Glamifyfashion  Reviews 

1,168
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, most reviewers were unhappy with their experience overall. Customers frequently expressed deep frustration regarding severely delayed refunds, long waiting times, and unresponsive communication from customer support when attempting to resolve problems. Many people also reported receiving clothing items featuring poor construction quality, sizing inconsistencies, and unexpected return fees. Some reviewers were happy with the fast delivery and proactive updates they experienced during the ordering process. Consumers also praised the beautiful clothing designs, comfortable materials, and friendly assistance provided by staff members. Others noted that well-made garments and reliable sizing made their shopping experience genuinely enjoyable.

What people talk about most

Product

Consumers find product quality and sizing experiences to be deeply divided. While many reviewers report... See more

Refund

Clients share negative opinions on refund, consistently reporting long delays and poor communication.... See more

Customer service

Reviewers express mixed feelings regarding customer service, with deeply polarized experiences reported... See more

Order

People report ambiguous experiences with order processes, reflecting a stark division among consumers. While... See more

Quality

Users describe ambiguous interactions with quality, as experiences vary significantly among buyers. Many... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Customer service is non existent the quality of the clothes are disgusting especially for what I paid. I have to use there portal to return and get charged a further £4.99 for returning damaged items.... See more

Rated 1 out of 5 stars

Do not under any circumstances buy from this company. Unprofessional, useless and quite literally a total nightmare (an expensive one at that). Getting a refund from two items of clothing totall... See more

Rated 1 out of 5 stars

Zero customer service. Tried contacting them about a delayed order and basically told me to do one and had the cheek to send me a customer service survey after. 2 days after the expected delivery... See more

Rated 1 out of 5 stars

I wish I could give zero stars. They charge for delivery, return postage and will then deduct further return costs from your refund. Steer clear of these scammers. The clothing is also below par. C... See more


Company details

  1. Clothing Store

Written by the company

Founded in 2019, Glamify fashion is a trend-led fashion retailer. We are the ultimate go-to for the stylish generation of savvy, fast-fashion obsessed females with clothing to fit every style, from the fashion follower to the trend setter. Forget all those major “nothing to wear” dilemmas. With new styles added daily, we are constantly serving the millennial girl with all she needs to be inspired. Our collections are influenced by bloggers, celebrities and fashionistas from across the globe, bringing you the champagne lifestyle with a lemonade budget.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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2.6

All reviews

(1,168)

92 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered a pair of cowboy boots last…

Ordered a pair of cowboy boots last minute from Glamify Fashion for my daughter for a festival. They arrived he next day at her university in Bournemouth 🥳 amazing service. They were shipped almost as soon as I payed. Amazing boots for the price and my daughter absolutely loved them as they finished off her outfit beautifully. Thanks guys for the amazing service. I will definitely be ordering from you again real soon. *****

May 28, 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very disappointed , sent my order back almost 3 weeks ago and still waiting for refund, will not be ordering again

June 1, 2025
Unprompted review
Rated 1 out of 5 stars

Never ordering from this site again

My returns were received on the 7th and 8th of May and 3 weeks later I still have not received my refund. I have contacted multiple times and nothing has been done.
This is after I payed £5.99 express delivery and my order took longer to arrive than regular delivery.

May 29, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service I’ve emailed…

Terrible customer service I’ve emailed countless of times and nobody’s gotten back to me ordered dresses last week to go on holiday this week next day delivery still haven’t received a email update or anyone email me back

May 27, 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Sent a refund back which was received on 8th May. Emailed twice and still haven’t even received an email to say they have received my return. Only that they are busy. Only for me tracking the return am I able to see that it has been delivered. Ridiculous services and won’t be shopping here again if I have to hound for my money back because the items are cheap quality.

May 27, 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Ordered an outfit and wanted to replace for a different colour. Sent the item back and instead of a refund requested store credit.
Iv waited 11 days now for a code and the wedding has passed it’s ridiculous they emailed me back to say sorry it’s taking a while we are busy, so had the time to answer the email but not give the code it makes no sense … Why not put the bloody code in the email will never use this store again… wish I had requested a refund not a credit as it’s now of no use to me after waiting 14 days.

Update now day 17 still no code so the 14 day timeframe promised isn’t true

May 8, 2025
Unprompted review
Rated 1 out of 5 stars

I sent something back which was…

I sent something back which was received on the 28th of April.. had an email regarding the refund twice now and still nothing.. seems like a regular thing with this company regarding refunds. Please avoid!

Original Order: 236758

Been over 14 working days and I will now have to resort to the financial ombudsman

Very disappointed

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Delighted I took a chance :)

Ordered a dress I'd seen on Tiktok in a shop window in Paris, found it on Glamify and it's literally the exact same one down to the material but half the cost on I couldn't be happier it's so so nice and arrived so quickly I'll definitely be ordering from here again!

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered an outfit for Saturday…

I ordered an outfit for Saturday delivery this Good Friday with little hope I would get a last min outfit with it being bank holiday and it arrived within 3 hours of me ordering it. I was honestly in shock, incredible delivery service!

April 18, 2025
Unprompted review
Rated 1 out of 5 stars

Glamify scammed me

Glamify scammed me! I clicked a link from a girl reviewing the same lip stain billie eilish uses on tiktok, it sent me to glamify page to purchase, The picture on the order was of sachel lip stay-n in true nude and what I recieved was some fake knock off version called lakerain in brown... waiting to hear from them for my refund! Appalling!

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

I can not thank the team enough for…

I can not thank the team enough for their excellent customer service, last minute Annie left it too late to order for next day and they kindly packed an order for me, and met me at the aintree pop up shop at 6pm. The order was placed at 5.25 and I had it in my hands at 6pm. If that’s not exceptional customer service I don’t know what is, and not to mention the dress and boots were stunning! Will definitely be ordering again thank you again girls now I can go and enjoy Mother’s Day!

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

I love ordering from gamify always good…

I love ordering from gamify always good quality. Had a small issue with my last order and after a very quick response from them my issue was resolved. Great customer service, and great cloths.

March 19, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID! AVOID! AVOID!

I placed an order for two pieces of clothing for a total amount of £170 in November 2024. Sadly, I wasn’t happy with the quality of the faux fair coats so decided to return both.

I returned the items in November 24 and have not received a refund until today’s date.

I have been provided with a non existent / fake tracking number and I cannot prove that they received the parcel back from me.

I regularly contacted their customer service for help but was either told that there is a delay in refund or warehouse cannot locate my return.

It turns out I am not the only customer who was left without a refund.

Glamify Fashuon unlawfully kept my money - £170 and keep lying to me that they never received my return.

Absolutely disgusting service!

March 9, 2025
Unprompted review
Rated 5 out of 5 stars

Good Service.

Have placed 2 separate orders with Glamify and both came very quickly, hoodies are lovely and great quality. Had an issue with a discount code on my first order so DM’d on instagram and was replied to fairly quickly and code sorted out for me. All in all good service. Thanks.

February 28, 2025
Unprompted review
Rated 1 out of 5 stars

Still no refund …

Returned coat two weeks ago at cost after paying for delivery and no refund yet !!! Still waiting and no word! Avoid this company !!!

February 1, 2025
Unprompted review

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