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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting their excellent build and comfort. Many people also commend the efficient and fast delivery service, often noting that items arrived quickly and as described. The company's service receives high marks for being helpful and responsive, with many customers appreciating the support received. However, some customers were dissatisfied with the user experience, specifically mentioning issues with product weight being heavier than expected or problems with joystick control and maneuverability on uneven surfaces. A few people also experienced minor issues like a broken controller knob cover or a charger stopping after several months, and some found the product dimensions to be inaccurate, leading to fitting problems.

What people talk about most

Product

Users describe positive interactions with the product. Many customers praise the quality and comfort of... See more

Quality

Customers consistently note positive experiences with quality, praising products as excellent, well-made, and... See more

Service

Clients share positive opinions on service, frequently highlighting its speed and efficiency. Many reviewers... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the speed and efficiency,... See more

User experience

Customers had ambiguous experiences with user experience. Many reviewers found the product comfortable, easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible value, and very quick delivery. Next working day delivery promised and as we live up here in the Scottish Highlands we were expecting it to take a week. However, just as stated, we ordered... See more

Rated 5 out of 5 stars

Have waited before reviewing to see how item went Purchased electric wheelchair Very pleased ..love the fact it automatically opens and closes .and that it has a remote control Nice and easy to... See more

Rated 5 out of 5 stars

I ordered the lightweight power wheelchair nit really knowing what to expect. Fast delivery and i have to say I could not be happier with my purchase. Virtually no assembly required take it out the bo... See more

Rated 5 out of 5 stars

This was the lowest priced scissor boot lift I could find. Arrived quickly, well packaged. One of the safety straps had detached from the mounting, but that must have happened at the manufacturer.... See more


Company details

  1. Mobility Equipment Supplier
  2. Disability Equipment Supplier
  3. Wheelchair Store

Written by the company

Welcome to Glider Mobility At Glider Mobility, our mission is to empower individuals with effective, eco-friendly, and affordable mobility solutions, helping you regain independence and do more of what moves you. Sustainability is at our core. We’re passionate about paving the way for a greener, more sustainable future. By transitioning to electric mobility devices like wheelchairs, bikes, and scooters, we believe everyone can play a role in reducing their carbon footprint while improving their quality of life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

78 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Powerchair

Ordered powerchair. Well made chair. Seat is comfy as is back rest...love that it opens and closes at the touxh if a button and also has a remote control Really wasy to use website ..great communication.Now have a little bit if independence back

October 18, 2025
Unprompted review
Rated 5 out of 5 stars

A fantastic company to deal with

A fantastic company to deal with, nothing was too much trouble. My mobility scooter I ordered was delivered quickly and I am very pleased with it, I’ve got my independence back

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Lightweight power chair…

I ordered the lightweight power wheelchair nit really knowing what to expect. Fast delivery and i have to say I could not be happier with my purchase. Virtually no assembly required take it out the box and it's ready to go. Very responsive and easy to operate, I bought it to put in my boot of the car for trips out to shops and generally days out easily folded and very manageable to get in the boot of the car. I can honestly say for the price of this wheelchair it is definitely great value for your money..

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Danny

Danny! Most helpful. Always ready to go the 'extra mile'. Pay him double - worth every penny.

September 23, 2025
Rated 5 out of 5 stars

I bought a reclining, electric Wheelchair

I bought a reclining, folding electric wheelchair from Glider Mobility. It is great and very comfortable! The service was great too. One downside was that they wanted me to do a bank transfer to pay. My bank stopped it saying I had no protection, so I used my credit card to pay for it on the website. They don't have a credit card machine. Apart from that it was very good!

September 23, 2025
Rated 5 out of 5 stars

Fantastic service

Fantastic service, delivered on time and as described.

Called the support team for some help and the gentleman was very helpful. The NOVA Lite is exactly what I wanted.

September 18, 2025
Unprompted review
Rated 2 out of 5 stars

A Poor Joystick Controller.

When I saw the advert for this Power Chair, the one factor of the Specification that was most important was the width of it when folded, ie. 11 inches, the exact height of my motorhome locker. However, when I received the Chair, it measured 11.5 inches, too big for my motorhome.
The design of the Chair included an extended screw and a small-bore 4cm long tube that prevented the chair from folding more. The removal of this tube allowed the Chair to be folded to a width of 10 inches, perfect fit. Glider Mobility did not assist in solving the problem of the incorrectly advertised dimension.
The Chair itself is not as good as I anticipated, the joystick doesn't control the Chair very well. When travelling on a pavement, properties have sloping drives that I need to cross, but trying to put a bit of bias on the joystick to combat the slope does not prevent the Chair from going in the opposite direction into the road. Very dangerous when going into moving traffic.
Additionally, it does not cope with uneven pavement surfaces, I see why a seat belt is included! All in all, not the best of designs, the joystick control is rather poor and should be designed to control better.

September 18, 2025
Rated 5 out of 5 stars

Heavy duty power wheelchair

Ordered my power chair , it came with a foot rests missing however the team were absolutely fantastic and got them sorted and sent straight out to me for the next day. Brilliant service . Will definitely recommend

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Beyond support

I phoned for some support as the battery for my electric chair was only lasting for about half an hour. I was expecting to be told I had to buy a new one but instead they sent me a new one free of charge and it arrived the next day, I couldn't be more grateful to Glider mobility.

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Having received an incorrect product, I was very satisfied with the response and actions taken by glide mobility to correct matters.
Response times to my concerns has been quick and efficient.
Special Thanks to Sam at glide mobility customer services who made all the necessary arrangements to ensure my satisfaction with my purchase.

August 21, 2025
Rated 5 out of 5 stars

Delivery was very quick as explained on…

Delivery was very quick as explained on the website. The heavy duty is very well-made and has so far excelled on every single terrain I’ve used on, the support team is also amazing and reply to any of my queries within one day usually within even an hour. Happy customer

July 27, 2025
Rated 5 out of 5 stars

Used Norton for many years and have…

Used Norton for many years and have always received value for my subscription. Told me several times about bad websites and being elderly this is one item I don’t have to worry about, more than happy to continue using.

July 10, 2025
Rated 3 out of 5 stars

Glider mobility wheelchair explorer t’s a good looking wheelchair but it…

It’s a good looking wheelchair but it is very heavy and without battery power difficult to manoeuvre. Operating with the joystick can be very challenging as is trying to get the chair started up as per the manual which is not well written. Getting it out of the box takes some time due to chair weight and construction of the box. I would not recommend any purchasers to buy on line much better to visit a supplier and try the chair out before purchasing. Danny who I dealt with was very helpful but videos should be available on line to help with any problems encountered.

July 8, 2025
Rated 4 out of 5 stars

My scooter

Very well built scooter. Arrived on time and very well packaged. The scooter is great but very heavy not lightweight as advised also turning circle not great and wouldn't fit in my boot of car. Although came with a manual, no instructions on how to put together, I did it OK as mechanically mined but for women on they own ,not good. The battery is great and has a good range of 13 miles. The delivery was quick and a very pleasant and helpful courier. All things considered a good buy.

July 23, 2025

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