Despite my previous review I would like to say thank you for great rings we are ordered for our wedding. The issue we had it’s a delivery, as it took longer than expected. My advice is if you want to... See more
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Review summary
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Glamira's website, product (ring) and packaging are great. But the delivery method with DHL was poor. Please, for deliveries to Bulgaria, switch to Econt: they have a tracking system (website and app)... See more
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This was my first time using Glamira and was for my wedding ring, making this a very important purchase. I chose them as I read a lot of positive reviews and the pricing was very competitive. Custom... See more
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Absolutely over the moon with our two Ruby rings we purchased, stunning! The packaging was special for our special Ruby wedding anniversary too! Glamira customer service is first class, I was kept... See more
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Company details
About GLAMIRA
Written by the company
At GLAMIRA, every design is a statement of individuality, crafted to honor personal style and meaningful moments. As a global leader in fine jewelry, we blend expert craftsmanship with personalization, ensuring each piece resonates with those who seek elegance with distinction. #ThisIsSoYou
Crafted for You, Inspired by You:
Luxury is personal. At GLAMIRA, every design is a canvas for your individuality. Customize with gemstones, engravings, and unique details to create a piece that’s unmistakably yours. #ThisIsSoYou
Customer-Centric Approach:
At Glamira, we treat every customer as the unique individual they are. Our dedicated team of customer service professionals is passionate about providing a seamless and delightful experience. From assisting you with design choices to ensuring timely delivery, we are committed to making your journey with Glamira unforgettable.
Artistry and Precision:
Craftsmanship is the soul of Glamira. Our skilled artisans, driven by a deep passion for their craft, create each jewelry piece with meticulous care and precision. Their commitment to excellence ensures that your personalized jewelry is a symbol of enduring beauty and unmatched quality.
Why Choose GLAMIRA? ✨
- 💎 Tailored to You: Custom designs that reflect your style.
- 🛡️ Lifetime Guarantee: Jewelry crafted to last forever.
- 🚀 Fast & Secure Shipping: Delivered safely to your door.
- 🌱 Ethically Sourced: Sustainable, conflict-free materials.
- 🌍 Globally Trusted: Excellence in every detail, worldwide.
Shop with Confidence
Millions of customers worldwide trust Glamira for their most cherished jewelry. Our commitment to quality, innovation, and service ensures a seamless experience every time.
Trusted by Millions Worldwide
GLAMIRA is recognized worldwide for its innovation, artistry, and masterful craftsmanship. Designed for those who appreciate sophistication, our pieces are a statement of confidence, elegance, and individuality.
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4.3
Excellent
59K reviews
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Ordering was simple and good website
Ordering was simple and good website, was several weeks before I had communication and when logging onto site without my order reference was told had to call and not online . When item's turned up, delivery notifications was brilliant keeping me informed. Unfortunately was disappointed with couples promise rings. Very dull in colour not shiny at all and together heart shape not very visual. My partner didn't luke and also thought my ring even though had the stones set it looked too thick for my fingers. Such a shame as was an anniversary gift thought we could wear.
May 14, 2026
Unprompted review
May use AI-assist with repliesRead more
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DO NOT ORDER FROM GLAMIRA
DO NOT ORDER FROM GLAMIRA. I have placed an order on April 16, 2026. My order estimated delivery date was April 29!!!
MY ORDER HAS STILL NOT BEEN SHIPPED YET. It has been a month. I am getting married in 10 days! When contacting their costumer service, they do nothing but apologize. They don’t process to ship it. I want my money back. This is a NIGHTMARE!
April 16, 2026
Unprompted review
Reply from GLAMIRA
Dear Sophie,
Thank you for your feedback. We sincerely apologize for the delay and the frustration this situation has caused, especially given the importance of your upcoming wedding.
As our orders are customized upon placement, there may be circumstances beyond our control that can affect production and shipping timelines. We understand how disappointing it is when an order does not arrive within the estimated timeframe and regret the inconvenience caused.
Upon checking, we can confirm that the order has now been cancelled and refunded. We apologize again for the experience and appreciate you taking the time to share your feedback.
Sincerely,
Glamira Customer Satisfaction
Reply from GLAMIRA
Dear Customer,
Thank you for your wonderful review highlighting our excellent service. We are thrilled to hear that you had such a positive experience with GLAMIRA.
We look forward to serving you again in the future.
GLAMIRA customer satisfaction team
Lovely rings at a great price …
Lovely rings at a great price and wonderfully packaged particularly liked the illuminated ring box. Would thoroughly recommend
May 14, 2026
Reply from GLAMIRA
Dear Adrian,
Thank you for your wonderful feedback and for highly recommending us. We are delighted to hear that you love your rings and appreciated the special touch of our illuminated ring box.
Thank you for choosing GLAMIRA.
GLAMIRA customer satisfaction team
Perfecto!!!!!!!!!!!!!!!!!!
May 11, 2026
Reply from GLAMIRA
Dear Arthur,
Thank you for your wonderful review and the five-star rating. We are delighted to hear that your experience with GLAMIRA was perfect.
GLAMIRA customer satisfaction team
Glamira is an Excellent jewellery Company
Glamira is an Excellent jewellery company. We ordered our Wedding rings and they are Fantastic, they arrived in time and look stunning. They are Brilliant Quality and it was easy to order them. Thank You Glamira.
May 13, 2026
Unprompted review
Reply from GLAMIRA
Dear Simon,
Thank you for your wonderful review and for choosing GLAMIRA for such a special occasion. We are delighted to hear that your wedding rings arrived on time and that you are so pleased with their brilliant quality and stunning design.
We wish you a lifetime of happiness together and look forward to serving you again in the future.
GLAMIRA customer satisfaction team
Painless Process
Nice website, great selection, painless process with continuous updates on status and shipping. The display box is very nice quality with a cool LED in the lid that makes the item sparkle. The item itself is beautiful and looks well made.
May 11, 2026
Reply from GLAMIRA
Dear Richard,
Thank you for your wonderful feedback highlighting our wide selection, seamless ordering process, and the special touch of our LED display box. We are delighted that you appreciate the beautiful craftsmanship of your new jewelry.
It was a pleasure serving you, and we hope to welcome you back to GLAMIRA in the future.
GLAMIRA customer satisfaction team
Despite my previous review I would like…
Despite my previous review I would like to say thank you for great rings we are ordered for our wedding. The issue we had it’s a delivery, as it took longer than expected. My advice is if you want to avoid any disappointment place an order in advance.
May 13, 2026
Unprompted review
Reply from GLAMIRA
Dear Alina,
Thank you for choosing GLAMIRA for your wedding and for your wonderful feedback about your rings. We are delighted that you love the final result.
Each GLAMIRA piece is individually crafted to meet our high quality standards, and we appreciate your practical advice to future customers regarding ordering well in advance of special occasions.
We wish you a beautiful wedding and a lifetime of happiness.
GLAMIRA customer satisfaction team
Best products
Best products. I buy all my earrings here. Quality of the gold and diamonds are the best.
May 11, 2026
Reply from GLAMIRA
Dear Gagandeep,
Thank you for your wonderful review and for consistently choosing GLAMIRA for your earrings. We are delighted that you appreciate the exceptional quality of our gold and diamonds.
We look forward to crafting more beautiful pieces for you in the future.
GLAMIRA customer satisfaction team
Absolutely beautiful ring cant wait to…
Absolutely beautiful ring cant wait to finally wear it on my wedding day! I was kept informed from order until delivery everything just perfect 👌
May 13, 2026
Reply from GLAMIRA
Dear Stephanie,
Thank you for sharing your wonderful experience. We are delighted to hear that you find your ring absolutely beautiful and that you were pleased with our updates from order to delivery.
We wish you a truly memorable wedding day and hope your handcrafted piece brings you joy for years to come.
GLAMIRA customer satisfaction team
I want to start of saying I am the…
I want to start of saying I am the person who very rarely makes reviews, but will not use this company again. The main issue is the reliability of the despatch and the total lack of customer service.
I had placed an order 3 weeks ago, after 2 weeks I received an email, stating the my order would be delayed by 1 week. Which was still ok, I still had 1 day before the important birthday, which the purchase was for.
On the day of delivery DPD rang my doorbell and said they could not leave the parcel, this was very disappointing. Basically if you work, which I would think most of their customers do, you have to wait until the weekend for delivery to be achieved.
I tried calling Glamira after 45 minutes on hold still no answer.
I believe customers deserve a better service than this, Glamira need to do much better.
May 13, 2026
Unprompted review
Reply from GLAMIRA
Dear Emma Jackson,
Thank you for your feedback. We sincerely apologize for the delay and the inconvenience caused regarding the delivery of your order.
Please understand that as this was a valuable order, the courier was unable to leave the parcel unattended in order to prevent it from going missing. We understand how frustrating this situation was, especially considering the importance of the occasion.
Upon checking, the tracking information shows that the order was successfully delivered on May 15th. We also regret that the support experience did not meet your expectations and appreciate you taking the time to share your concerns.
Sincerely,
Glamira Customer Satisfaction
top top top 10/10
May 13, 2026
Poor quality and customer service
Ring arrived 4 months later than initial informed delivery date and with really poor communication throughout the process. Ring became cloudy and mottled within the first 5 months despite always taking off to shower etc only to be informed this was not covered in the lifetime warranty. really poor quality and customer service as the ring isn’t wearable after less that 6 months of wear!
May 12, 2026
Unprompted review
Reply from GLAMIRA
Dear Chloe Hewlett,
Thank you for your feedback. We sincerely apologize for the disappointment caused by your experience with both the delivery and the condition of the ring.
However, as we do not have enough information regarding the order, we are unable to further review the concern at this time. Please understand that all warranty and repair requests are reviewed in accordance with our policies and the condition of the item upon inspection.
We regret that the product and support experience did not meet your expectations and appreciate you taking the time to share your concerns.
Sincerely,
Glamira Customer Satisfaction
I ordered wedding rings and am left with no rings less than one month to go...
I ordered wedding rings and got an estimated delivery day for the 6-7th of may. A week before, got a new delivery date, 12th of May. Today is the 12th and absolutely no email or notification with package number for tracking. I get in contact with Glamira and find out the rings have not even been shipped. No new delivery date could be given. Had to talk to 3 differents agents since they just disconnect and leave the chat. Less than one month before wedding! Absolutey ridiculous!! If you want a smooth experience, DO NOT order your rings here!!
May 12, 2026
Unprompted review
Reply from GLAMIRA
Dear Melissa de Sieni,
Thank you for your feedback. We sincerely apologize for the frustration and concern caused by the delay and lack of updates regarding your order.
Upon checking, we can confirm that the order was already delivered on May 15th. We understand how stressful this situation must have been, especially with your wedding approaching, and we regret that the communication provided did not meet your expectations.
We appreciate you taking the time to share your experience.
Sincerely,
Glamira Customer Satisfaction
Really disappointed
Really disappointed - when I ordered a ring, we chose Glamira due to its impressive selection of rings and short production delays.
When ordering, I specified this was a gift destined for for my husband's 60th birthday, and it was estimated to arrive before the date. I also followed up with a reminder a few days later that this order was time sensitive and asking for reassurance that it would be delivered on time. I eventually had an update saying it would be a week late.
Then, after many efforts trying to follow up with their whatsapp function (impossible to speak to a person) I was told they would prioritise this order and do everything they could to deliver on time.
Our whole family was relieved at this new development, and grateful for this reassurance, especially when we saw on the tracker that the ring had been completed late last week and ready for delivery.
Imagine, then, our disappointment to learn that, despite supposed "priortisation", the parcel has still not been collected from their manufacturing site for DHL distribution four days after the ring was completed.
In the meantime, I have been desperately messaging them and trying to understand why this second delay has occured, and why the ring is still not with DHL. But all I have in return are acknowledgements of additional delays in transferring the ring for distribution.
It has been particularly frustrating to have them confirm that the finished ring has just been sitting there for days given the promise that we had been prioritised!!!
I will wait to see if Glamira can still deliver this ring with DHL by our ultimate deadline tomorrow evening in time for our celebration. If so I will very happily post a happy ending to this cautionary tale.
But if not I will be advising strongly against putting trust in Glamira and their estimated delivery timelines when there are important events at stake. And if those timelines are not feasible, then Glamira should just be honest and not publish misleading information.
May 12, 2026
Unprompted review
Reply from GLAMIRA
Sehr geehrte Kerri Elgar,
vielen Dank für Ihr Feedback. Wir entschuldigen uns aufrichtig für die Verzögerung und die dadurch entstandenen Unannehmlichkeiten aufgrund der fehlenden Informationen zu Ihrer Bestellung.
Da unsere Bestellungen individuell angefertigt werden, können unvorhergesehene Umstände die Produktions- und Lieferzeiten beeinflussen. Wir verstehen, wie enttäuschend diese Situation ist, insbesondere angesichts der Bedeutung des Anlasses, und bedauern, dass die Kommunikation nicht Ihren Erwartungen entsprochen hat.
Seien Sie versichert, dass wir unser Bestes tun, um den Versand zu beschleunigen und Sie umgehend über den aktuellen Stand zu informieren. Die Sendungsnummer wurde Ihnen bereits per E-Mail zugesandt.
Mit freundlichen Grüßen, Glamira Kundenzufriedenheit
Nobody knows where is the ring or when it comes
I ordered a ring, but it's taking forever to arrive. The customer service representatives don't know anything about when it will be delivered or what the current status of the product is. And it's really bad that you can only reach them online and not by phone.
May 12, 2026
Unprompted review
Reply from GLAMIRA
Liebe Eszti,
vielen Dank für Ihr Feedback. Wir entschuldigen uns aufrichtig für die Verzögerung und die dadurch entstandenen Unannehmlichkeiten aufgrund der fehlenden Informationen zu Ihrer Bestellung. Da unsere Bestellungen individuell angefertigt werden, können Umstände, die außerhalb unseres Einflussbereichs liegen, die Produktions- und Lieferzeiten beeinflussen. Wir verstehen, wie enttäuschend diese Situation ist und bedauern, dass die Kommunikation nicht Ihren Erwartungen entsprochen hat. Seien Sie versichert, dass wir unser Bestes tun, um den Versand zu beschleunigen und Sie so schnell wie möglich über den aktuellen Stand zu informieren.
Mit freundlichen Grüßen, Glamira Kundenzufriedenheit
Because it was one week delay
May 12, 2026
I ordered a ring
I ordered a ring, but it arrived with a defect and I had to return it under warranty (it really was a beautiful piece, by the way). However, what’s completely unacceptable to me is that I had to pay extra to return a product that was already faulty. It feels unfair and leaves a disappointing impression, especially considering that none of this was my fault.
May 11, 2026
Unprompted review
Not what I expected
Low quality, problems after a short time of use and the warranty process is difficult, maybe impossible. They avoid taking responsibility for product quality.
May 11, 2026
Unprompted review
Reply from GLAMIRA
Dear Ery Ka,
Thank you for your feedback. We sincerely apologize for the disappointment and frustration caused by your experience.
Please understand that all warranty and return requests are reviewed in accordance with our policies and the condition of the item upon inspection.
However, as we do not have enough information regarding the order, we are unable to further check and review the concern at this time.
Sincerely,
Glamira Customer Satisfaction
bad experience
the 2 rings I bought from them are low quality. I have a warranty for life but this is a lie . they don't answer on phone/email/sms/ and their site.
May 11, 2026
Unprompted review
Reply from GLAMIRA
Dear K T Karim,
Thank you for your feedback. We sincerely apologize for the disappointment and frustration caused by your experience.
We regret that the rings did not meet your expectations. Please understand that all warranty and return requests are reviewed in accordance with our policies and the condition of the item upon inspection.
However, as we do not have enough information regarding the order, we are unable to further check and review the concern at this time.
Sincerely,
Glamira Customer Satisfaction
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