Can’t fault from start to finish! I originally started this process with another company, which didn’t help me at all and when speaking to them, weren’t that friendly and they made me feel bad... See more
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After a nightmare of spiralling debt and companies giving me the run around in contacted giraffe money as a mate applied for an IVA through them and I got into contact with Darren who was brilliant th... See more
I came to Giraffe money when I was struggling with my finances. Darren was great throughout the process, he explained everything to me and did the documentation promptly. I didn't have to go through g... See more
Fantastic customer service from beginning to end. Anthony and Mark go above and beyond to ensure your needs are met. Not only do they act on a professional level they treat you as an individual and po... See more
Company details
Written by the company
Please note that we are Giraffe Money, NOT the Giraffe Cash App which is a completely different business and we have nothing to do with. We specialise in helping individuals resolve debt issues. We do not offer any services similar to those provided by Giraffe Cash App. So, please don't leave a review for the wrong business.
Contact info
Suite 32, 3a Bridgewater St, L1 0AR, Liverpool, United Kingdom
- 01565325030
- hello@giraffe.money
- giraffe.money
Replied to 100% of negative reviews
Typically replies within 24 hours
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Can’t fault from start to finish
Can’t fault from start to finish!
I originally started this process with another company, which didn’t help me at all and when speaking to them, weren’t that friendly and they made me feel bad about doing this whole process.
I decided to start fresh with giraffe money and I’m so happy I did! I felt at ease and understood everything so much more! No question was a stupid question! And Darren was amazing! I can’t thank him enough! Any queries I had, he was always there to answer them for me at any time!
A massive weight has been lifted, and I have giraffe money to thank for that!
After a nightmare of spiralling debt…
After a nightmare of spiralling debt and companies giving me the run around in contacted giraffe money as a mate applied for an IVA through them and I got into contact with Darren who was brilliant the whole way through! Pure professional and someone that truly cares about the companies clients. He contacted the debt companies on my behalf and finally have things in place to start turning my life around. Have nothing but great things to say about Giraffe money and their staff! Will definitely be recommending them to everyone. If ever you are struggling with debt giraffe money are the ones to contact!
I came to Giraffe money when I was…
I came to Giraffe money when I was struggling with my finances. Darren was great throughout the process, he explained everything to me and did the documentation promptly. I didn't have to go through getting the IVA due to personal luck but I would completely recommend giraffe money to anyone struggling with their finances. The monthly payments are very reasonable and the service is superb.
Friendly team, smooth process
The whole process from start to finish was very easy with the help of Darren and Martyn. Very knowledgeable and friendly team.
I would recommend this company highly…
I would recommend this company highly Darren has helped me from start to finish and eased me through my journey nothing was a problem even when I was stressed thank you
Five star and more!!
Five star and more!!! Very helpful, supportive, always on hand, friendly and personable, Darren along with Martyn helped every which way, going above and beyond to help me out of a very difficult situation. Always knew exactly what to say to make the whole experience very positive. Can't recommend enough!! Thank you so much, to find people so able, and willing to help is rare indeed!!
Brilliant customer service
Darren was absolutely brilliant, supported me the entire journey and was always available to assist me with any concerns and questions I had. Even after my IVA was approved
Giraffe Money Super Heroes
The day I found giraffe money everything changed. I could breathe easy, I could sleep, I could stop panicking. They say a problem shared is a problem halved and if you have a money / debt related problem share it with the Giraffe team. Helpful, supportive, good listeners driven by a desire to help their clients. I can’t thank Darren and team enough for their support.
Darren was there every step of the way…
Darren was there every step of the way and answered all my questions. Totally made the process better for me.
Darren and Martyn
I really appreciate the help from Darren and Martyn, they have helped me out quite a lot and especially with the process of everything.
Thanks so much
Excellent service and help with your financial issues, very well recommended!
Darren and Martyn
These guys won’t be beaten
These guys won’t be beaten! I was worried about the one star reviews but after speaking with Anthony I knew I never had to be scared again! Bye bye debts! <3 you Giraffe Money.
I felt like I was trapped by my debts…
I felt like I was trapped by my debts but not any more thanks to Darren, Martyn and the Giraffe team! I will be forever grateful to them all! I can sleep at night again now.
I was riddled with debt and had no…
I was riddled with debt and had no place to turn. But was told by a friend to contact Darren at Giraffe and since that day I’ve never looked back. Thanks to all the amazing staff and work that has been put in.
Totally excellent
Totally excellent, I cant recommend enough. Tony was there with me from start to finish, no matter what time or day for any queries, worries & advice. I was sceptical at when taking the IVA on, but Tony reasurred me & did everything to put my mind at ease. I was in a bad place & now im back on track, I owe it all to Tony & Giraffe. Can't thank you enough, if I could give 10 stars I would ✨️
Highly recommend. All these people dishing out bad reviews, don't believe them, honestly. Best thing i ever did was to contact Giraffe 👍🏻
Took all my details then wanted me to…
Took all my details then wanted me to log into universal credit account SCAM

Reply from Giraffe Money
Just want to start by saying thank you…
Just want to start by saying thank you to everyone at giraffe money. I have been in debt for about 15 years been having suicidal thoughts over my debt because the pressure it was bringing on my family. I Contacted giraffe explained my situation and talked about everything. I was met with the best advice I’ve ever had and now getting my life back in order without this debt crippling me. I really don’t know what to say other than thank your for saving my life.
Couldn't recommend these more
Couldn't recommend these more! Really nice to deal with and give excellent advice and guidance. 5*
All the staff at Giraffe Money went…
All the staff at Giraffe Money went above and beyond for me, they’ve changed my life and I will forever be in debt to them ! Highly recommend
All the staff at Giraffe Money have…
All the staff at Giraffe Money have been very helpful finally getting my debts sorted out I’d of been trapped in debt forever without them. Great service
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