Global Payments UK Reviews 4,389

Dealing with Cole today was a pleasure the service was quick and precise.

Very Professional service received & goal was achieved.
Assisted by Tom Baines through the process.

customer experience was good

Super easy to deal with

Really easy to renew, great pricing

The adviser sorted out our new contract straight away and has advised on the setting we need to change on our terminals

I have been dealing with Azizi Arthur for a number of years now and he is always extremely helpful, polite and proficient. He always responds to emails quickly and he is a huge factor in why we stay with Global Payments.

Charlie Sweeney has assisted in setting up 3 accounts and is always first class, ongoing customer service is always efficient when required..

Very good team at global payments look after existing customers with the best rates for processing card payments

Thank you so much Mo Miah. I was struggling to get sorted with my new card reader and with a show coming up I was getting frustrated and had given up on using it. Mo noticed that I hadn’t got it up and running yet since he was my account manager & despite me being busy with other stuff, he was patient & talked me through the issues I was having with updates etc. The card reader eventually worked and I’m all set for the show. I feel more relaxed that I have it sorted now. Really appreciate all your help Mo! Thank you. Great customer experience!

Charlie is a star and made the on-boarding process effortless.
I was about to close with another company but then along comes Charlie with a sweet deal I couldn't refuse.
Outstanding service, thanks Charlie !

Azizi has been outstanding. I recently changed my business name and had ongoing issues with my payment machines, and Azizi stepped in immediately to resolve everything with impressive speed and efficiency. Azizi coordinated the replacement terminals, kept me updated throughout, and turned a stressful situation into a smooth process. Always bright, cheerful and professional, Azizi is a real credit to Global Payments. I’m genuinely grateful for the support.

I dealt with Cole Longland, he was brilliant. Always answered my emails promptly and was very knowledgeable. Would definitely recommend

website does not load, so call them (a multimillion £ multinational B2B company) Our offices are open mon-friday 0900-1800.
So lets just assume on that basis that all business operate only in those hours and not on weekends. Genuinely sick of these very profitable companies running with zero carbon life forms so when you actually do need to speak to someone, its a jump through hoops game.

Charlie at Global Payment was super friendly and easy to talk to. Really took the time to walk me through everything about the terminal and made sure I understood how it all works. No rush, no pressure — just genuinely helpful support.
Honestly, couldn’t ask for better. Definitely recommend!

Our query was answered quickly and informatively. Aftercare excellent and nothing was too much bother.
Thank you Charlie Sweeney

Robbie was just perfect.... so helpful and knowledgeable.... pleasure to speak to and answered all my questions and also fed back a couple of system tweak requests to the back-office team..... All the best Robbie. Phil

Charlie made everything easy, from setting up and verifying us as customers, to making sure our readers were connected and updated!
The process was easy and the online portal offers much more than we realised and although not specific to our current needs we as a club may look towards these benefits in the future.

The organisation is clearly prioritising customer care and support. I'm a micro business who has struggled to get set up with POS elsewhere - Global Pay, represented by Rosie Murray, was superb. Gently persistent, helpful, kind, expert and intelligent support; underpinned by a very good product offer - a fair fee (lowest on the market) and a simple card reader at low cost supported by both an intuitive mobile app AND a smart desktop platform which I will use as pay-as-you-go. I couldn't ask for more - I'm really satisfied with the product /concept and grateful for such professionalism and expertise from Rosie and Hiral Bhutiya in sales support. Thank you - you are lucky to have such super staff - value them Global!