GiveWP Reviews 82

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, expertise, and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, often noting the efficiency and ease of their overall experience. However, some customers also noted issues with the product itself. A few people mentioned that despite purchasing the most expensive version, they were unable to get it working satisfactorily, and in one instance, received no reply to their concerns.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team for being responsive,... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the excellent,... See more

Response time

Users describe positive interactions with response time. Many customers praise the quick response times, with... See more

User experience

People report positive experiences with user experience. Customers praise the ease of setup and use, noting... See more

Product

Consumers find the product to be ambiguous. Many reviewers praise it as an excellent product, highlighting... See more

Based on these reviews

Rated 5 out of 5 stars

Alex at GIVEWP has been a lifesaver more times than I can count. He’s always quick to respond, incredibly helpful, and knows exactly how to get to the root of any issue. Whether it’s troubleshooting s... See more

Company replied

Rated 5 out of 5 stars

Our donation form has a custom dropdown field, and we wanted it to be a required field. Unfortunately some donors were ignoring the choices. Customer support provided the code to compel the donor to s... See more

Rated 5 out of 5 stars

GiveWP is very easy to setup and use. We decided to purchase the complete plugin package. This decision has more than paid for itself - especially with the feature to offer donors the ability to cov... See more

Company replied


Company details

  1. Software Company

About GiveWP

Written by the company

GiveWP is the leading WordPress donation plugin, empowering nonprofits and individuals to raise more money online. Our platform simplifies the fundraising process by offering powerful tools designed to help organizations collect donations, manage donors, and create engaging fundraising campaigns — all within WordPress.

With over 100,000 active installs, GiveWP makes it easy to customize your donation forms, track donor activity, and access advanced reporting while keeping donor data secure.

We’re committed to supporting organizations that are dedicated to making a positive impact in their communities and the world. Whether you’re a nonprofit, school, religious group, or community organization, our tools empower you to inspire change, do good, and make a lasting difference.

Features
GiveWP offers a wide range of features built to supercharge your nonprofit’s fundraising efforts:

♻️Recurring Donations: Encourage sustained support by allowing donors to create automatic, recurring contributions.
💸 Fee Recovery: Maximize your fundraising by allowing donors to cover transaction fees, ensuring more money goes directly to your cause.
💑 Peer-to-Peer Fundraising: Empower your supporters to raise money on your behalf with customizable, team-based fundraising campaigns.
🏗️Customizable Donation Forms: Easily create forms that match your branding and fundraising goals with no coding required.
🌉 Payment Gateways: Seamlessly integrate with popular payment gateways like Stripe and PayPal to securely process donations.
⚙️ Form Field Manager: Add, remove, and customize form fields to collect the information most important to your organization.
💚 Funds and Designations: Allow donors to choose specific funds or causes to support, giving them more control over where their contributions go.
👩🏽‍💻 Donor Management: Track your supporters directly within WordPress. Our donor database is a simplified CRM with tools like donor profiles, donation history, and notes.

Whether you're running a small grassroots initiative or managing large-scale campaigns, GiveWP can help you maximize your impact.

Website

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Contact info

4.8

Excellent

TrustScore 5 out of 5

82 reviews

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Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Answered my questions immediately and helped me with positive solutions. I highly recommend this company and plan on having a long business relationship with them

October 1, 2024
Unprompted review
GiveWP logo

Reply from GiveWP

We love to hear it! So glad that our team could assist you quickly and provide helpful solutions (so you can focus on your donation strategy with GiveWP)!

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