Glisshop Reviews 

192
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, often finding items as described and in excellent condition, alongside very competitive pricing. Many people also highlight the efficient and timely delivery, with orders frequently arriving sooner than predicted and items well-packaged for transit. Conversely, a small portion of people felt dissatisfied with certain aspects of the delivery process. Specifically, some reviewers mentioned high shipping costs to the UK and occasional issues with tracking information or longer than anticipated transit times for their orders.

What people talk about most

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising timely and quick... See more

Product

Reviewers mention positive feedback about product quality and value, with many expressing satisfaction with... See more

Price

Consumers find price to be positive, with many reviewers noting good prices on items and that customs fees... See more

Order

Users describe ambiguous interactions with order, with some customers reporting a swift and easy purchase... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just taken delivery of a pair of skis and bindings. The price was better than the UK so I went for them. The site asked lots of questions about my height, weight boot sole length, ability, age for the... See more

Rated 5 out of 5 stars

Ordered a Arva Ski backpack .price was pretty good until you add in the shipping costs to the UK Then it all goes slightly sideways. that said the item was delivered reasonably quickly from Europe... See more

Rated 5 out of 5 stars

Great value skis and the delivery was less than a week. All costs covered by Glissop as well (no import taxes!). Would definitely recommend, and will be buying from these guys again.

Rated 5 out of 5 stars

Easy online ordering at great prices. Regular updates on progress of delivery. Good delivery service and well packaged items. Loved the ski boots, but needed to return the other pair, ordered for ch... See more


Company details

  1. Sporting Goods Store

Written by the company

Glisshop, founded in 1997 and Glisshop.com in 1999, is the e-commerce reference dedicated to winter sports and outdoor activities. Based in the heart of the Auvergne volcanoes, Glisshop accompanies mountain and outdoor enthusiasts throughout the year and across Europe. Our experts will guide you through our 15,000 products from over 300 brands so that you're equipped from head to toe, whatever the weather. Equipment, technical gear, clothing and accessories, live the Glisshop experience with us!


Contact info

4.2

Great

TrustScore 4 out of 5

192 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.2

All reviews

(192)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Read the small print

Like the product (la plagne 3D mountains) however pictures showed within a frame which wasn’t included.im sure there will be smallprint that says this but it could be made clearer to the consumer to avoid the mistake fir others. Given there was no frame thought it was expensive at £50 for picture and £20 postage.

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

Such a wonderful company to deal with

Such a wonderful company to deal with - website was easy to navigate and post sales was a dream - constant updates on my precious cargo - I never had to ask as they were one step ahead.
My skis arrived and I can't wait to christen them.

March 4, 2024
Unprompted review
Rated 5 out of 5 stars

snowboard

Purchase and shipping was as first class. Goods well packaged and as described.

March 7, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, clear, informed answers to my telephone queries about the Lange ski boots sealed the deal. Good price and efficient delivery.

February 28, 2024
Unprompted review
Rated 1 out of 5 stars

I still have not received my order and…

I still have not received my order and have had no correspondence relating to it. It is now arriving too late and I will have to return it - if it ever arrives. If you can’t get something here on time then please do not advertise in the UK.

March 2, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you!

Thank you so much. The skis arrived exactly when you said they would and my daughter was able to use them on our ski trip. So refreshing to use a company that send things out on time and stick to their delivery timescales.

February 15, 2024
Unprompted review

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