrated by Ricky always

Thank you for your quick response

Anna Bennett was great, very friendly and was able to help straight away!

Great, Anna very nice!

Called about a bill issue, Leanne was incredibly helpful, kind, quick to address my concerns and put my mind at ease. Highly recommend both Leanne and Ginger. Thank you!

Great response, i sent a upto date meter reading & required a statement.
Saba Williams replied next day & sent 3 yr statement, which is even better than I asked for .
Very good to compare energy use each year & cost .
A lot of companies i email give the usual speil get back to you within 5 days .
But really pleased got such quick response, keep the good work up Saba ,excellent 👍🏻

I would like to say a big thank you to Anna, whom I spoke with on March 10, 2026 and she solved a problem for me regarding the payment of a bill. I had been trying to find a solution for months. Within 10 minutes, she solved my problem efficiently and explained to me why we would follow these steps as well.
Thank you very much Anna, you were very kind and very helpful.

Anna Bennett was efficient and very helpful

Anna was extremely helpful in assisting with my query and followed up immediately. I was impressed by the level of detail she provided and her dedication to resolving the issue efficiently.

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