Global Entry Spotter Reviews 187

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the service as excellent, making the booking process much easier and stress-free. Many people appreciate the quick response times, with appointments often secured within a day or a few days of signing up. Reviewers found the user experience to be smooth and efficient, with the service providing numerous options and timely notifications for available slots. However, some customers also noted that certain locations, like Charlotte Douglas International, have very limited appointments, making it difficult to secure a slot without the service. A few other people also felt that they might not have needed the service if they lived in an area with more openings.

What people talk about most

Booking process

People report positive experiences with the booking process, finding the service easy to use and efficient... See more

Service

Clients share positive opinions on service, with many reviewers finding it easy to use and highly... See more

User experience

Users describe positive interactions with the user experience, finding it easy to use and effective for... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the fast and accurate... See more

Location

Reviewers mention ambiguous feedback about location, with some finding it beneficial for areas with limited... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After trying for six weeks to get a Global Entry Interview at Charlotte Douglas International and never seeing a single appointment available, I signed up for Global Entry Spotter. Within 48 hours I h... See more

Rated 5 out of 5 stars

Their tips on getting the appointment definitely helped. Clicking on the texts promptly, without delay, makes a difference. Also, actually logging into your account immediately to grab the appt gets... See more

Company replied

Rated 5 out of 5 stars

I wasn’t sure about this service but my local airport is one of the impossible-to-get locations and I’d been checking 10-20 times a day for weeks with no luck, so I figured I might as well try it. I h... See more

Rated 5 out of 5 stars

We were frustrated trying to find an appointment on our own and then only got one four months later but through this service we were able to get an appointment within a short time and able to get our... See more

Company replied


Company details

  1. Information Service
  2. Travel Agency
  3. Travel Aggregator

Written by the company

Global Entry Spotter sends texts to travelers when a new Global Entry interview appointment is available, which cuts their wait time from months to days.


Contact info

4.8

Excellent

TrustScore 5 out of 5

187 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

These guys rock

These guys rock. Offered helpful advice, including information on their past experience with the locations in which I was interested. The alerts helped us get the appointments my wife and I needed and had been unable to get during months of trying. Global Entry Spotter provides the information CBP could and should provide but doesn’t. Terrific service. Thanks.

December 1, 2024
Global Entry Spotter logo

Reply from Global Entry Spotter

Thank you so much for the review! Have fun on your travels!

Rated 5 out of 5 stars

My experience was good

My experience was good, everything was well organized to the point.

October 7, 2024
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Reply from Global Entry Spotter

Thank you so much for the review! Safe travels!

Rated 5 out of 5 stars

Speed is key.

Speed accessing your Trusted Traveler is key. It took me quite a few attempts to get first in line for the interview date, but it was worth it. My interview is booked. :-) I don't know how I could have done this without Global Entry Spotter.

November 4, 2024
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Reply from Global Entry Spotter

Thank you for the review!! Safe travels!

Rated 5 out of 5 stars

Global Entry Spotter is the best!!

I couldn’t be happier with Global Entry Spotter! I originally thought I’d have to drive all the way to Fort Pierce in December, just a week before my trip, to complete my Global Entry interview. But thanks to this tool, I was able to quickly snag an appointment at my local airport and get approved much sooner than expected! Global Entry Spotter made the process incredibly easy, saving me time, stress, and a long drive. Highly recommended for anyone trying to get their Global Entry interview scheduled sooner!

November 4, 2024
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Reply from Global Entry Spotter

Thank you for the review! So glad you got an appointment. Safe travels!

Rated 5 out of 5 stars

Awesome!

Best travel money spent! Who would have ever thought there were so many appointments that become available each day.

November 3, 2024
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Reply from Global Entry Spotter

Thank you for the review! Safe travels!

Rated 1 out of 5 stars

Extremely difficult to understand for normal people

Most difficult form have ever tried to fill out. hours of work and finally come to the end with everything filled out and approved and cannot go forward to finish. No reason why. Again, 3 times went over the application and cannot contine.

November 3, 2024
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Reply from Global Entry Spotter

Hey there! Were you looking to review the actual Global Entry program? Our form on Global Entry Spotter takes 30 seconds to fill out :) Let us know how we can help! We're not actually affiliated with the Global Entry program in an official capacity, but we're here to help.

Rated 5 out of 5 stars

Once I signed up I got multiple options…

Once I signed up I got multiple options for an appointment every day. I was able get an appointment within 10 days of signing up .

November 2, 2024
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Reply from Global Entry Spotter

Thank you so much for the review! Safe travels!

Rated 2 out of 5 stars

Not very helpful

Not very helpful. It takes you to the convoluted login process within TSA's site, and by the time you go through all those gyrations, the appointment has already been taken.

October 7, 2024
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Reply from Global Entry Spotter

Thank you for the feedback! Even with our alerts, it can sometimes be challenging to book an appointment at certain locations. We offer full refunds for any reason whatsoever, so please feel free to request one and we'll issue it!

Rated 5 out of 5 stars

Straightforward help.

Straightforward help once I signed up. Timely information that helped me get the appointment time I needed.

October 9, 2024
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Reply from Global Entry Spotter

Thank you for the great review! Safe travels!

Rated 5 out of 5 stars

Excellent

Excellent, service. Highly recommend. 🙏🏾😆

October 8, 2024
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Reply from Global Entry Spotter

Thank you!! Hope you enjoy your travels!

Rated 5 out of 5 stars

Super helpful

Super helpful! Customer service is amazing, even with a mistake I made 😆

October 7, 2024
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Reply from Global Entry Spotter

Thank you for the review! We try to be as helpful as possible :) Safe travels!!

Rated 5 out of 5 stars

Quick and easy service

Quick and easy service. No waiting or long lines, everything via and even work on Sunday! I didn't loose any work day.

October 6, 2024
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Reply from Global Entry Spotter

So glad we were able to help you get that interview! Thank you for the review. Safe travels!

Rated 5 out of 5 stars

I cannot recommend this service enough

We were trying to book two interviews for a flight that was not scheduled for five months with no luck at our destination airport. It was taking hours to go through days and days without appointments. Once I signed on for Global Entry Spotter I received immediate notifications of available appointments. I kept monitoring the alerts until I was able to identify and schedule two appointments for my husband and me 15 minutes apart on the same day. It only took about a week. I also had not realized that weekend appointments were available.

I truly appreciated the function that showed the chances of getting appointments at different sites. That helped me triage the locations I wanted to track. I looked at other services-- this one was for an unlimited amount of time.
I appreciated the money back guarantee although I will not be using it as we are completely satisfied with the service.
One hint-- appointments do go fast, so if you can keep a browser open with a link to the globalentry.gov website you can act quickly to secure your appointment.

September 12, 2024
Unprompted review
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Reply from Global Entry Spotter

Thank you so much for this thorough review!! We love helping people like you solve this problem. No one should have to wait months for a Global Entry appointment. Enjoy your international travels!!

Rated 5 out of 5 stars

Works flawlessly!

This is a simple ask, and they deliver. It just works flawlessly. It is a hugh time saver. Thank you!!!

September 5, 2024
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Reply from Global Entry Spotter

Thank you for the great review!! Enjoy your travels!

Rated 5 out of 5 stars

Worth It

Let me start by saying appointments open up the first Monday of the month at 9am and that’s the best time to try to get one. However, if you miss that window and live in one of the more difficult cities (Charlotte, Nashville, Tampa) this app is clutch. You have to be quick on the draw when you get that text because they disappear fast, but if you want it bad enough, you’ll get it. I highly recommend.

September 5, 2024
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Reply from Global Entry Spotter

Thanks for the review! And you're right, we've actually helped quite a few people from Charlotte, Nashville, and Tampa. Enjoy your travels!!

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