Globalsunpools Reviews 174

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness throughout the entire process, from sales to installation. People are highly satisfied with the quality of the products and the efficiency of the service, often highlighting the smooth installation and the enjoyment their families get from their new pools. However, a small portion of people felt that the level of customer service declined after becoming a client, requiring them to actively seek attention for basic inquiries.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism, knowledge,... See more

Facilities

Customers consistently note positive experiences with facilities, particularly their pools. Many reviewers... See more

Service

Reviewers highlight positive aspects of service, with many praising the professional installation and... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness and... See more

Product

People report positive experiences with the product. Customers highly recommend the pools, describing them as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had an amazing experience with Blue World Pools from start to finish! The sales rep was knowledgeable, honest, and explained all our options without any pressure. We were able to choose a pool th... See more

Rated 5 out of 5 stars

Blue World Pools..having a great experience with our pool.our grandkids are having a blast along with our family. Our experience with Customer service and parts dept has been exceptional. Always avail... See more

Rated 5 out of 5 stars

Sarah Dizney, our sales person , was very knowledgeable walked us through everything and everything she said would happen did happen… Blue world pools was very professional and efficient. Excellent cu... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

174 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Blue World Pools

We found Blue World Pools through an internet search and chose them because of their customer service and full service installation. We didn't know how to install a pool and really wanted it to be all inclusive with whoever we went with. Blue World fit that criteria. They were great throughout the whole process explaining everything. Their installers were here on time and delivered the materials as stated. They have also followed up with us to make sure everything has gone well. I think the only thing that could have been better is to have more installation crew members to put the pool up. It is very windy where we live and the whole family had to step in to help set up the pool. We didn't mind because we didn't want to reschedule our installation. We now can say we were part of the building process. Another suggestion is to make sure you have at least a 20 amp plug for the extension cords or have an electrician set up a dedicated plug for the pool. Our plugs on the back of the house were all 15 amp and were not strong enough for the pump. We were going to have a line installed anyways, it was just a rush to get it installed so the pool could run. The kids can't wait to get in and swim!

May 24, 2019
Unprompted review
Rated 5 out of 5 stars

This is our first time owning a pool

This is our first time owning a pool. Blue World Pools has made our entire experience very satisfying. From meeting the sales represenitive, to the pool installation. Especially happy with the after pool installation assistance from the installer to make sure everything goes smoothly.

May 24, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent timing on installation in…

Excellent timing on installation in 2012. Always prompt on return phone calls, with a personal touch. When we have had to order parts we have received them in a timely manner. The finance team have also worked with us during troubled times.

May 22, 2019
Unprompted review
Rated 5 out of 5 stars

Everyone has been so helpful

Everyone has been so helpful. This is my first pool and when I have questions, they answer them. This pool uses Clorox and that is about it.love our pool they helped use this is our first pool and they helped use alot with water quality its great now and now enjoying our pool

May 15, 2019
Unprompted review

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