I ordered a hair test a few years ago (November 2020) and thought I'd leave a review as there are so many negatives ones, I don't think it reflects the service I received. There were no issues with... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Gosh wish I’d read these reviews before ordering intolerance test. Think I’ve wasted my money! Never received confirmation email of order contacted via chat online he said he’d resend email, never rec... See more
I came across Global Testing Lab via Groupon, thus believed it to be a professional company. I paid £40.00 for a Healthier hair, skin & nails test. After waiting 14 days I received only intole... See more
Bought two tests. Received no confirmation email so have no access to test reference numbers. No way of contacting them. Live chat doesn't exist. Contacted PayPal straight away to try and get money ba... See more
Company details
Written by the company
The Global Testing Labs range of tests includes a choice of Blood and hair sampling in order to get the most accurate results available and help you. Our aim at Global Testing Labs is to give you the information you need to make positive changes to your wellness and life.
Contact info
Unit 1A Bonington Complex, DE74 2PY, United Kingdom
- globaltestinglab.com
1.9
Poor
69 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered an intolerance test with Global…
Ordered an intolerance test with Global Testing Lab via Groupon and never got a confirmation that they had received my sample as promised so emailed them one week ago and am still yet to hear back or receive my test results! Awful experience and by the sounds of it Groupon cannot contact them either!
August 20, 2018
Unprompted review
Incomplete Test / Uncontactable
I came across Global Testing Lab via Groupon, thus believed it to be a professional company.
I paid £40.00 for a Healthier hair, skin & nails test. After waiting 14 days I received only intolerance results, no mention of the nutrition results that I'd paid extra for.
I tried to contact Global Testing Lab via their email (If you have any questions, please send us an email to...) This bounced back saying that this email address was in fact unmanned and to instead contact via (non-existent) chat feature on their site. Also, address listed on their website is just virtual office space in London.
Now questioning the validity of test / results...
May 20, 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.