Global elegance moving and Logistics  Reviews 

Jessie is amazing in simplifying the process she made sure everything was convenient I feel like no matter when u called she was always available to assist me round the clock ⏰ service all my things where very well handled as far as the movers all items in tact very professional service the movers were very energetic and fun and nice I was amazed at how detailed they where in placing everything exactly where I need it making it easy to unpack they even had a lot of additional tools when loading to make sure my things were very well protected during the move I feel like they went above and beyond when it comes to service

Decent company. I will use them again. The price wasn’t bad. And they took 10 days to deliver my stuff from CA to Jersey. Customer service are great. That was my main thing.

Good company. Smooth process. I will use them again.

We hired Global Elegance to move my son’s belongings from Colorado to Mississippi. We spoke with the sales person who assured us we were booking with plenty of time and our items would arrive by Aug 15th. We scheduled the pick up for August 11th. They did not make it and rescheduled to August 12th. They did pick up our furniture that day with assurances that it would make it by August 15th. Apex was the subcontracted company. The owner of the company pressured me to pay by Venmo rather than credit card. He said if I paid by credit card they would hold my furniture for 21 days but Venmo would get it there in time.
After my furniture was on his truck he pressured me to give him a good review on BBB. he said he had to take a picture of the review before he left. He then assured me it be there in time. And we would get a call 24 in advance to schedule the delivery time

On the 14th we called for an update. We were told that our stuff was on the truck and would be leaving Colorado on the 17th and should arrive on the 19th. We were very upset and demanded to know why it wasn’t being delivered as promised. We were hung up on.
We called Global Elegance as that is who we hired and we were told they would follow up. That is when we were told no matter what the sales person or Apex said they had 21 days to get it
Apex would not respond to texts or calls so we began to only talk to Global Elegance. In Aug 19th we were told 4 to 8 more days. My husband and I each called multiple times. (Attached pictures are just my calls). From the 19th to the 26th we were told everything was on schedule.

Then on the 26th we were assured the delivery would be by the end of the week. Most likely Saturday but maybe Sunday. On Friday we couldn’t get an answer other than it would be there by the end of the week. On Saturday we were told it would be there on Sunday and they were working on the time. After calling over and over I was given the number of the Apex driver. He told me it was still in Colorado and would be in Mississippi next week. I got very upset and started to record the call. He got angry and hung up on me. He did call back and said he never told me he could have the furniture to us by the 15th and I was a liar and had no idea what I was talking about. Then he said his truck broke down in Kansas and it wasn’t in Colorado. I demanded proof of where the truck was and that it was broken down. He is back to not answering my calls or texts. (I do have this conversation recorded). Global elegance said our furniture will be back in transit on Monday August 31st but they won’t give us more information than that.
We have filed a police report.

Do NOT use this company. We agreed on a price for my interstate move and signed a contract. The day before the move, they raised the price. We only had 2 days ro move, so was forced to pay higher price. Then they cancelled for the next day and came 4 hours late on the last day we had to get out of the house we sold. We paid them to box our belongings and wrap furniture in moving blankets. They showed up with neither blankets nor boxes. The used laborers with no experience instead of movers. Once everything was loaded onto truck they told us they would not take our golf cart as contracted to do so. We had to leave it behind with friends. When they finally delivered our possessions, we had to pay them $6000. cash before they would give us our possessions back. When we finally got our possession, most were damaged or totally destroyed. They refused to refund our money for packing boxes and wrapping our furniture in blankets, which they did not do. We estimate $20,000 in damage to our possessions and.their insurance is a joke. Our $1700 TV they destroyed is reimbursable at only $24.00 because they pay based on weight, not value. Our destroyed couch and bed refunds are equally bad. DO NOT USE THIS COMPANY!!!!

Global Elegance Moving provided a fairly reliable service. The movers were courteous and efficient in their pick-up. There were some minor coordination problems that occurred but nothing too serious. I've received my items without any trouble, so I'm pleased with the service.

Absolutely horrible company. Do not use them. They tried to bring me in with a low offer and then sent over a truck that didn’t have enough space and then up charge me $13,000. The rep I dealt with, Robert, should be fired. They are slimy and shady and they will not give me a refund because they said I canceled my service after the Mover showed up. Yes, because there wasn’t enough space on the truck for my items to be moved. Do not use them, they will scam you and take your money and not even provide the service.

Great service from the beginning to the end. I found them through consumer. Anthony was my sales person, and he was very transparent with me. Price was fair. And I’m happy with service.