Glencara Reviews 

7,565
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 986 reviews, reviewers had a great experience with this company. Customers frequently praise the beautiful jewelry craftsmanship and note that orders always arrive safely with prompt, reliable delivery services. Shoppers also love the exceptionally helpful customer service team and frequently mention the delightful surprise of receiving lovely extra gifts with their online purchases. Some reviewers were not happy with unexpected order delays, tracking issues, and communication gaps that pushed back expected arrival dates. A few other people also felt that certain items arrived in the wrong size or did not quite match the appearance shown in website photos.

What people talk about most

Product

Customers expressed great satisfaction with the products, frequently describing items like necklaces and... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising prompt arrival times, efficient... See more

Order

People report ambiguous experiences with order, as some reviewers express great satisfaction, praising prompt... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently noting that the team is extremely... See more

Reviews shaping this summary

Rated 4 out of 5 stars

EDIT- After finally having contact was offered a store credit. They were very helpful and appologetic which I appreciate. I am now able to try and repurchase something different in place of what... See more

Company replied

Rated 4 out of 5 stars

The most recent purchase I made was for a Celtic ring. It is the right size and it's beautiful and well-crafted. I bought another Celtic ring a few years ago and it seemed smaller than I ordered.... See more

Company replied

Rated 4 out of 5 stars

I ordered a shamrock silver necklace for 62e as stated on page before price was over 100e but the piece which I got it it’s size of green peas seed, very small and definitely not worth it 62e the gift... See more

Company replied

Rated 5 out of 5 stars

The necklace I ordered is beautiful! It's white gold and diamond Celtic cross. The previous one I ordered was not what I expected (my issue, not theirs). So I did an exchange. They were extremely help... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

Direct from Manufacturer. Irish Made Claddagh Rings at the Lowest Prices, Best Quality!


Contact info

4.1

Great

TrustScore 4 out of 5

8K reviews

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Asks customers to review

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Replied to 95% of negative reviews

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4.1

All reviews

(7,565)

1,026 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely and as expected

Timely delivery, attentive customer service. Earrings are lovely, and as expected.

August 27, 2026
Unprompted review
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Reply from Glencara

Hi Lisa,

We are delighted to hear that you are happy with your earrings and that both the delivery and service met your expectations. We truly appreciate your lovely review.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Beautifully made

Items arrived exactly as I thought, beautifully made, fast delivery and its made in Ireland.

August 19, 2026
Unprompted review
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Reply from Glencara

Hi Angela,

We are delighted to hear that you are happy with the quality of your items and that your order arrived quickly. It is wonderful to know you appreciate the Irish craftsmanship behind our pieces. We truly appreciate your lovely review.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

I had first class service

I had first class service, I was informed throughout and my order was delivered on time. All correspondence was politely answered. I have no complaints at all.

June 18, 2026
Unprompted review
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Reply from Glencara

Hi Martin,

We are delighted to hear that you received excellent service and were kept well informed throughout your order. It is also great to know that our team was helpful and that everything arrived on time. We truly appreciate your review.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Excellent

Ordered 2 rings and they are both gorgeous. Very friendly people to deal with and very quick delivery to Spain. Would highly recommend.

August 25, 2026
Unprompted review
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Reply from Glencara

Hi Sootie,

We are delighted to hear that you love your new rings and had such a positive experience with our team. It is wonderful to know your order reached you in Spain so quickly. We truly appreciate your recommendation.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Fabulous Celtic Jewellery

Hi. Oh my what beautiful jewellery. I will certainly be buying again from you. I would give you 10 stars if I could. Would certainly recommend for quality and service.

August 24, 2026
Unprompted review
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Reply from Glencara

Hi Angela,

We are delighted to hear how much you love your Celtic jewellery and that you were so pleased with both the quality and service. Your wonderful recommendation and kind words mean a lot to us.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Lovely jewellery

What can I say. Ordering on line was very easy lots of lovely jewellery to choose from. As I said very easy to order also you can chat on line. Kept informed when my order was shipped and when it was due for delivery. My beautiful gladdagh ring arrived ready for my granddaughters 13th birthday
Many thanks
Dolores

August 24, 2026
Unprompted review
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Reply from Glencara

Hi Dolores,

We are delighted to hear that you had such an easy shopping experience and that you were kept well informed throughout your order. We hope your granddaughter loves her beautiful Claddagh ring and has a wonderful 13th birthday.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Excellent service

Excellent service. The brooch is lovely!

August 18, 2026
Unprompted review
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Reply from Glencara

Hi Natalie,

We are delighted to hear that you are happy with your beautiful brooch and the service you received. We truly appreciate your lovely review.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Beautiful necklace- great service

Beautiful necklace- great service

August 23, 2026
Unprompted review
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Reply from Glencara

Hi Niki,

We are delighted to hear that you are happy with your necklace and the service you received. We truly appreciate your lovely review.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 2 out of 5 stars

I'm quite upset as my partner purchased…

I'm quite upset as my partner purchased a 10k white gold Diamond infinity Necklace for me for my birthday.
Which looked stunning in the photos on the website and quite thick and sturdy and It had an option to choose a free gift, another Necklace. My partner chose the 4 leaf clover necklace

The shock I got when it arrived and I opened !!!!!
Yes yes , I know il get a reply we try to photograph and describe our items as accurately......we give dimensions etc
What my partner paid for versus what I got ... a tiny flimsy feel of the 10k diamond heart infinity Necklace and chain seems any second itl snap,
The free gift, the 4 leaf clover necklace looked better only looked better.
It's a sad shame they've put all this effort in a great website and great pictures but not the product
I definitely have seen better closer to where I live for the price paid
I had to put on a brave face and accept his gift because my partner chose and spent a very long time on various sites trying to find me a gift and paid for engraving his name on the Necklace too
Which you will need a magnifying glass and I couldn't locate at first.

Costly mistake never order gold online!!
Iv kept due to the thought, effort and time my partner put in choosing this gift for me.

Edit: I've replied to your request for my purchase details and I accept you apologise but I can not understand what you will be able to do any further for me,

I've accepted it as a costly lesson learned
Edit 2:
I was emailed for issue to be resolved either return item snd have another Necklace made to my specification or exchange or full refund,
I appreciate them reaching out but I can not return to exchange a gift chosen by my long-term partner whom isn't Internet wise yet he spent many hours over days choosing a gift for me, i won't hurt his feelings, he is truly an amazing person and works hard, I'm allergic to general metal jewellery and he got white gold for me which isn't cheap.
Il keep my gift for his happiness

August 19, 2026
Unprompted review
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Reply from Glencara

Hi Faye,

We are sincerely sorry to hear about the experience you've had with us. This is not the level of service we aim to provide, and we sincerely apologize.

We have requested information from you, please reply to our request so we can assist you further.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Stunning Sterling Silver Irish Celtic Warrior Horse Brooch

The Sterling Silver Irish Celtic Horse Warrior Brooch Pin I purchased is 1000% way more stunning in real life than on the website photos, I will wear my new brooch with tremendous pride as my Protective Celtic Warrior.
Also thankyou for the stunning free gift of the Lucky Four Leaf Clover Emerald Crystal Necklace, such a beautiful eye catching pendant and gift, I will proudly wear these two together. Thankyou for your efficient service and great products, I love your website with the flexability of gemstones and metals to choose from to help make a confident choice before buying, I will be purchasing again in the future. Thankyou and Kind Regards, Fiona, Australia.

August 21, 2026
Unprompted review
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Reply from Glencara

Hi Fiona,

We are delighted to hear how much you love your Celtic Warrior Horse Brooch and that it looks even more beautiful in person. It is especially lovely to know that its Celtic meaning makes it such a special piece for you to wear with pride. We are also so pleased that the Four Leaf Clover necklace was a wonderful surprise and will be enjoyed alongside your new brooch.

Your kind words about our jewellery, service and selection truly mean a lot to us.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Diamond Claddagh Ring

Ordered a claddagh ring and was not disappointed..it's so pretty and I absolutely love it. Takes a bit longer because it's custom made and understandably that takes time. Thank you also for the surprise gift..it's a beautiful pendant and much appreciated.

August 12, 2026
Unprompted review
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Reply from Glencara

Hi Catherine,

We are delighted to hear that you love your Claddagh ring and that it was worth the wait. We are also so pleased that you enjoyed the surprise pendant and hope you will treasure both pieces.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Ring was more petite than expected but…

Ring was more petite than expected but super cute and came quickly with normal shipping!

August 21, 2026
Unprompted review
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Reply from Glencara

Hi Yuki,

We are delighted to hear that you are happy with your new ring and found it lovely despite it being a little more petite than expected. We are also pleased that your order arrived quickly.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

This is the third wedding ring I had to…

This is the third wedding ring I had to order for my husband because he’s lost so much weight. But I couldn’t remember what size ring I had ordered previously. One email to Glencara and they responded very quickly with the answer to my question. I ordered a smaller size and had it within a week of ordering. Great customer service and great products.

August 3, 2026
Unprompted review
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Reply from Glencara

Hi Cyndi,

We are delighted to hear that our team was able to assist you quickly and help make finding the right ring size an easy process. It is wonderful to know that you continue to be happy with both our service and products.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

I ordered a pendant and I love it

I ordered a pendant and I love it! It is delicate and very pretty. Shipping was quick and the entire process easy.

August 14, 2026
Unprompted review
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Reply from Glencara

Hi Debbie,

We are delighted to hear that you love your new pendant and are pleased with its delicate design. It is also wonderful to know that your order arrived quickly and that everything went smoothly.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Excellent service and communication

Excellent service and communication! My order was processed and delivered within a couple of days. The item was of good quality, good value for money and as described.

August 14, 2026
Unprompted review
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Reply from Glencara

Hi Lesley,

We are delighted to hear that you were so pleased with the service and communication you received, and that your order arrived with you so quickly. It is also wonderful to know that you are happy with the quality and value of your purchase.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 3 out of 5 stars

I have spent £600 on a necklace and…

I was not happy with my order and I have received a full refund. Thank you

August 21, 2026
Unprompted review
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Reply from Glencara

Hi Stephen,

We’d like to reassure you that our jewellery is not "cheap Chinese crap", and we take the quality of our products seriously. We only sell solid Gold, Sterling Silver and Platinum Jewelry.

We’re very sorry to hear that you were disappointed with the quality of your necklace. We understand that the items have not met your expectations, and we’re sorry that you feel the quality was not reflective of what you paid.

We do include details such as dimensions and specifications on our product pages to help give a better idea of the item, but we appreciate that sometimes things can still feel different in person.

We can exchange it no problem, and we also offer a 60-day return policy.

We have reached out to you via email and would appreciate your reply to that, at your convenience.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

I purchased the amazing Glencara ruby…

I purchased the amazing Glencara ruby and diamond necklace framed within a swirling gold heart setting as a heartfelt gift to my lovely Irish Bride in celebration of our 40th wedding anniversary! The recognized gem for this milestone is Ruby - which is also my wife’s birthstone! Imagine the upwelling of pride and happiness I felt when I presented this gorgeous necklace to my wife at our favorite restaurant on our anniversary dinner last weekend! Thank you Glencara for making our special occasion even more memorable!

August 16, 2026
Unprompted review
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Reply from Glencara

Hi Mike,

We are delighted to hear that the necklace helped make such a wonderful milestone even more memorable. Celebrating 40 years of marriage is incredibly special, and knowing the ruby held an extra meaning as your wife’s birthstone makes your choice all the more thoughtful. We are so happy Glencara could be a small part of such a meaningful moment for you both.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Great place to order jewelry!

Have placed 2 orders this month and very pleased with both! Order 1-paid for expedited shipping and even though I paid for quick shipping and GLENCARA had the order out within hours, UPS held it in a facility 5 miles from my house for 2 days :/

But Glencara made it right even though not their fault so I placed another order and still got it quickly even without the quick shipping.

Plan to order again and again in the future for family and various gift-able occasions . Very happy with both rings and all 3 necklaces we received!

August 3, 2026
Unprompted review
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Reply from Glencara

Hi Steph,

We are delighted to hear that you have been so pleased with both of your recent orders and with the service you received from us. It is wonderful to know that you are happy with your rings and necklaces, and we especially appreciate your trust in choosing Glencara again. We look forward to being part of many more gifts and special occasions in the future.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 1 out of 5 stars

DO NOT ORDER FROM THIS SITE

DO NOT ORDER FROM THIS SITE. I have tried twice with different products. The difference in quality between what you see on their website and what you receive is outrageous. The free chain that came as a gift is ten times nicer than the one I actually paid for.

“Diamond” is a myth for them too. Although a pendant/necklace might sparkle a little, you’d be hard pressed to find a singular diamond on your pendant or necklace. I struggle to believe that this is even mediocre jewelry at best. They simply do not care enough to put the effort into making high quality jewelry.

And another thing: the clasps/pendants. Both times I ordered from here, a clasp on a necklace or a pendant has snapped off a chain. These things literally look they were made in 10 minutes. As an Irish Catholic myself, stick away from this brand, they give us nothing but a bad name.

Extremely disappointing quality and service from them. I’ll be taking my money back to Jaxxon unwillingly because even though I have no connection to them, at least they can send me a necklace that looks like it’s worth $150. Pathetic…

August 18, 2026
Unprompted review
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Reply from Glencara

Hi Quinn,

We are sincerely sorry to hear about your experience and are particularly sorry to learn that you have encountered an issue with the clasp of the pendant. We completely understand your disappointment, especially if the item you received did not meet your expectations.

We try to photograph and describe our items as accurately as possible to best represent them. We also include the dimensions of each item in the product description.

We can exchange it no problem, and we also offer a 60-day return policy.

We can see that you've been assisted regarding this matter. If there's anything else we can help you with, please send us an email at sales@glencara.com.

Kind regards,
Glencara.com

Rated 1 out of 5 stars

The piece of jewelry I received was…

The piece of jewelry I received was nowhere near the quality or detail represented by the company in the photos. It is simply laughable. I would even call it crude, especially given the price I paid. It was supposed to be rose gold and yellow gold, but it instead seems to be a poorly detailed homogenous piece of the cheaper rose gold. I wouldn't be surprised if it was merely plated.
Not only that, but it arrived over a week late, even after I paid extra to get it sooner. There was no notification it had been shipped, no tracking, nothing. It simply showed up late in the mailbox one day.
If this experience is any indication of the company, returning it for a refund would seem to be more trouble than it's worth. Either way, I've lost, but I don't ever have to do business with them again, and I won't. I wouldn't recommend this company to anyone.

Glencara automated reply: "Please be assured that we always send an email notification once an order has been shipped, along with the tracking details. We’re sorry if these notifications did not reach you as expected.

We do our best to photograph and describe our items as accurately as possible to ensure they are represented correctly online"

Lies, lies, and more lies. What you have clearly demonstrated here is an unwillingness to take accountability for your companys clear failures. The product you sent me only resembles the product I paid for in a superficial sense. The difference in quality is steep and apparent. Furthermore, you DID NOT send notification the item had been shipped, let alone tracking information. I checked my spam folder to make sure. It wasn't there. The last communication I received from you was to notify me after the fact, that my order was late. The order then arrived without any further explanation. Those are the facts. Your company's manner of doing business is appalling.

August 17, 2026
Unprompted review
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Reply from Glencara

Hi James,

We do not lie to our customers. The email you received was not an automated one.

We’re sincerely sorry to hear that you were disappointed with the item received and for any inconvenience caused on your order.

Please be assured that we always send an email notification once an order has been shipped, along with the tracking details. We’re sorry if these notifications did not reach you as expected.

We do our best to photograph and describe our items as accurately as possible to ensure they are represented correctly online, and we also provide the dimensions and specifications in each product description. However, we understand that the item may have looked different to what you expected when received.

We can exchange it no problem, and we also offer a 60-day return policy.

We have reached out to you again via email so please reply to that so that we can resolve any issues for you.

Kind regards,
Glencara.com

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