global-clean.co.uk Reviews 17

TrustScore 4 out of 5

4.0

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Company details

  1. House Cleaning Service
  2. Carpet Cleaning Service
  3. Cleaners
  4. Cleaning Service
  5. Window Cleaning Service

Written by the company

We specialize in providing professional end of tenancy cleaning services to landlords, estate agents, and private clients across the London area. Our experienced team ensures that every property is cleaned thoroughly and efficiently, helping clients meet tenancy agreement standards and prepare homes for new occupants. In addition to end of tenancy cleaning, we also offer expert carpet steam and shampoo cleaning services to remove deep-seated dirt, stains, and allergens—leaving carpets fresh, hygienic, and revitalized. Whether you're a landlord, tenant, or agent, we deliver reliable and detail-focused cleaning tailored to the demands of the London rental market.


Contact info

4.0

Great

TrustScore 4 out of 5

17 reviews

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1-star

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Rated 5 out of 5 stars

As a builder after clean is very…

As a builder after clean is very important for all my clients and i always use Global Clean Ltd.
This is hands down the best end of tenancy cleaning service I’ve used in London. The cleaners are friendly, professional, and paid great attention to detail.Highly Recomended.

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

Best end of tenancy cleaning in London.

Best end of tenancy cleaning in London.
I used this company for my end of tenancy cleaning in London and was blown away by the results. The team arrived on time, worked efficiently, and left the property spotless.Overall 5 stars.

May 16, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely harrassing customer service

Extremely harrassing customer service. I asked for quotes from a couple of companies for end of tenancy cleaning, this one got back to me via phone within minutes which I couldn’t answer as I was on a meeting and then they went on calling again and again. Left voice messages, sent me multiple whatsapp messages. I asked them to stop chasing me as I will make a decision and let the selected company know, but just kept on messaging.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

I recently hired Global Clean for a…

I recently hired Global Clean for a deep cleaning of my home, and they exceeded my expectations in every way.

The team arrived promptly and were incredibly professional and courteous throughout the process. They paid meticulous attention to detail, ensuring that even the most overlooked areas were spotless. My home has never looked this clean and fresh.
I highly recommend Global Clean to anyone in need of reliable and exceptional cleaning services. They truly went above and beyond, and I will definitely be using their services again in the future.

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

Hy am nisha

Hy am nisha, last week I used global cleaning agency services for cleaning my house and guys believe me this agency services too good so I will give advice to everyone for booking global cleaning agency services

June 1, 2024
Unprompted review
Rated 1 out of 5 stars

The manager was arrogant

The manager was arrogant. Called for EOT cleaning. The cleaning dropped the whole blindset from the top and chipped off the fridge door. When called the manager she was rude and arrogant

March 1, 2024
Unprompted review
Rated 1 out of 5 stars

Very unprofessional

Very unprofessional, cleaning was not good or thorough at all considering I paid for deep cleaning. No follow up was done as money was paid in advance. They gave me a lot stress and regret for choosing them. Advice is to avoid them at all costs

November 16, 2022
Unprompted review
global-clean.co.uk logo

Reply from global-clean.co.uk

Dear MS Saleem,

I hope this message finds you well. I recently came across your review, and I sincerely apologize for any confusion or inconvenience you may have experienced. However, I believe there might be a misunderstanding as I do not recall providing you with any cleaning services.

To ensure the accuracy of our records, could you please verify the details of the service, including the date and any specific information related to the transaction? I am committed to resolving this matter promptly and want to ensure that your concerns are addressed appropriately.

If there has been any mistake or if you inadvertently left the review on the wrong service provider's profile, I kindly request your assistance in rectifying the situation. If you could provide more context or clarification, I would greatly appreciate it.

Customer satisfaction is of utmost importance to me, and I want to make sure that every client receives the service they deserve. I value your feedback and would like to work together to resolve any issues you may have encountered.

Thank you for your understanding and cooperation.

Best regards,
Minal David
Global Clean ltd,
02034888658

Rated 5 out of 5 stars

Amazing Experience

The whole team was amazing. Minal was politely persistent in ensuring my EOT cleaning was professionally handled and Olu did an awesome job. He was very courteous and professional. He listened to me, managed my expectations and had everything right to get the job done. Thank you so much for a job well done.

August 27, 2022
Unprompted review
global-clean.co.uk logo

Reply from global-clean.co.uk

Hi,

Thankyou so much for your feedback!

Regards,
Minal
Global clean ltd
02034888658

Rated 1 out of 5 stars

Unprofessional unreliable liars - avoid this company

Would give 0 stars if possible.

For a company that talks a lot about being professional, sadly they do not act it. 30 minutes after the job was booked for, they told me the cleaner was 20 minutes away - no apology or even acknowledgement that this was significantly late - and actually it ended up being even later than that, with the cleaner starting the job around an hour and a half late. As it was an end of tenancy clean, this really added to the stress on moving day, but there has been no acknowledgement or apology. The cleaner herself did a good job, when she eventually arrived, but the communication and customer service from the company is not good at all.

The reply below is completely untrue - the cleaner was 90 mins late not 30, it was warm summer weather not rainy, and it was a Friday not a weekend - so this further proves the unprofessional attitude of this unreliable company.

Minal - you are making a bad situation worse by lying repeatedly. I always said the cleaner was 90 mins late: 30 mins after the job was booked to start i was told she was 20 mins away (so would’ve been 50 mins late) but she actually ended up being even later, around an hour and a half, which is 90 mins. No wonder your company communication is this bad if you don’t even bother to read things. The ‘discount’ you mention offering was a higher price than I was originally quoted on Rezigo when booking the job, and the ‘apology’ was insincere after several messages where you repeatedly lied about what happened. I hope my review stops other people having a terrible experience with your company like I did.

July 30, 2022
Unprompted review
global-clean.co.uk logo

Reply from global-clean.co.uk

Hi

Thankyou so much for your feedback, we can see overall you are happy with the clean but my team was 30 minutes late due to rain on that day, it was weekend as well no one was available at office for assistance ,we really apologies, we will try to make our services better for future!

Hi lindsy

You have mentioned above 30 minutes so how you can change in a very next sentence 90 minutes, Yes we apologies even we sent you email with apology you can check your inbox we have evidence of email even we give you discount for being late you booked us via rezeigo.
very next day after cleaning we tried to call you for apology but you hang up our call after that we sent you email.




Regards,
Minal
Global Clean ltd
02034888658

Rated 1 out of 5 stars

BEWARE: DONT USE THIS COMPANY!

Paid in full before job. Cleaner was 30 minutes late and apparently 5 minutes away. Then I get told they’re sick and can’t come. I was promised a full refund within 10 days. It’s been 21 days and they are ignoring my messages and phone calls. They won’t call me back or get back in touch.

March 20, 2022
Unprompted review
Rated 1 out of 5 stars

Awful, a shame!!!

Never seen a such bad company. The reviews on their website are fake. I booked them for a professional cleaning as they insisted for me to cancel my cleaning with another company to book with them. The cleaners came WITHOUT ANY PRODUCTS and left my flat very dirty!!!!!! They promised they would clean the whole house and I trusted them. They didn’t clean anything and refused to refund my money.
DO NOT USE THIS AGENCY.

January 9, 2022
Unprompted review

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