Global Refund Group Inc Reviews 206

TrustScore 2 out of 5

2.2

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Rated 3 out of 5 stars

I am happy with the approach Kymm and the GRG team is taken so far in guiding me to recover the money that was lost in a part-time job scam. I hope there is a long way to go yet I am awaiting patientl... See more

Rated 1 out of 5 stars

I was contacted on a daily basis by "Luke" - trained to appear like the nicest person but what they do is to gain access to your wallets, then move money in and out of your account until there is noth... See more

Rated 1 out of 5 stars

Don't sign up for their services if you are a (crypto) scam victim. You have to pay them an upfront fee and all they do is write letters for you to send to the banks /exchanges etc. but it... See more

Rated 5 out of 5 stars

Sofie Livine is a professional agent with a personal commitment to the issues she has to solve. I'm thankful for her support and quick response for taking actions. Until now she is the only person... See more

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2.2

Poor

TrustScore 2 out of 5

206 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I am very grateful to Global Refund for…

I am very grateful to Global Refund for their help and invaluable support during our work. With their help, I was able to recover more than 70% of my lost funds. Honestly, I thought the money was lost forever, but you, guys, know what to do. Thank you for your help, and especially Hazel for her patience and confidence!

May 15, 2024
Rated 5 out of 5 stars

The more I thank Lord the more I have…

The more I thank Lord the more I have to give you five star reviews. I am happy with the help I got from you and would happily let everyone know how professionally you handled my case and put this nightmare to an end. I was afraid of moving forward but the right consultation from William Robinson, he is a pure gem.

Thank you to everyone who helped me recover from this nightmare.

May 11, 2024
Rated 1 out of 5 stars

This company is a 100% scam

This company is a 100% scam. I paid many thousands of dollars and after 6 months of spending over 200 hours of my own work; I received nothing but headaches and empty promises. They have no contacts and no relationships with any crypto exchanges. They give you customer service emails that can be found on the internet. They don’t have any relationships with any type of law enforcement. The documents that they produced for me to send to various businesses were full of grammatical errors and the images and charts were too low res and blurry to read. The salesperson who had contact with me is their lead scammer. They only have one customer service representative who was only available from 12:00 am to 8 am pst . She works in Ukraine and has opposite working hours for US citizens. She almost always took 4 days to answer my questions. They outsource their forensic research which turned out to be defective. I am now working with the Northern California Computer Crimes Task Force and their forensic information is different than Global Refund Group. I have many horrible experiences with this company. Feel free to ask me questions; I don't want anyone else to be scammed as I was for the second time.

May 10, 2024
Unprompted review
Rated 2 out of 5 stars

This company is another type of scam

This company is another type of scam. They ask you for a fee to recover your money from scammers. Slso they do is ask you to send dozens of dispute letters which didn't produce positive results. After 6 months? They will ask you again for an extension fee doing the same thing all over again. They will continue to scam you over and over and over. You've lost money already from another scam and GRG will scam you more. These people are heartless. They should go to jail.

April 25, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Dont call after hours and never listen when told only this time I can be contacted. Charge an high fees and can't do any. Takes them more then 3 months and still nothing has been done. You get 4 so and so ring you and all say the same thing.
Scamming company.
No respect

March 22, 2024
Unprompted review
Rated 1 out of 5 stars

Don't deliver what they promise

Don't sign up for their services if you are a (crypto) scam victim.

You have to pay them an upfront fee and all they do is write letters for you to send to the banks /exchanges etc. but it doesn't work and it doesn't lead to any result.

Moreover, they are not lawyers so they can't mitigate and negotiate on your behalf with banks or exchanges.

They are very professional and empathetic in their communication that is for sure.

But after 9 months still don't have any money back and my contract with them has ended.

March 24, 2024
Unprompted review
Rated 5 out of 5 stars

Global Refund Team Thank you

I want to take a moment and thank the team's global refund group. They have helped me with my matter and I recommend their services.

Not only did they provide me with good service but also guided me further to take precautions while investing with someone online.

They are the heroes of the day and got back my 75% of lost funds which I believe is a fair deal.

February 18, 2024
Unprompted review
Rated 5 out of 5 stars

Very Professional

I have worked with Hazel Bennette and Catherine Sandoval from the Global Refund Group. They are very efficient in their work and drive the process professionally but are also very empathetic. I can only recommend Global Refund Group.

February 11, 2024
Unprompted review
Rated 4 out of 5 stars

Global Refund Group works hard to recover my lost money

For the last three months Global Refund Group has been working tirelessly to help me recover the large amount of money I lost to a scammer in 2022. I just hired them a few months ago, but already Alexia Deleon is working very hard for my money. She is on top of the process every step of the way, and for the first time since I was scammed out of $97,000 I feel that I have a chance to recover my money. She is with me every step of the way and keeps in continual contact with me.

February 6, 2024
Unprompted review
Rated 5 out of 5 stars

Very Professional

Global Refund is a very professional company that goes to the max to try and get you results. They make it very simple and easy for the customer to do what needs to be done. They are excellent on following up and staying on top of your case! I hope I never have to but would definitely use them again!

February 2, 2024
Unprompted review

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