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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and attentive service, making the entire process pleasant and stress-free. The product quality is frequently highlighted as outstanding, with many people impressed by the durability and aesthetic appeal of their purchases. The service, from design consultation to delivery and fitting, is described as excellent, efficient, and well-coordinated, often exceeding expectations. However, some customers also noted issues with damaged items upon delivery, including scratches and missing parts. These reviewers expressed dissatisfaction with the initial quality control and the need for multiple replacements to resolve the problems.

What people talk about most

Staff

Consumers find staff to be positive. Many reviewers praise the helpfulness and efficiency of the team, from... See more

Product

Clients share positive opinions on product quality. Many reviewers praise the high quality of the wardrobes,... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high quality of the... See more

Service

Reviewers consistently express satisfaction with the service provided. Customers highlight the helpfulness... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the quick and... See more

Based on these reviews

Rated 5 out of 5 stars

We are absolutely thrilled with our new wardrobes. Cannot recommend this company highly enough. The finished product is of such a high quality, completely beyond our expectations. Even though we had... See more

Company replied

Rated 5 out of 5 stars

A smart showroom where we received really excellent customer service from Molly who was very patient. Lots of finishes to choose from. Our fitter, Andy , visited to check measurements after which... See more

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Rated 5 out of 5 stars

It was a very stress free experience from start to finish. Molly designed the wardrobes and we found her to be very knowledgeable and professional. Mark fitted them within 2 weeks. He was an extremely... See more

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Rated 5 out of 5 stars

The online planner for what you need and the cost is excellent and easy to use. Any queries can be made by phone and answered by a technical sales advisor who knows the product inside out. Everything... See more

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Rated 2 out of 5 stars

Despite personally going to the sales office and discussing the options, I was misquoted what I would get for the voucher provided by the new home builder. The voucher itself really only covered the... See more

Company replied

Rated 5 out of 5 stars

Great experience from start to finish. The online design tool really helped to get an initial indication of the cost and play around with multiple options to suit our budget. We also visited the showr... See more

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Rated 5 out of 5 stars

Great service from start to finish, with excellent quality at a really good price. I’m absolutely pleased with my wardrobes – they look fantastic. There was such a wide range of styles to choose from,... See more

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Rated 5 out of 5 stars

I don’t know about 5 Stars I would give them at least 10 Stars!! Everybody involved with my order couldn’t have been more professional. Did everything they could to bring me a fantastic wardrobe. Desi... See more

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Rated 5 out of 5 stars

Incredible experience! Using the latest app, I effortlessly crafted our custom wardrobe, visualizing the final look in advance. The whole process of designing and ordering wrapped up within 20 minutes... See more

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Rated 5 out of 5 stars

Great wardrobes, really good quality and fitted well, service was quick and easy to use. The fitter was professional but friendly, came out and measured and then came back to fit and once to adj... See more

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Rated 5 out of 5 stars

Absolutely superb company to deal with from the moment I sent my initial email enquiry to them they have bent over backwards to address my needs. We had some sliding wardrobe doors fitted in two bedr... See more

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Rated 5 out of 5 stars

Wow, what can I say! I designed our new fitted wardrobe on the new app, which enabled me to see the finished design. It took around 20 minutes to design and order. Within 2 weeks it was fitted. This... See more

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Rated 5 out of 5 stars

Having had other quotes for two wardrobes, I discovered Gliderobes. The initial price seemed very competitive, so I traveled an hour to visit their showroom. The quality was indeed good, and so I pl... See more

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Rated 5 out of 5 stars

Helpful from the start, both with our budget, our choice of interiors etc. Once we finalised everything, we were kept in touch about delivery, contacted by the fitter etc. Everybody turned up on the... See more

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Rated 5 out of 5 stars

Great furniture and service. A few months ago we got a made to measure fitted sliding wardrobe, 2 bed side tables and chest of draws, they are still looking just as good and the sliding door still sli... See more

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Rated 5 out of 5 stars

My new sliding door custom built wardrobes are stunning! Fitted to perfection by Mark Mellor, and ready to use immediately after installation. Customer service from Sydney throughout the ordering proc... See more

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Rated 5 out of 5 stars

We were recommended by a friend. First class and swift service. We visited the showroom and our order was delivered and fitted all in a couple of weeks. Very happy with the outcome and all reasonably... See more

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Rated 5 out of 5 stars

Second time using this company for built in wardrobes and from start to finish they have been superb. Always friendly, efficient and professional. Andy, our fitter, was also excellent and a clean wo... See more

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Rated 5 out of 5 stars

Great service, knowledgeable people and they care about you - first class. Jacob in sales and Billy the delivery guy could not have been more helpful. Second time of using Gliderobes - first time wa... See more

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Rated 5 out of 5 stars

Overall from designing the lay out at home, getting the quote done sorting the little bits out the level of detail as been excellent. There fitter Alex was really good and friendly very professional a... See more

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Rated 5 out of 5 stars

I was delighted with the custom made sliding mirrored wardrobe doors I received from Gliderrobes. The company sent out via email very straightforward instructions as to how to measure the size of the... See more

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Rated 5 out of 5 stars

From submitting my original plans, to visiting the showrooms, meeting the designer and changing my mind several times. Nothing was too much trouble. Everything was made to perfection, delivered on ti... See more

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Rated 5 out of 5 stars

Mollie was professional, attentive, and not pushy at all, making the buying process easy and pleasant even though we changed our minds several times. We are so happy with our new wardrobes we will b... See more

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Rated 5 out of 5 stars

I have a really small box room which for your was a make shift office .I have previously used gliderobes for my other bedroom wardrobes and was really impressed .I spoke to Molly again to see if she... See more

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Rated 5 out of 5 stars

This was the wardrobe that we have purchased from Gliderobes. This time is was a hinged door cupboard to fit into an awkward alcove in our bedroom. The ordering process was really easy and Andy did... See more

Company replied

Rated 5 out of 5 stars

The whole process of selecting and ordering our wardrobe was as simple as it could have been. From our visit to the showroom to delivery and fitting by Alex it all went very smoothly and without hass... See more

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Rated 5 out of 5 stars

This is the second time I have purchased wardrobes from Gliderobes, the quality is fantastic and I had them fitted by Nick who was brilliant, he was punctual, tidy and a perfectionist. The finish on... See more

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Rated 5 out of 5 stars

Not only are the products of an exceptional quality but the service and attention is second to non. prompt response to contact and efficiently dealt with from initial quote to final price, even the de... See more

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Rated 5 out of 5 stars

If only all companies were as efficient and reliable as this one life would be so much easier. We ordered a set of sliding doors after having trolled through the countless companies out there until f... See more

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Rated 5 out of 5 stars

We visited the showroom on several occasions and with guidance from the team at Gliderobes came up with a design that we are pleased with. Mark the fitter did an excellent job.

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Rated 5 out of 5 stars

Excellent customer service from start to finish with everyone we came into contact with. The team went above and beyond to help us sort the wardrobes a little quicker than they would usually, as we we... See more

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Rated 5 out of 5 stars

We cannot recommend this company enough. Quality of wardrobes is outstanding. We also had them installed and cannot fault them at all. This is our second property that we have used the company for as... See more

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Rated 5 out of 5 stars

Well equipped showroom, plenty of advice and colour samples. Fair and clear pricing. On time delivery. Friendly and helpful advice from Sydney and great fitting by Alex.

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Rated 5 out of 5 stars

Very helpful, responses to queries excellent. Samples nice size and very useful. Fitter was very professional and wardrobes fitted to an extremely high standard - which was in-keeping with the produ... See more

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Rated 5 out of 5 stars

Sales weren’t ‘pushy’. Communication was good. Fitter was very skilled, polite, respectful and cleaned everywhere well when he had finished.

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Rated 5 out of 5 stars

Great service purpose built showroom high quality and respectful fitter Don't bother with Sliderobes, Gliderobes are cheaper and the product quality is just as good.

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Rated 5 out of 5 stars

Amazing service from start to finish. Door are very good quality colour fab. Highly recommended will use again

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Rated 5 out of 5 stars

We love our new wardrobes and matching furniture. The whole process was so easy from start to finish even the bespoke seat we had to cover the stairs bulkhead! Hats of to all the team!

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Rated 5 out of 5 stars

I am truly delighted with my new wardrobes from planning with Mollie, delivery by Billy and fitting by Alex cannot fault anything - thank you!

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Rated 5 out of 5 stars

This is the second time we have used Gliderobes and once again we received fabulous service all the way through from Mollie planning and ordering our wardrobes to Mark our fitter who was faultless a... See more

Rated 5 out of 5 stars

Very satisfied with the product, good colour match with interior doors. Excellent fitting service, kept you informed of what was happening.

Company replied

Rated 5 out of 5 stars

Everything from the original design consultation, delivery, fitting and quality has been great…. Really pleased.

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Rated 5 out of 5 stars

Well equipped showroom. Attentive service from Sydney. Good job of fitting by Alex. Fair prices.

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Rated 5 out of 5 stars

Excellent service from start to finish, very satisfied with the product, Was very impressed with the quality and workmanship provided by Mark the fitter,thanks again to all concerned.

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Rated 5 out of 5 stars

Fantastic company - design, delivery and fitting all first class - I would highly recommend. Thank you

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Rated 5 out of 5 stars

Excellent design process No hard sell Fabulous range and a good quality product Quick manufacture and installation

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Rated 5 out of 5 stars

Easy to deal with, quality wardrobes, what more to say. We had them fitted and they look fantastic.

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Rated 5 out of 5 stars

Quick and efficient service Staff very helpful from showroom delivery and fitter Delighted with the outcome Love our gliding floor to ceiling doors

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Rated 5 out of 5 stars

Exceptional service from Gliderobes. The wardrobe fitter installed everything in one day, absolutely brilliant and thank you.

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Rated 2 out of 5 stars

I am only giving this 2 stars because EVENTUALLY the furniture looks good. I have had nothing but issues and hassle from this company. Starting with glue on the top of the drawers to the significant... See more

Company replied


Company details

  1. Fitted Furniture Supplier
  2. Bedroom Furniture Store
  3. Furniture Store

Written by the company

GlideRobes | High Quality Sliding Door Wardrobes | Up to 40% Off High Street Prices! We've been designing and manufacturing beautiful storage solutions since 2005. All our furniture is customised inside and out, making sure we maximise every inch of your space. We are dedicated to offering the very best in service and value to our customers. So whether you're looking for a fully fitted solution with a bespoke design or a supply only wardrobe at factory direct prices, you're in great hands with Gliderobes. Our website has an easy to use, state of the art online configurator where you can design and price your own wardrobe. You simply measure your room and answer the step by step questions – we do all the calculations for the number of doors required, external framework, interior... Relax with Gliderobes


Contact info

4.9

Excellent

TrustScore 5 out of 5

829 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

So good we came for another wardrobe

This was the wardrobe that we have purchased from Gliderobes. This time is was a hinged door cupboard to fit into an awkward alcove in our bedroom. The ordering process was really easy and Andy did a great job installing it.

July 10, 2025
Gliderobes  logo

Reply from Gliderobes

Thank you for choosing Gliderobes and thanks for the feedback too! We’re so pleased to hear you were satisfied with your experience. Enjoy your new wardrobe!

Rated 5 out of 5 stars

Excellent in every way

Excellent design process
No hard sell
Fabulous range and a good quality product
Quick manufacture and installation

July 10, 2025
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Reply from Gliderobes

Thanks for taking the time to share your feedback with us. It really does mean a lot when our customers share their experience with us.

Rated 5 out of 5 stars

From start to finish we had excellent…

From start to finish we had excellent service, delivery came as expected, all components arrived, installation was excellent.

July 10, 2025
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Reply from Gliderobes

Many thanks for posting a review - we're so pleased to hear that you are happy with everything which makes us very happy too, we are sure you will enjoy your purchase for many years to come.

Rated 5 out of 5 stars

Wardrobe

Excellent job and brilliant quality. I would highly recommend this company.

July 10, 2025
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Reply from Gliderobes

Thank you so much for your feedback it really does mean the world to us.

Rated 5 out of 5 stars

10/10, 5* Experience

We are absolutely thrilled with our new wardrobes. Cannot recommend this company highly enough. The finished product is of such a high quality, completely beyond our expectations. Even though we had a slight issue with the original doors delivered, the team at Gliderobes provided a replacement promptly and without any quibbles. 10/10, 5*!
Thank you

July 9, 2025
Unprompted review
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Reply from Gliderobes

Wow — thank you for such an amazing review!

We’re over the moon that you’re thrilled with your wardrobes and that they went beyond expectations! It’s great to hear our team handled the door swap smoothly — we always aim to make things right, fast and fuss-free.

10/10 and 5 stars… we couldn’t ask for better! Thanks again for trusting Gliderobes — enjoy your new space!

Rated 5 out of 5 stars

Great service

Great service
purpose built showroom
high quality and respectful fitter
Don't bother with Sliderobes, Gliderobes are cheaper and the product quality is just as good.

July 10, 2025
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Reply from Gliderobes

Thanks so much for the great review!
Glad you loved the service, showroom, and our top-quality fitter — we really appreciate the shoutout. You’re spot on: no need to go with the big names when Gliderobes gives you better quality for a better price.
Thanks again for choosing us!

Rated 5 out of 5 stars

Fitted sliding wardrobe

We visited the showroom on several occasions and with guidance from the team at Gliderobes came up with a design that we are pleased with.

Mark the fitter did an excellent job.

June 19, 2025
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Reply from Gliderobes

Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Gliderobes.

Rated 5 out of 5 stars

Great experience from start to finish.

Great experience from start to finish. The online design tool really helped to get an initial indication of the cost and play around with multiple options to suit our budget. We also visited the showroom where both Jacob and Mollie were really helpful, in particular being able to bring home samples helped visualise the look in our room. Our fitter Andy did a great job completing in one day, including being there from delivery and made the fitting a stress free experience. Great local company, with no pressure and a great end product which has transformed our room.

June 19, 2025
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Reply from Gliderobes

We understand the importance of every detail to make you your dream wardrobe a reality, so we're glad we got the right result for you. Thank you for leaving such a great review.

Rated 5 out of 5 stars

We love our new wardrobes and matching…

We love our new wardrobes and matching furniture. The whole process was so easy from start to finish even the bespoke seat we had to cover the stairs bulkhead! Hats of to all the team!

June 19, 2025
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Reply from Gliderobes

Thank you so much for your lovely review! We’re absolutely delighted to hear how much you love your new wardrobes and matching furniture. It’s great to know the whole process was smooth and easy for you – and we’re especially glad the bespoke seat worked out perfectly over the stairs bulkhead! Hats off right back to you for being such a pleasure to work with. We’ll be sure to pass your kind words on to the whole team! 😊

Rated 5 out of 5 stars

Very helpful throughout.

Very helpful throughout.
Kept well informed, delivered as arranged and fitter excellent.

June 19, 2025
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Reply from Gliderobes

Thank you for your kind feedback! We're so pleased to hear that you found the team helpful throughout and that everything went smoothly from communication to delivery. It's great to know our fitter made a great impression too! We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

exceptional service and quality

Not only are the products of an exceptional quality but the service and attention is second to non. prompt response to contact and efficiently dealt with from initial quote to final price, even the delivery ran like clockwork!

May 7, 2025
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Reply from Gliderobes

We pride ourselves on our great customer service so we’re really pleased to hear you was happy with both your wardrobe and the overall Gliderobes experience. Enjoy your wardrobe!

Rated 5 out of 5 stars

Excellent service from first contact…

Excellent service from first contact through design phase and final installation.

February 18, 2025
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Reply from Gliderobes

Great to hear! Thank you very much for leaving such a positive review, enjoy your new wardrobe!

Rated 5 out of 5 stars

Everything has been great

Everything from the original design consultation, delivery, fitting and quality has been great…. Really pleased.

May 20, 2025
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Reply from Gliderobes

Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Gliderobes.

Rated 5 out of 5 stars

5 Stars? How about 10 Stars

I don’t know about 5 Stars I would give them at least 10 Stars!! Everybody involved with my order couldn’t have been more professional. Did everything they could to bring me a fantastic wardrobe. Design, workmanship, delivery times, and fitting all met with perfection. Gliderobes a great British company doing exactly what they say they will do for you and great value for money as well.

May 20, 2025
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Reply from Gliderobes

Wow, we’re absolutely thrilled by your kind words! Thank you so much for taking the time to leave a review—it truly means a lot to us and is such a big help to our business.
All the best from everyone at Gliderobes.

Rated 2 out of 5 stars

Fitted Wardrobes or not?

Despite personally going to the sales office and discussing the options, I was misquoted what I would get for the voucher provided by the new home builder. The voucher itself really only covered the fitting of a very limited option and was eventually told the “deluxe option” misquoted to be within the voucher would cost an extra £300. I was then offered a discount for the deluxe because of their error.
Whilst the staff were polite and tried to be helpful the experience has proved to be quite frustrating and overly expensive. I want two additional fitted wardrobes but their prices only allowed me to obtain one. Also I cannot understand if they are meant to be “fitted wardrobes”, why fitting should be a an extra cost!

April 17, 2025
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Reply from Gliderobes

Thank you for taking the time to leave a review. We’re sorry to hear about your experience and understand the frustration.

As your wardrobes were supplied through your home builder’s voucher scheme, we’d kindly advise directing any concerns regarding the voucher value or what was included in the original offer back to the builder directly. While we aim to support all customers as best we can, the voucher terms, upgrade options, and pricing are set in agreement with the builder and not managed by us.

We’re pleased our team was able to assist you in our showroom and offer a discount on the upgrade, and we hope you’re happy with the final result. If you are looking to add more wardrobes in the future, we’d be happy to provide a direct quotation and discuss the options with you.

Rated 2 out of 5 stars

AVOID if you want perfect first time!

I am only giving this 2 stars because EVENTUALLY the furniture looks good. I have had nothing but issues and hassle from this company. Starting with glue on the top of the drawers to the significant scores on the aluminium door frames which were unbelievable. Gliderobes took the doors away to deliver the following day to rectify them, for one of the doors to still have scratches on the aluminium upon return. We have had parts missing and nothing but hassle. Carl the manager even said to us on personal delivery of yet another replacement item today, that those that work in the factory are young and wondered why we have complained and we are being too fussy! Too fussy?? Well excuse me if I am paying thousands of pounds for furniture that I want perfect! He also stated that when they fit the items so long as you can’t see it, it doesn’t matter that something is damaged! Considering what you are paying for the items this is unacceptable. I am so pleased I never got them to fit anything in my house knowing that they are getting away with providing anything but perfect! They have taken away a few damaged drawer handles which will be sold to the next poor customer hoping they don’t spot the scratches and scores on them! I wouldn’t recommend this company. Yes the furniture now assembled and finally perfect is great, but it has not been worth any of the hassle! Go elsewhere and spend your money!

Just to clarify the reason I placed 3 orders with you, was because I wanted all my furniture to match and there was no where else to go, our only option was to come back to you!

May 13, 2025
Unprompted review
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Reply from Gliderobes

Dear Lisa,

Thank you for your review. We’re genuinely sorry to hear that your experience with us didn’t meet your expectations. While we’re pleased you’re happy with the final result, we do regret that the process felt frustrating for you.

As a small company, we take great pride in delivering quality products and service, and we aim to resolve any issues quickly — which is why every concern you raised was addressed within 24 hours. While we acknowledge that some parts of your order didn’t arrive in perfect condition first time, we did everything we could to put things right as swiftly as possible.

We also note that you placed three separate orders with us. While we appreciate your continued business, it does leave us wondering — if your experience was so poor, why choose to return to us multiple times? We feel this demonstrates at least some level of trust in our products and service, even if the process didn’t fully meet your expectations.

We’re proud of the consistently high standards we maintain, reflected in the many 5-star reviews we receive, and it’s disappointing to know that we didn’t meet that standard for you.

Your feedback has been shared with our team, and we truly appreciate the opportunity to learn and improve.

Kind regards,
Gliderobes,

Rated 5 out of 5 stars

Excellent product and service.

Very happy with design service and fitting.

May 7, 2025
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Reply from Gliderobes

Thank you for taking the time and trouble to post your review. We really do appreciate it and we are sure you will enjoy your purchase for many years to come.

Rated 5 out of 5 stars

Superb

I am truly delighted with my new wardrobes from planning with Mollie, delivery by Billy and fitting by Alex cannot fault anything - thank you!

May 7, 2025
Gliderobes  logo

Reply from Gliderobes

Thank you for taking the time and trouble to post your review. We really do appreciate it and we are sure you will enjoy your purchase for many years to come.

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