Perfect Christmas Tree
The Christmas tree is one of the most beautiful i've ever seen. Quality is great, and it looks almost real. Their costumer support works really well also. Perfect!

Reply from Giulia Grillo
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Accogli la magia delle festività natalizie a casa tua con un tocco di eleganza senza paragoni. Giulia Grillo è il luogo perfetto per te, dove potrai scoprire una vasta gamma di alberi di Natale di design, eleganti e di qualità che sembrano veri.
Cerignola, Italy
Replied to 12% of negative reviews
Typically takes over 1 month to reply
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The Christmas tree is one of the most beautiful i've ever seen. Quality is great, and it looks almost real. Their costumer support works really well also. Perfect!

Reply from Giulia Grillo

Reply from Giulia Grillo
I’m in love with my christmas tree. Very good quality, it looks like a real one and the delivery was very fast. Totally recommend

Reply from Giulia Grillo
Absolutely false advertising! I ordered a Christmas tree from them in the beginning of November,and it arrived in the beginning of December. This would have been OK if their website didn't advertise EU delivery within 24/48h . It took them forever to ship the tree and in the end when they finally shipped it, it was via Italian post,which on itself means slow delivery even within the EU. I wanted to put the tree earlier and that is why I made sure I ordered it on time,however the delivery took one month. This kind of false advertising shouldn't be happening, especially in a company that specialises in luxury decorations-if you cannot deliver within 48hours simply don't mislead your customers. 1month for delivery within the EU is insane. However, the tree is 10/10,worth every cent. I really wish the customer service didn't ruin my experience as if the delivery didn't take a month when promised to happen within days,my review would have been 5stars
Still waiting on the delivery. They announced a delivery time between 24h/48h but I'm still waiting and don't get any updates when it will be delivered.
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