I ordered a hat never received it I emailed them sent messages on Ig no response I just want my money back
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I purchased the taupe tracksuit from TikTok shop before Christmas. It is the most amazing snatched tracksuit I’ve ever bought I need it in every colour!!! The quality and details are unmatched. It lit... See more
I've contacted them multiple times via email & instagram, but not had any response. Have now begun small claims proceedings. I presume they rely on people not pursuing small amounts, but to ensur... See more
I ordered as it was advertised on TikTok that they were having a shutting down sale, everything was fine, got my tracking number to say it was heading to Royal Mail and then nothing I emailed after th... See more
Company details
Written by the company
Specializing in online cosmetics courses from Australia to the USA, as seen on TikTok, Instagram and YouTube!
Contact info
United Kingdom
- glamgyal.com
Hasn’t replied to negative reviews
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would’ve given them zero stars if i could x
DONT BUY FROM HERE!!
got my order wrong then when i emailed them about it they’ve got rid of their email address; it’s a scam really.
Honestly wouldn’t waste your time…
Honestly wouldn’t waste your time ordering from this place. Placed an order before Christmas which all items was correct and was happy with so from them I’ve processed to order 9 more times from this company. Although not one of my orders have came right 2 sets wasn’t even delivered to me every order I have received has been wrong colour wrong size and missing either the top or leggings. One of my parcels I was sent 3 separate pairs of leggings when I ordered leggings and top. Still no top even tho I ordered too separate was still sent leggings in XL when I ordered XS. I messaged them about all 9 ordered coming WRONG EVERY SINGLE ONE OF THEM AND NOT TO MISS MY 2 PARCELS NOT EVEN COMING! So I messaged on TikTok Snapchat and emails sent them a number of times no reply. Waste of time money grabbers
Rio off site My daughter ordered 5 items only…
My daughter ordered 5 items only received one she messaged by email 4 times no reply complete rip off would not recommend
Order came wrong colour no refund!!
Ordered a bubblegum colour tracksuit. Arrived in dark green. Emailed customer services multiple times- no response. My daughter is very disappointed.
Absolute scammers
Absolute scammers. Paid £54 for gym sets they sent 1 never received the other 2 and they don’t respond across all platforms. Do not order from these
DAMAGED ORDER
DAMAGED ORDER
I ordered a gym set in red, when it came don’t get me wrong it’s lovely however there is holes in the leggings, all the seems have frayed
I understand these things happen so I contact both email address it give me a retunes one and a customer service one and even been on a live chat with no acknowledgement whatsoever so ever. I didn’t even want a refund I wanted to exchange for a set that wasn’t damaged and they can’t even have the decency to do that. I have now disputed with my bank
Scam - no response!
Wrong colour and size received, they are not responding to any messages via their email, insta & tik tok for me to return for a refund. Do not order, scam company!!!
Wrong Item and No response
I received shorts instead of the top I ordered and they have failed to respond to emails tiktok dms and insta dms, I was very understanding and happy to send the shorts back however now I have seen that they’ve been doing this to multiple people
No response for exchange / refund
I've contacted them multiple times via email & instagram, but not had any response.
Have now begun small claims proceedings. I presume they rely on people not pursuing small amounts, but to ensure this doesn't happen to others with larger returns, we're taking action.
Received wrong item no respond
Ordered first time from website and received shorts instead of leggings which I ordered.reached out the the company on many platforms including TikTok and Instagram ,got told to issue the problem via email of customer service so I sent multiple emails throughout space of almost 2 weeks with pictures of receipt as proof yet still received no answer…still waiting for answer back now. However when I ordered a top from TikTok shop everything went well so at-least one of my orders went well thankyou
Amazing quality tracksuits
Amazing quality tracksuits, 100% recommend buying from this company. Also have a beautiful range of colours to choose from😍
Amazing racer tracksuit so tight…
Amazing racer tracksuit so tight fitting and figure hugging, sensational customer service!
If you want to be snatched AF!!!
I purchased the taupe tracksuit from TikTok shop before Christmas. It is the most amazing snatched tracksuit I’ve ever bought I need it in every colour!!! The quality and details are unmatched. It literally makes me feel amazing every time I wear it my boyfriend thinks it’s the best tracksuit I own and wants to buy me one for valentines🫶🏼highly recommend everyone thinking about getting one
I sent an email to upgrade delivery…
I sent an email to upgrade delivery service, they got back to me shortly afterwards to say no problem, this is excellent customer service
Great customer service I ordered the…
Great customer service I ordered the wrong colour and they resolved my issue right away will definitely be ordering again 🫶
Really good customer service
ordered a fur coat
ordered a fur coat, amazing quality🥰🥰 will be ordering more!!! sizing is spot on and colour is perfect. NEED every colour😩😩 delivery is amazing and came right on time and constantly give you updates
NEED EVERY COLOUR ORDERING MORE!!😍
Made a pre order and came on time. Really impressed with the tracksuit and customer service when asking for updates💗
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