Our experience with Girlings was appalling. They attempted to withhold an elderly tenant’s deposit to pay for what appeared to be the landlord’s refurbishment of already outdated décor. They... See more
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I have been living In Girlings property for over a year and I certainly do not agree with the five star ratings. Our property manager is not very helpful at all. When visitors come and we are out he... See more
Company replied
Very sad during this Covid 19 crisis Girlings had offered help. I am key NHS worker and I temporary lost Job due to most of suspended Out patients Heart assessments. As I am in Limbo with my Furlough... See more
Company replied
Girlings service has gone seriously downhill since the move to Bath. Phone calls go unanswered and e-mails unresponded to. I have been trying to find out what is happening with the rent review on my p... See more
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Company details
- Retirement Scheme Provider
- also in
- Apartment Rental Agency
- Condominium Rental Agency
- Property Management Company
- Real Estate Rental Agency
Written by the company
Helping you to discover the freedom renting in retirement can bring…. Girlings is the UK’s leading retirement property letting agent, for over 25 years we have been specialising in letting age exclusive homes allowing people to continue to live independently in later life.
Contact info
2 Crescent Office Park, BA2 2AF, Bath, United Kingdom
- 01225 251 916
- lettings@girlings.co.uk
- girlings.co.uk
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Girlings provide a hassle free service
Girlings provide a hassle free service, but you pay for it!

Reply from Girlings Retirement Rentals Ltd
Girlings
I have had dealings with Girlings for sometime now and have always found them efficient, polite and reliable. They take the stress away that I know is involved in the rental market.
Thank you.
Found to be extremely helpful with any…
Found to be extremely helpful with any problem I have
Excellent service especially Daniel
Professional
Professional in every department. Keep up the high standard
rents
Why do I always receive my mail several days after I should receive it! I receive rents on the due date from other agents. Perhaps they need to update their software programme !
Very impressed with the speed of…
Very impressed with the speed of finding a suitable tenant .Felt some of the expenses incurred were quite high and unexpected although probably my fault for not reading the paper work in depth .
I do feel they have improved a great…
I do feel they have improved a great deal, but I still think they could do more With advising Landlords in advance of any extra charges that will appear on their statements
Good efficient service with prompt…
Good efficient service with prompt response to any queries.
RETIREMENT RENTAL AGENCY
Girlings are a very professional company which provide excellent service. They may not be the cheapest but if you want peace of mind for your letting they are highly recommended.
Payment issues
Have been pleased with Girlings over the past 8years, but timing of payments has become erratic in the last few months, hence the low rating!

Reply from Girlings Retirement Rentals Ltd
As a landlord, I can relax.
As a landlord, I can relax, knowing that my letting is in Girlings' safe hands.
Efficient and timely service

Reply from Girlings Retirement Rentals Ltd
Professional and friendly
Excellent, knowledgeable staff. Good admin system. On time every time
Queries/Problems
When queries/problems have occurred I have got them resolved promptly

Reply from Girlings Retirement Rentals Ltd
Never had any problems
Never had any problems. All staff have been extremely helpful and professional.

Reply from Girlings Retirement Rentals Ltd
From the beginning of my enquiry to the…
From the beginning of my enquiry to the day I moved in, the customer service I was given was first class. The Wardens are amazing and I am very happy with my new one bedroom flat. I would recommend Girlings Retirement to anyone thinking of living in one of their properties.

Reply from Girlings Retirement Rentals Ltd
Helpful & courteous staff
Helpful & courteous staff, all went smoothly.

Reply from Girlings Retirement Rentals Ltd
Very pleasant to deal with and quick…
Very pleasant to deal with and quick service.

Reply from Girlings Retirement Rentals Ltd
It has been a very helpful and positive…
It has been a very helpful and positive experience, we had complications as we were living in Spain but even with that distance everything was completed on time and with minimal stress as everyone was very helpful along the way

Reply from Girlings Retirement Rentals Ltd
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