Very smooth process! Bami was my point of contact and he kept me informed of my passport process, ETC documents and visa throughout. He was quick, communicated very well and was very professional. I... See more
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Your Tech-Powered One-Stop Travel Concierge for the African Diaspora Simplifying immigration, consular, and travel solutions with smart technology for African nationals and the global community Welcome to GPS Limited! We’re a London-based travel tech company on a mission to make your travel and immigration processes as smooth as possible. If you are part of the African diaspora living in the UK, EU, or US, especially from Nigeria or Ghana, we understand the challenges you face with complicated embassy and consular paperwork. That’s where we come in—using clever technology and expert know-how to take the stress out of your travel plans. Whether it’s renewing your passport, applying for a visa, or enrolling in Nigeria’s National Identity Number (NIN) system, we’re your friendly digital concierge, here to guide you every step of the way with real-time updates and personalised help—all accessible from your phone or laptop anytime, anywhere. Our Core Services Passport Services: Need a new passport or replacing an old one? We handle everything for Nigerian, Ghanaian, and UK citizens—from first-time applications and renewals to lost or damaged passports and even changes to your personal details. Just upload your documents securely on our easy-to-use online portal and watch your application move forward without the hassle. Visa Application Assistance: Applying for a visa can be confusing and time-consuming. We’re here to simplify it. We help with visas for countries like the UK, USA, Canada, Australia, Schengen nations, Turkey, New Zealand, Ireland, Nigeria, Ghana, and Morocco. Whether it’s a business trip, holiday, work permit, journalist visa, or visitor visa—you name it, we’ve got you covered. Our smart AI platform gives you step-by-step guidance and updates on your application status so you’re never left wondering what’s next. Emergency Travel Certificates (ETC): Need to travel urgently but don’t have a valid passport? No worries! We’ll fast-track your Emergency Travel Certificate for one-way trips to Nigeria or Ghana so you can get where you need to go—quickly and smoothly. NIN Enrolment Services: As an official NIMC-approved enrolment centre in the UK, we help Nigerians abroad get their National Identity Number (NIN), a must-have for banking and government services back home. Our digital booking system makes it super simple to schedule your appointment and submit your documents without leaving your home. More Than Just Paperwork—Celebrate African Culture with Us At GPS, we’re passionate about more than just visas and passports. We celebrate African heritage and bring it to life through unforgettable events, warm hospitality, and amazing tours. Event Services: Want to host a lively celebration infused with authentic African music, dance, and style? From cultural festivals to weddings and corporate events—we plan every detail so you can enjoy the moment. Hospitality Services: Experience true African warmth with unique accommodations that feel like home, catering that delights with real Ghanaian and Nigerian flavours, plus personalised guest care that makes you feel special. Tourism Services: Ready for an adventure? Explore historic sites like Cape Coast Castle or Osun-Osogbo Grove, go wild at Yankari Game Reserve or Kakum National Park, or join vibrant local festivals such as Chale Wote Street Art Festival and Calabar Carnival. Each tour is custom-designed to inspire and educate. Why Choose GPS Limited? • Convenience: All your travel and document needs sorted in one place—no running around! • Security: We guard your personal data like treasure with top-level encryption. • Expertise: Years of experience combined with smart tech means you get spot-on advice and fast results. • Professionalism: Friendly team ready to help with respect and care—every single time. • Accessibility: Track your applications anytime through our web or mobile platform—travel support at your fingertips! Transparent Pricing & What’s Included Our fees cover everything you need per traveller or application (excluding official consular fees), including: • Filling out forms • Booking appointments • Event, Flight and Hotel reservation or booking • Processing payments • Reviewing documents Consular fees may change without notice—just a heads up! Get in Touch 📞 Call or WhatsApp us anytime at 0792 6531 995 🌐 Visit www.globalplugservices.com Follow us on social media for updates and tips: Instagram | TikTok | Facebook | LinkedIn | Twitter (X) all @globalplugservices We proudly support The Nerve of My Multiple Sclerosis Charity—check out our Instagram for stories.
Highland House, SW19 1NE, Wimbledon, United Kingdom
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Service was impeccable. Arhash was kind, professional and delivered on everything he said. I got my new Nigerian passport from them and the process was quick and straightforward. I would highly recommend their services. Excellent.
If you want a high quality of service, their professionalism is highly valued. I was referred to them through someone who has dealt with them to help me getting a Nigerian passport after doing NIN through them. Infact i had my Nigerian passport less than 24 hours of doing the biometrics. They will keep you posted on every steps and the transparency in every aspects. Thanks to the CEO and Akash who was so helpful whenever I requested for any information.
Excellent on all front, trustworthy company and they go above and beyond for their clients. Received my passport in just 2 weeks and didn't have to leave my house. I certainly recommend GPs. Great job guys 👍
Global Plug Services is top-notch! The booking process was smooth, the service was punctual, and the team was professional and courteous. Everything was handled efficiently, and they exceeded my expectations. Highly recommend!
Very professional with clear terms of service. Provides necessary updates promptly. Delivered great services with turnaround even less than what was promised
I urgently needed to renew my passport, but the new NIS App was giving me attitude. With my deadline approaching, I started to feel panicky. I reached out to GPS and received service that exceeded my expectations from a Nigerian company. My passport was renewed and delivered within just 7 days, which made me incredibly excited. Thank you, GPS!
WOW, these guys are so reliable. I reached out to them for an Emergency travel certificate and they were so prompt in dealing with it. I got it within a day! Thank you so much Mr. B and team for assisting us with the ETC. We will definitely refer more people to you.
I stumbled upon Global Plug Services online during a moment of sheer desperation—I needed a passport urgently, and returning to Nigeria simply wasn’t an option. At first, I was filled with doubt and anxiety, questioning whether this could all be a scam. But to my immense relief, Akash, Bali, and their dedicated team came through for me in ways I hadn’t imagined possible. They miraculously managed to renew my passport remotely in 2 weeks, a feat that felt almost impossible since the Nigerian embassy here doesn't handle passports.
Throughout the process, they reassured me with daily updates, working tirelessly to expedite everything so I could get my passport as soon as possible. Every single cent was absolutely worth it. I am beyond grateful and thrilled with the outcome. Their service was nothing short of amazing, and I'll be singing their praises to everyone I know.

Reply from Global Plug Services
As a returning customer, I can’t say enough good things about GPS; they truly go above and beyond to deliver seamless, efficient, and flawless service. My second experience with them was even better than the first, which I didn’t think was possible! Akhash and Bami were absolutely fantastic, taking the time to walk me through every step and making sure all the details were perfect before submitting my application. What really blew me away was how quickly everything was handled, I had two NINs processed and two brand-new passports delivered in just a month! It’s rare to find a service this reliable and professional, and I’m so grateful for their dedication. I’d recommend GPS to anyone without hesitation, they’re simply the best!

Reply from Global Plug Services
Lovely company. Well organized. Communicated well and kept me updated throughout the process. Money well-spent.
Passport took only 3-4 weeks to get to me.

Reply from Global Plug Services
I can’t fault Global plug services. They are fantastic and reliable. The customer service is great. I got my passport within 7 days. I will highly recommend.

Reply from Global Plug Services

Reply from Global Plug Services
I had a fantastic experience with Global Plug Servicrs! Their customer service was outstanding - friendly, professional, and always ready to help. The entire process was swift and efficient, making everything seamless from start to finish.

Reply from Global Plug Services
I really am pleased with the excellent customer service delivery i received.
I called on a weekend, received a call back next day and yes, the agent was very polite, very helpful and very transparent!
Keep up the good work!

Reply from Global Plug Services
They provided quick service and very competent in handling all aspects of their operations.

Reply from Global Plug Services
The service was great, staffs were very friendly and my NIN came quickly. Thank you for a wonderful service.

Reply from Global Plug Services
My experience throughout my dealings with this company is seamless . My NIN was done in 24hrs and my passport in less than 2weeks even with the public holidays.
Honesty and Reliability is what they stand for.
Thank you for your efforts.

Reply from Global Plug Services
My passport renewal process with GPS was extremely fantastic, reliable,transparent and very quick. My passport was ready in 4 working days and got it in my home within 2days. I highly recommend them.

Reply from Global Plug Services
My journey with GP services on my passport renewal was super awesome,it been a while I had this sort of excellent service experience, the staff were very detailed and everything was done professionally, they are the sure plug

Reply from Global Plug Services
My journey with GPS for Passport application was so smooth and transparent than I could have ever imagined. I got a VIP treatment haha😄
The process with my Passport was as fast as a shooting star. From the day of my biometrics to receiving my document at my address was just 4days. Wow!!
I highly recommend Global Plug Services. They render trustworthy and top services. Kudos GPL!

Reply from Global Plug Services
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