Glamniya Reviews 28

I have returned a pair of New Balance womens trainers. They have cleared customs on 26 Jan but are still waiting to be collected. Also, Glamniya are now ignoring all of my emails. Basically, as of writing this I'm about £80 out of pocket. All to save myself £10. Please don't make the same mistake as me.

If I could give 0 stars, I would.

I strongly advise people to avoid ordering from Glamniya.

I purchased a pair of Adidas Wales Bonner sneakers from their website and received what appear to be clearly fake/counterfeit shoes. When I contacted customer service to request a refund, they refused to offer a proper solution.

Instead of accepting the return, they first offered me 15% of the purchase price and told me to keep the shoes. I declined and asked for a full refund. They then increased the offer to 25% refund if I kept the shoes, which I again refused. I made it clear that I wanted a full refund because the product I received was not authentic.

Another issue is that their website lists a return address in France, which appears to be misleading. When I requested the return details, I was told to ship the product to China instead, which made the return significantly more expensive from the UK.

I ended up paying over £30 in return shipping costs. The parcel is currently stuck in Chinese customs still 4 months later, and Glamniya continues to respond with generic messages saying they are “waiting to receive the package,” while no refund has been issued.

Because of this situation, I had to raise a dispute with my bank, which fortunately refunded the payment due to the circumstances.

Overall this has been a very frustrating experience involving suspected counterfeit products, misleading return information, and poor customer service. I would strongly recommend that others be extremely cautious before ordering from this website.

No stars
Scammers.
Advertised leather Birkenstocks but sent synthetic.
Waiting five months now for a refund.
Stay well away.

Honestly, I'm really sorry I didn't look for more information about this seller, I placed the order 95 days ago and I still haven't received it today, scammers, so if I could give them zero stars I would.

Scammers. Ordered trainers , paid full retail price, received obvious fake, no chance for return. Avoid at any cost

This is truly a thief of your money.

Never shipped, and always the same automatic reply since 3 months.
No refund , no news.

Deserves 0 stars. They are a complete scam. Ordered shoes on November 13th still havent arrived. AVOID AVOID.

Would give zero stars if I could, ordered my daughter trainers for her christmas in November and nothing came they sent me an email saying everything was ok and it was on its way but still nothing. Total scam, avoid

Do not order from this dreadful company they sell fakes. They have an address in France but when you want to return the fake product they want you to pay to return to China. Thankfully my credit card upheld my dispute so no money was lost.

Do not use this company if you think you may need to return goods. Although supposedly based in France they request returns to be made to China. Still waiting for a refund on goods returned in November.

Zero! Terrible. Took my order and no product arrive. They are complete fraudsters and what they provide is nothing but theft!

ABSOLUTE GARBAGE WEBSITE. They’ve taken my money and haven’t delivered any goods, say they won’t refund me until I receive the items and send them back. Should have read more reviews on here before ordering. AVOID AVOID AVOID AT ALL COSTS

This company/ website is a scam! don't buy anything from them unless you love to lose money. Items never arrive and money is GONE!!!!!

Fake uggs, returns / refund process total nightmare and weeks later I still have no sign of a refund. Avoid avoid avoid.

My official rating is zero stars!!!

This company advertises Genuine goods and supplies counterfeits. I ordered Adidas trainers, paying a full retail price. I received fake ones. The website policy says they will refund and pay for postage. They will not. They try to get you to keep the goods and offer a discount. Their phone number rings out and there is no response.

Do not go near this shower of thieves. I’d give zero stars if I could. Fake New Balance trainers which I paid £80 for. Shop in France and shipped from China. Offered 25% refund and to keep the ‘No Balance’ 4 weeks ago and I’m still waiting. I will continue to email them just on principle. They keep telling me that it takes a while for a refund to be processed which is absolute garbage. Don’t go near them!

I ordered ugg slippers and was assured they were real. I received fake ones with defective stitching and have been trying to return these for a refund since last month. They want the goods returned to China as their EU warehouse is closed at my own cost! They keep asking me if i want to keep these fakes and they will partially reimburse me. I have now put this into the hands of my credit card provider. DONT BUY OFF OF THIS SITE - IT IS FAKE

I ordered branded trainers which took 2 weeks to arrive. The boxing looked fake. I compared the trainers to a pair my friend had, and the fabric was different and the logo was too and it was not sharp. I emailed asking to return. They offered me a 15% refund as their Europe branch was shut making returns difficult. Ive asked for a full refund. I still waiting on a resolution. Do not buy goods from this company.

Total scam, same as others. Ordered adidas, received obvious fakes, wouldnt explain return process, then eventually said I would have to return to China. Raising a dispute with credit card company as this is nothing but a scam

I have had a shocking experience with this company 2 weeks of emails advertised and sold as vegan they are NOT ! even though i emailed them prior they advised yes 100% THEY ARE NOT ! then when you come
Thats when your real issues with them start they will NOT listen and keep responding with the same thing THEY WILL NOT HELP YOU OR REFUND YOU OR PAY FOR THE RTURN even when it is their fault their returnsprocess is ridiculous 2 A4 pages of instructions I dont trust them AT ALL PLEASE STAY AWAY !!!!! I WOULD HATE FOR SOMEONE ELSE TO GO THROUGH THE STRESS I HAVEBEEN THROUGH FOR THE LAST 2 WEEKS !!!! Absolute SHOCKING company!!!!