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Company details

  1. Cryptocurrency Service

Written by the company

A Powerful Trading Platform Built by Modern Standards


Contact info

You should know

2.2

Poor

TrustScore 2 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

They are Rip-Offs do not fall for them. it took extra efforts and almost two months of disputes to get all money out

It was a really horrible experience, I can't encourage anyone to deposit with them, they took me through vicious cycle when i asked for withdrawal, submitted my ID and other documentation required but they never accepted i don't know why but i was able to figure something was off, i came on here and saw the reviews, i had to keep finding a way to get all my 11,750 back as i was sure they were not going to pay the profits because they are complete sharks as they went mute and stopped responding to me.

For months, they didn't pay out, didn't respond to my mails, I notified fca but the shocking news is they is not regulated here and not regulated anywhere, it's hard to call them to order, I sent mails for over two weeks telling them to close account, keep the profits and refund all my money but no response too, I had to keep searching till i saw about Rlbstonfniance and their intervention for others in similar predicament, submitted my case and they issued fierce disputes against Globalbase after evaluating my case. It took four weeks of dispute before Globalbase responded, then they slowed down the proceeding but eventually refunded the 11,750.

I hope others with similar experiences get their money back too and anyone trying to invest with Globalbase learns from the multitude of genuine reviews here. I won't encourage anyone to do anything with them. Don't let them ruin you, they almost ruined mine.

April 26, 2023
Unprompted review
Rated 1 out of 5 stars

No response yet

After giving my review, they came here to say they will respond to me, till today they have not done anything, rather, the money in my account wallet, they take $99 out of it every month. I have requested a callback but none of them call me.

I have $677.14 left in my account balance, Trust pilot, please advise them to pay me the rest money in the account balance.

April 3, 2023
Unprompted review
Rated 1 out of 5 stars

Isnt it just amazing how Global base…

Isnt it just amazing how Global base only comments on those suckers that comment on how good their platform is. This is because these people have not yet tried to withdraw their funds.. I deposited the initial $250 and put it through the normal hoops to see if it was legit back in May. Initially with Max Jevones. It all seemed to work ok but found Max very hard to understand. In steps Veronica Johnson who is what I classify as a FIGJAM. Very arrogant but in all fairness she turned my $13k Aud in to 36k USD by October. Due to her aggressive approach and lack of Transparency I asked her to hand me on to another Account Manager. She handed me back to Max. I asked Max a very simple question: Do I need your permission to withdraw funds. He could not answer me and so I said I wanted to close my account and withdraw all my money, to which he then handed me over to a smiling assassin called Kevin Goldman. As I am not completely Trade savvy this man got me to Trade every cent I had on a hunch and I lost the lot in minutes. 50k Aud gone in a flash. These guys are worst then Banks. At least you dont have to have the banks approval and be told all the reasons under the sun why you cannot withdraw your funds. Think about it folks. This Company is not a Bank and their Website which you log in to is in their control. It reflects Balance and Equity but believe me you are not in control. As long as your money stays in their account they must be using it. Why else is there such a problem to withdraw it. Im totally disgusted with the way this Company allows there people to have a free rein and do what they want. If I lost 50k with my Company Im sacked on the spot. Instead big hearted Kev tells me I can call him all the names under the sun because he stuffed up. Put it to the test people and see what happens. Would love to hear from someone who has not had a problem withdrawing from this Company.

December 11, 2021
Unprompted review
Globalbase logo

Reply from Globalbase

Dear Tony Clarke,

We are very sorry that you have had an unpleasant experience.
We would like to resolve your issue. It is important to note that our Terms and Conditions specify that, as the only one who can make decisions on your account, you alone are responsible for all trading activity on your account. All information that we send you is for advertising purposes only and not advice. Please note withdrawal processing or cancelation is subject to compliance with our Terms and Conditions. You can read our Terms and Conditions in regards to withdrawing.
Furthermore, we have been trying to contact and assist you with your account, but we were not able to reach you. Please provide us with valid contact details and we will be happy to address your concerns at a convenient time for you. If you have any other questions, please contact our support team.

Kind regards.

Rated 4 out of 5 stars

The Globalbase trading platform is one

The Globalbase trading platform is one of the best and most powerful trading software out there. It takes your trades to another new level to take full control over and take advantage of the volatile market with their instant execution trades.

September 16, 2021
Unprompted review
Rated 5 out of 5 stars

I like their website and their active

I like their website and their active customer support that got me from the very beginning helping me opening my trading account, making my first deposit, and overall it was a great experience being with Globalbase. Totally recommend trading with them.

September 15, 2021
Unprompted review
Rated 1 out of 5 stars

Globalbase.io is a SCUM, stay away from them!

Update on 28/11/2021

Tried to withdrawal my money in Globalbase's account and got decllined for 4 times. No reasons, nothing to confirm, just refused your withdrawal requests. There is no terms in their T&C stating I can not withdrawal MY MONEY, but they just don't approve your requests. This is also the doggy part with this website, which they need to approve YOUR MONEY to withdrawal back to yourself, think about it!!!

During my communications with their account managers, I was told there are many British people are answering their calls and using them as an agent to treat Cryptocurrencies, so I hope people can read this review before answering their calls or tranfering your hard earned money to those criminals, YOU WILL LOSS THEM ALL with Globalbase.io, DO NOT use them!!!
Update on 19/07/2021

Also to put out some details of those scumers and hope people can see them, avoid in contact with those people.

Max Jevones - Senior account manager

Email: MaxJ at globalbaseservice.com (email addresses are not allowed in the review, so hope you can understand)

Ramon Stevens - Senior account manager

Email: Ramon.s at globalbaseservice.com (email addresses are not allowed in the review, so hope you can understand)

You MUST not sending money to them, otherwise you will NEVER get them back.

Be alerted!!!
.............................................................................

I want to share my experience with Globalbase.io after two months dealing with them.

My experience was awful by dealing with those criminals. They set up traps to get your money out of you and make them lost from your trading account. When you realised their cheating activities, and trying to withdrawal your money back, then that was impossible. As they would need to approve your withdrawal and this will never happened. You can understand here, it is your money which in your account but why Globalbase needs to approve withdrawals.

Everything they said is a lie, do not trust them. I hope some people could see this review before they answering Globalbase's call, and don't follow my steps.

You will never get your money back from Globalbase.io, as they have millions ways to cheat you and all your time would spending on chasing them to get the money back which will never happened.

This is a well organised criminal group and set up their office in a foreign country, only targetting to English speaking country's people.

Stay away from them!!!

July 2, 2021
Globalbase logo

Reply from Globalbase

Dear Dawei Zhang ,
We apologize for the inconvenience caused. Please note withdrawal processing or cancelation is subject to compliance with our Terms and Conditions. You can read our Terms and Conditions in regards to withdrawing .
We can see that this is an upsetting situation. We will be happy to address your concerns at a convenient time for you.
Please contact our support team: support@globalbase.io

Rated 1 out of 5 stars

Rip off

Update (see previous review headed 'Liars'). So I have requested to withdraw my money, I uploaded my ID and recent utility bill, but it was still rejected.
I have emailed customer support twice, nothing, tried the automated web chat and they have no phone number. The only reply I have had is to my previous review on Trustpilot!!!

Using this company only opens you up to scams and spam, nothing else. I have come to the point where i might just have to write the money off and admit to myself that I have been ripped off.

May 28, 2021
Unprompted review
Globalbase logo

Reply from Globalbase

Dear kendall,
We apologize for the inconvenience caused. Please note withdrawal processing or cancelation is subject to compliance with our Terms and Conditions. You can read our Terms and Conditions in regards to withdrawing.
Please make sure the contact details in your account are valid, so we can reach you with further details. If you have any further questions, please contact our support team.

Rated 1 out of 5 stars

COVID patient suffering harassment from Globalbase

Hi there, I made the huge mistake to register my details with Globalbase and now the phone calls are non-stop the whole day with the same bla,bla,bla it’s a tremendous harassment and I’m just trying to recover from Covid but it seems impossible with this phone calls! Can Globalbase base please remove my name Benjamin Sanchez from their data before they kill me with this sort of harassment? I can’t take it anymore!
Kind regards
B Sanchez

April 27, 2021
Unprompted review
Globalbase logo

Reply from Globalbase

Dear Benjamin Sanchez,
We are sorry for the negative experience you have had. Globalbase would like to inform, that we have not contacted you since 25/04/2021. We are kindly reminding you to keep all personal contact details private, as Globalbase cannot take responsibility for any third-party activity.

Our records confirm you have not been contacted by a Globalbase representative since submitting your request. Therefore we are kindly asking you to remove your review, as it is untrue.

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