Global Shopaholics LLC 

They managed to update my order paid the payment within the established time!

This is my 2nd year using their services, they're prompt and accurate about the parcel.

They help you and allow consolidation before shipping.

Their processing time is max 2 working days, once you've cleared your identity and package receipt through their customer service.

However, they have these thing which I hope they work on, they don't send reminder mails. And if you miss their email once probably due to spam etc. You'll begin to panic and wonder what's going on with your package. Lastly, they don't compromise their policy so you just got to abide by their rules and all has been smooth for me. I hope it stays smooth because I don't have the heart for any missing or destroyed package.

On *July 15, 2025*, I used the services of the forwarding company *Shopa Holics* to consolidate and ship a package containing *10 MacBook Pro laptops (2012 model)* and *3 basketballs*.

However, when I received the shipment, I discovered that *4 of the 10 MacBooks were missing*. These are high-value items that were part of the consolidation but were *simply not included in the final package*.

my identification number is SN-144554*. Since then, I have contacted Shopa Holics multiple times, but I have *not received any helpful response, explanation, or solution*.

This has been an extremely disappointing experience. The company has shown *a lack of organization, responsibility, and customer care*, even in the face of clear financial loss.

*I share this as a warning to other customers: think twice before trusting Shopa Holics with valuable items. If something goes wrong, their support might just disappear.*

I demand an urgent response and for the company to take full responsibility for this issue.

— *João Manuel Mundomba*

Customer service is great! They respond so quickly and highly recommend this shipping site❣️

Best company in the word i love globalshopaholcs and the staf very good

This is the biggest scam company in the shipment forwarding services. They managed to lose two of my shipments and they claim they didn't receive one which Amazon confirmed it was delivered with other one in the same time and the other one they admit they lost it and will refund me, but they refunded to my account not to my method of payment. They also charged me twice for the cost of shipping and took them one full week to initiate the refund process and they charged me for more weight than the real weight of the shipment, when I checked the reviews online, a lot of customers are having the same issues and they will never reply back to your email with anything that you will understand ... each time they will start asking you from the beginning about the details to make you get fed-up and lose the case
They are a big scam ... never use them

All excellent

Fast customer care.

Am happy I came across this shipping company

They charged me twice then they kep my package. I am emailing and whatsapping them for a week. they dont respond.

Adjusted the rating as now I have been attended to. They have provided a tracking number and arranged shipment. They are investigating the dbl charge.

Response time needs to be improved. There is a huge element of trust placed in this company with whatever you buy. its stressful to think you might lose everything.

I wanted to take a moment to highlight the exceptional service I received from one of your agents, Mariya James. In a world where customer support is often rushed or impersonal, Mariya stood out with her professionalism, deep understanding of the issue, and a calm, solution-driven approach that genuinely impressed me.

From the onset of my inquiry, Mariya demonstrated not just technical competence, but a rare ability to listen attentively, ask the right questions, and provide clear, actionable steps. She handled my concerns with care and ensured I felt heard throughout the process. Her follow-up was timely, her communication transparent, and her dedication unwavering until the issue was fully resolved.

What made the experience truly remarkable was how she turned a frustrating situation into a positive one. Her ability to de-escalate tension and build trust reflects the kind of leadership and ethos I imagine you value across your ventures. It’s not just about fixing a problem - it’s about how that solution is delivered. Mariya delivered it with excellence.

Best customer service I've experienced so far. Fast response, customer care and attention.
Thank you, William Smith.

I had great chat experience and solution was quick and right one

The best. Professionals of excellence! Fast, convenient and safe.

Customer service next to useless. Take multiple days to reply, meanwhile keep charging "late" fees.
Paid via paypal, but addresses didn't match (never had that issue before, despite using multiple days before), however the transaction was "pending" so there was a hold on money in my account, so couldn't re-submit payment. Took over a week for funds to be cleared back into my account. Tried to contact numerous times, but very delayed and unhelpful responses. Ended up costing me US$9 more than it would have if had gone through on first attempt. Wasn't going to risk them destroying my stuff in an attempt to get the issue sorted, as i have no confidence that it would be, or that their customer service would work to stop it happening. Considering exchange rate etc, don't think i will be using them again.

Once again, I come to give my testimony with ""GlobalShopaolics"", in the sending of my merchandise from the United States to ""Angola"", I believe that for many it is a fantasy to get an item from there to here, but I assure you that if you are reading this comment, I recommend that you take advantage of it as soon as possible to make connections with this network... it is very useful and serves me a lot...

Once again 5 stars for #GlobalShopaolics#

WhatsApp team is very fast and efficient to solve problems

Fast response when contact Heldesk using facebook link, to upload my items into My Storage, following to customize and prepare to next step (payment and shipping)