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Rated 5 out of 5 stars

Just & Gabriel from the Gizeno team are super smart. I had two other agency experiences, and this just tops it. They turned the account around in 3 months, I was constantly on them initially BUT we fo... See more

Rated 4 out of 5 stars

The team at Gizeno are knowledgeable and professional. They were straightforward with their marketing strategies and delivered results. Minor glitches with the shared stats page and billing issues wer... See more

Rated 5 out of 5 stars

We had a few marketing agencies before we landed on Gizeno. Looking back, I am very grateful that they run our ads. They are super results-driven and always good at communication. Save your worries ab... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. Just and his team are a pleasure to work with. He goes over and above to deliver bespoke marketing solutions for your business. He and his team have a wealth of knowledge in all are... See more

Company details

  1. Media and Marketing Agency

Written by the company

An agency with a mission to help ambitious e-commerce brands get the highest possible ROI with paid advertising.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

25 reviews

5-star
4-star
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1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Turned Account Around in 3 Months!

Just & Gabriel from the Gizeno team are super smart. I had two other agency experiences, and this just tops it. They turned the account around in 3 months, I was constantly on them initially BUT we followed their strategies and managed to scale through a couple good Ads! Their Google management was great as well.

September 28, 2023
Unprompted review
Rated 5 out of 5 stars

They exceeded my expectations on every front

I wholeheartedly recommend Gizeno to any business looking to elevate their digital advertising game. Their professionalism, creativity, and commitment to delivering tangible results make them a true game-changer in the world of digital marketing. I look forward to continuing our partnership and achieving even greater milestones together!

November 20, 2023
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

I contacted Gizeno on the advice of a friend.. I was skeptical at first, as previous experience with Ad agencies has been less than impressive..

However, having spoken to Just and been clear about what the aim was, I have been nothing but impressed with the performance to date.. It has gone significantly better than I'd hope and business has been excellent

May 31, 2023
Unprompted review
Rated 5 out of 5 stars

Best marketing service we used so far.

Really happy with Gizeno, for our own agency we tried a lot of different approaches to reach out to new clients with different agencies. None of them as close as effective as the ads they are running for us. We are working with them for a while now but got result since the first week of campaign.

What I like is that from start they where very critical about strategy, could tell us what was and was not going to work. Next to that we had problems with our meta account and they very keen in fixing those issues.
for us.

We still running multiple campaigns with them, and even tough results are good they are so thriven to get better result. Thanks guys, greetings MARSS!

July 21, 2023
Unprompted review
Rated 1 out of 5 stars

Nice guy, Misleading practices - Not performance driven

They claim to be performance-driven but failed to deliver on their promise to conduct an audit during our first meeting. In the second meeting, they expressed confidence in scaling my brand based solely on the existing creatives, without providing specific insights or recommendations. However, the main surprise came when they revealed undisclosed minimum monthly charges, which contradicted their advertised approach of only profiting when clients do. I questioned the ethics of acquiring customers through such misleading practices.

Their entire customer-acquiring strategy revolves around their purported performance-driven angle, boldly advertised on their website and ads. When I confronted them about this during the meeting, they apologized for not mentioning it earlier, dismissing the clear contradiction between their claims and their actual approach. They justified the charges as necessary to cover their team's expenses, implying it was a fair practice. However, the amount itself becomes irrelevant when an agency fails to be transparent and honest in representing themselves, raising doubts about their trustworthiness in handling clients' ad funds. Furthermore, they couldn't quantify the extent to which they could scale my brand without first working and testing on the account, despite their bold claims of achieving specific monthly goals. It became apparent that these claims were nothing more than clickbait tactics to attract brands.

While I found Just to be a nice person during our conversation, I couldn't ignore the lack of clarity and honesty regarding his agency's practices compared to the claims they make to acquire leads.

​--UPDATED REVIEW--
Rating changed from 2 stars to 1 star. After my initial review, Just expressed willingness to have a call and explain further. Appreciating their effort, I decided to engage in the conversation and understand their perspective.

Just justified his previous actions by attributing them to a difficult week with other potential clients. When I failed to respond within their expected timeframe, they hastily categorized me as one of the "silly" clients they encountered. I questioned whether such impulsive reactions align with the conduct of a professional agency.

Despite this initial setback, we chose to give the collaboration a chance. Suddenly, Just expressed interest in conducting an audit, signaling a change of heart. However, the audit itself proved disappointing, consisting of generic comments on factors affecting ad account performance, with no specific insights regarding my account. During our discussion, we explored the possibility of minimum compensation tied to achieving a revenue threshold, to which Just agreed. However, the contract sent to me conveniently omitted this commitment and instead requested a three-month onboarding fee upfront. This arrangement ensured they would be paid without performance guarantees.

Such a lack of confidence in their own abilities raises doubts about whether they deserve access to funds for media buying. I provided feedback to update the agreement based on our verbal understanding. To my surprise, 24 hours later, Just sent me a short loom recording, claiming to have spoken with a friend named "Rasmus" who worked with me in the past. Just concluded that due to my unsuccessful collaboration with Rasmus, he and I would not work well together, as we supposedly have similar working styles. This raises concerns about the professionalism of the agency.

For everyone's knowledge, including Just, who chose not to engage in a conversation with us. We worked with Rasmus and his agency based on certain promises, but they failed to deliver and uphold their commitments. Their execution of ad campaigns included numerous rookie errors. Additionally, they demanded compensation amounting to 60% of the generated revenue, which fell significantly short of the lofty promises they initially made. Consequently, we made the decision to discontinue our collaboration with them. Yet they were fully paid for 1 month of collaboration.

Interestingly, Rasmus, who also left a review claiming to be a client of Just's agency on Trustpilot, appears to have an intertwined relationship with them. One cannot help but question the authenticity of these reviews and whether there is a coordinated effort to deceive readers.

I notified Just that I intended to update my review to reflect this experience. In response, Just threatened to expose information about my past collaborations with other agencies and advised me to keep it to myself. I am curious to learn how an agency can resort to such behavior.

In conclusion, I strongly advise exercising caution before considering them for media buying.

May 18, 2023
Unprompted review
Gizeno logo

Reply from Gizeno

Hey Vivek,

We’ll make this response brief since, as we mentioned in our email to you, “let's not waste time on unproductive things and let's provide more value to our customers and create beautiful companies” :).

1. We are fully performance-based for any brand above a certain revenue point (to make sure there’s a strong product-market fit), which we mention in our funnel.

2. The client-agency relationship is like a marriage, so if a source very dear to us advises us against working with you, we take that to heart.

And lastly, we certainly did not ‘threaten’ you with anything, we very respectfully told you we thought we shouldn’t work together and have done nothing wrong in the process.

You have a wonderful brand, and the energy put into reviewing us unfairly would have been better spent on providing more value to your customers.

All the best & much love!

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Just and his team are a pleasure to work with. He goes over and above to deliver bespoke marketing solutions for your business. He and his team have a wealth of knowledge in all areas of online advertising. Highly recommended. Will certainly work with again on future projects.

February 28, 2023
Unprompted review
Rated 5 out of 5 stars

Fun and Amazing!!

I love working with Just. He's so incredible and easy to work with. He also guides me through out the process of my tenure here and he handles his business and clients so well! Highly recommended ⭐️

February 6, 2023
Unprompted review
Gizeno logo

Reply from Gizeno

It's a pleaure working with you Chelsea! ❤️

Rated 5 out of 5 stars

Easy & Fun to work with!

Working with the guys has been super easy and enjoyable.

They actually care about the work they’re doing so it’s easy to stay motivated and moving forward!

February 6, 2023
Unprompted review
Gizeno logo

Reply from Gizeno

You're the man Calum! 🙌

Rated 5 out of 5 stars

Sincerity and Professionalism

Just and I had a discovery call and he was completely honest with me, advising me and giving me tips from his experience. Finally, we came to the conclusion that for my business it was not going to be profitable to run digital campaigns, at least for the moment.

Recommended.

January 11, 2023
Unprompted review
Gizeno logo

Reply from Gizeno

Thank you so much for your review Enrique! 🙏

Rated 5 out of 5 stars

The way Just walked me through the ad…

The way Just walked me through the ad account and showed me the things which we never paid attention to was mind-blowing. I didn't even knew that we have been doing these mistakes.

To be honest, I have worked with few agencies and they offered these calls as well but the way it worked here and how they made me saw the wrong things and underperforming metrics was what made it the best.

Highly recommended.

October 31, 2022
Unprompted review
Rated 5 out of 5 stars

My overall experience is GREAT

My overall experience is GREAT! I had the best experience in consulting for my business and indeed they were very helpful and answered all my questions. Their experience from both owning and operating businesses and overseeing many different brands and business growth strategies, they offer a personalized approach to help their clients succeed. I’d highly recommend to meet with them to go over where you are at and what you’d like to achieve.

December 28, 2022
Unprompted review
Gizeno logo

Reply from Gizeno

Thank you for leaving your thoughts Sonea! 🤞😌 The team enjoys working with you!

Rated 5 out of 5 stars

Highly recommended

Highly recommended! I couldn’t be happier with the service I have received with Gizeno. They provide easy and consistent solutions. It really helped me a lot in increasing my skills with their consulting program.

December 2, 2022
Unprompted review
Gizeno logo

Reply from Gizeno

Thank you for your review Mary! ❤️

Rated 5 out of 5 stars

Very pleased with the service

Very pleased with the service! Just from Gizeno helped me with a lot more than just advertising. Together we brainstormed and crafted high-perceived-value offers for my products. They really think out of the box! Also, they're super responsive and always give 100%. I couldn't recommend it more.

November 9, 2022
Unprompted review
Gizeno logo

Reply from Gizeno

Thanks so much Gavin! We really appreciate your words! 🙏

Rated 1 out of 5 stars

CLICK BAITING SCAM - AVOID - STOP BULLYING REVIEWERS - review the brand not third party reviews

Just finished the initial Call with Gizeno. What a scam. I present my objectives, he cuts me of interjecting to ask what my monthly revenue is. I’m stunned. How is that relevant to the conversation?, I ask. He goes quiet. I say I’m ending the call. This was completely left field given the earlier email explained the meeting was for him to aquire an understanding of the brand and areas of growth sought. He was only looking to gage his potential revenue which despite their promise would be based on my answer and not as a percentage of the new business introduced via their efforts. AVOID THIS SCAM. Unprofessional and any idiot will quickly see the lies in their click baiting promises after conversing with them for 5 minutes.

UPDATE 25/08/2022 HAVING JUST READ the updated ATTACK ON ME by his friend in the USA who chose to leave his first review despite these incredible results from GIZENCO

Just read the personal attack from The Chump. He has worked with Gizeno yet has failed to leave them a review before now? ROAS is a little redundant now and a better indicator is ROMI. You should read up on it. I am being bullied, and their intention is to force me to remove my review. He has called me twice after leaving the personal attack in his response to my review. Left a blabbering voicemail and had TRUSTPILOT contact me several times to ask me for supporting evidence all of which is now in their hands. Just check out his website where he has cut and pasted only the 5* reviews from Trustpilot. This says everything. You have no idea to be judging my understanding of the business. Were you on the call? Desperate. AVOID GIZENO AT ALL COSTS. I have offered him the opportunity to prove himself on a commission basis approached on common ground which was encouraged by Trust-pilot so we will see what happens. I want nothing for nothing but do want my time wasted accounted for. I shall update on completion. Yesterday he tells me that after all this and our extensive talk my business is not e-commerce. You couldn’t make this up, distance learning and selling educational courses including the industry required standard exams to demonstrate said material could not be any more e-commerce. This guy just does not like me or the brand. Trust pilot has been pushed at every opportunity to try and bully me into taking down the review. To their absolute credit they have on every attempt via due diligence upheld the facts. Now I’m going to ask instagram to pull their gaslighting adds.

Lee Robert Ness

August 17, 2022
Unprompted review
Gizeno logo

Reply from Gizeno

Hey Lee, Chelsea here from Gizeno. Unfortunately, there's nothing we could have done differently.

You and Just had a discovery call in which he asked a few questions, among them was a question about the revenue of your business.

This is one of the most common questions in B2B service-based businesses and one that we need to ask, to know if we can help a brand of your scale.

Unfortunately, this question offended you and we are sorry you took it this way.

Based on many factors, most prominently – the fact that we didn't work with info-products at the time. We had let you know our businesses were not a good fit and could not work together.

Our intentions have always been good, but our businesses were simply not meant to work together. We hope you've been amazing ever since you left your review! ❤️

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