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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease and simplicity of the booking process, highlighting how straightforward it is to secure tickets. Many people appreciate the clear layout and relevant information provided, making the overall user experience pleasant and efficient. The service is frequently described as great, with consumers noting the quick and smooth purchase of their orders. However, some customers encountered issues with the website, such as error messages during booking attempts or difficulty retrieving QR codes. A few people also expressed dissatisfaction with unexpected booking and handling fees.

What people talk about most

User experience

Customers had positive experiences with the user experience. Many reviewers found the website and app easy to... See more

Booking process

Reviewers mention positive feedback about the booking process, consistently describing it as easy, simple,... See more

Website

Consumers find the website experience to be ambiguous. Many reviewers praise the website for being easy to... See more

Service

Clients share positive opinions on service, consistently describing it as easy to use, fast, and efficient.... See more

Order

People report positive experiences with the ordering process. Consumers found it easy to navigate, quick, and... See more

Based on these reviews

Rated 5 out of 5 stars

Found the tour very interesting the baths have been immaculately restored. Julie our guide was very friendly and informative and we had plenty of time to explore on our own afterwards. The onsite... See more

Company replied

Rated 5 out of 5 stars

Simples in every way ! My first time utilising this booking platform 😍🤘🤩 I like the simple font, layout & o my the relevant info about the gig timings, venue & location etc

Company replied

Rated 5 out of 5 stars

Purchasing was smooth and efficient. No booking fee. How wonderful. Makes a positive change to be ripped off by others. Thank you. I will look out for future opportunities to use.

Company replied

Rated 5 out of 5 stars

So much easier and transparent than the usual ticket provider. Way less stressful. I felt excited after I purchased the tickets, as I should! More venues should use.

Company replied


Company details

  1. Event Ticket Seller
  2. Event Management Company
  3. Event Technology Service
  4. Software Company

Written by the company

glistrr provides an event management platform for event organisers in the UK, Ireland and beyond. We sell event tickets and manage guestlist registrations.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

652 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy website to navigate

Straightforward purchase. Easy download of tickets for event.

March 12, 2026
Unprompted review
glistrr logo

Reply from glistrr

Hi Barbara,
Thank you for your review.

Straightforward to purchase and easy to download — we're glad to hear it! We hope you enjoy the event.

Rated 5 out of 5 stars

It’s so easy to use

It’s so easy to use

March 13, 2026
Unprompted review
glistrr logo

Reply from glistrr

Hi Donna,
Thank you for your review.

So glad to hear you found glistrr easy to use. Enjoy your event!

Rated 5 out of 5 stars

Easy managed.

Easy managed.

March 12, 2026
Unprompted review
glistrr logo

Reply from glistrr

Hi Natacha,
Thank you for your review.

Easy is exactly what we're going for! We hope you enjoy the event.

Rated 1 out of 5 stars

Saw the tickets on another site and…

Saw the tickets on another site and were less expensive on the other site. False and misleading that you're the only ticket seller for this event.

March 13, 2026
Unprompted review
glistrr logo

Reply from glistrr

Hi Colette,
Thank you for your review.

We're sorry to hear this caused frustration. Whether an event is listed exclusively on glistrr or across multiple platforms is a decision made by the event organiser. However, if tickets were available elsewhere, but advertised as exclusively available on glistrr, that's something we'd want to look into. Any representation about exclusivity on our website should accurately reflect the organiser's arrangements.

Please do reach out to our support team with the details and we'll investigate further.

Rated 5 out of 5 stars

Easy purchase

Process to buy was easy

March 12, 2026
Unprompted review
glistrr logo

Reply from glistrr

Hi Glenn,
Thank you for your review.

Great to hear the buying process was easy — that's exactly what we aim for. Enjoy your event!

Rated 5 out of 5 stars

Very smooth prompt purchase of concert…

Very smooth prompt purchase of concert tickets March 2026.

And was able to link to my bank app, instead of putting the long card number in.

March 12, 2026
Unprompted review
glistrr logo

Reply from glistrr

Hi Denise,
Thank you for your review.

Really glad to hear the purchase was smooth and prompt. The option to link your banking app makes checkout that bit quicker — no card details to type in! We hope you had a brilliant time at the concert.

Rated 5 out of 5 stars

Very convenient with no hassle

March 2, 2026
Unprompted review
glistrr logo

Reply from glistrr

Hi Tracey,
Thank you for your review.

Convenient and hassle-free — that's exactly what we're going for! We hope you enjoy the event.

Rated 5 out of 5 stars

Online tickets

Very easy. With option to add to wallet. 1 click and its there no searching emails on night.

March 3, 2026
Unprompted review
glistrr logo

Reply from glistrr

Hi Carol,
Thank you for your review.

Really glad to hear you found the process easy and that the wallet feature came in handy — having your tickets ready to go at the door makes such a difference. We hope you have a brilliant time at the event!

Rated 5 out of 5 stars

For a man thats not too knowledgeable…

For a man thats not too knowledgeable with the online rules and regulations I discovered that it was very simple and easy to follow.

February 27, 2026
Unprompted review
glistrr logo

Reply from glistrr

Hi Richard,
Thank you for your review.

We're really glad to hear that you found our platform simple and easy to follow. Making the ticket-buying process accessible to everyone is something we take seriously, so it's great to hear that came through. Enjoy the event!

Rated 5 out of 5 stars

Very simple ordering process from a…

Very simple ordering process from a trusted source

February 26, 2026
Unprompted review
glistrr logo

Reply from glistrr

Hi Gill,
Thank you for your review.

It's great to hear that you found the ordering process simple and that you feel confident purchasing through glistrr. We hope you have a fantastic time at the event!

Rated 5 out of 5 stars

Girls night out!…

A Very simple process booking my ticket .

February 27, 2026
Unprompted review
glistrr logo

Reply from glistrr

Hi Caroline,
Thank you for your review.

So glad to hear the booking process was simple — we hope you have a great night!

Rated 5 out of 5 stars

Quick

Quick. No issues

February 23, 2026
Unprompted review
glistrr logo

Reply from glistrr

Hi there,
Thank you for your review.

Quick and issue-free is just what we're aiming for. We hope you enjoy the event!

Rated 5 out of 5 stars

A really straightforward booking…

A really straightforward booking experience without the dubious add ons in price that are prevalent among many other ticket providers.

February 21, 2026
Unprompted review
glistrr logo

Reply from glistrr

Hi Colin,
Thank you for your review.

Really glad to hear that you had a straightforward experience and appreciated the transparent pricing — we believe customers should always know exactly what they're paying upfront, with no surprises at checkout. We hope you enjoy the event!

Rated 4 out of 5 stars

Must it was very easy to Book

Must it was very easy to Book
A tour of george best home
Look forward to it

February 18, 2026
Unprompted review
glistrr logo

Reply from glistrr

Hi Peter,
Thank you for your review.

Glad to hear the booking was easy. A tour of the George Best House sounds like a brilliant outing — we hope you enjoyed it!

Rated 5 out of 5 stars

Great efficient service

My sister couldn’t make it to the Everglades so I asked to change the tickets for the event in coleraine which they did. They were prompt in answering and dealt with the request efficiently . Great service I will definitely use them again.😁thank you

February 15, 2026
Unprompted review
glistrr logo

Reply from glistrr

Hi Grainne,
Thank you for your review.

We're really pleased to hear that our team were able to sort the ticket change for you quickly and efficiently — we'll make sure to pass your kind words along. We hope you enjoy the event and we look forward to helping you with your next booking!

Rated 5 out of 5 stars

Atmosphere was good

Atmosphere was good

February 7, 2026
Unprompted review
glistrr logo

Reply from glistrr

Hi Catherine,
Thank you for your review.

Sounds like a great event — glad the atmosphere delivered! We hope to help you with another booking soon.

Rated 5 out of 5 stars

Was very easy to book and pay

Was very easy to book and pay

February 4, 2026
Unprompted review
glistrr logo

Reply from glistrr

Hi Eleanor,
Thank you for your review.

We're pleased to hear that the booking and payment process was easy for you. We hope you enjoyed the event!

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