Global Test Supply Reviews 

978
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 139 reviews, reviewers had a great experience with this company. Customers consistently praise the very reasonable prices and the exceptional quality of the professional equipment offered on the online platform. Many buyers also appreciate the intuitive website designed for searching products easily, alongside fast and reliable shipping services for most orders. However, some people mentioned that their purchases faced significant unexpected delays, ongoing backorders, or extended waiting times before final delivery. Reviewers additionally experienced occasional problems regarding missing components upon arrival, requiring additional follow-up to resolve order discrepancies. Some consumers also noted that communication and shipping updates were occasionally lacking during these prolonged waiting periods.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that items arrive promptly, work very well, and match... See more

Order

Customers consistently note ambiguous experiences with order, as many reviewers highlight quick processing,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising fast shipping and prompt... See more

Price

Customers had great satisfaction with the pricing, frequently highlighting that items were well priced and... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the top notch condition and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was able to find and order the part I needed quickly. I appreciated the ability to calculate shipping costs up front.

Company replied

Rated 5 out of 5 stars

Thankful I was able to get namebrand items at such a reasonable price. Quote was easy to obtain and shipping updates kept us on schedule with testing services at our laboratory. Payment processing was... See more

Company replied

Rated 5 out of 5 stars

Purchased this for my son who is an engineering student and had asked for a caliper for Christmas. Wanted to purchase a “lifetime” tool for him and after doing much research, settled upon a Mitutoyo.... See more

Company replied

Rated 5 out of 5 stars

Price was first when shopped online but what more I received is professional service . I did have to wait to receive this particular item . I believe maybe more updates on where it was and estimated... See more

Company replied


Company details

  1. Association or Organization

Written by the company

Founded in 2004, Global Test Supply is a world-class provider of instrumentation for test and measurement applications. Global Test Supply conveniently accepts orders both online and offline. Our in-house technical specialists help customers choose the most advanced equipment in the marketplace based on their needs, budget and application. Our technical sales team works hard to exceed customer expectations by providing a traditional brick and mortar sales experience on a web-based platform.


Contact info

3.9

Great

TrustScore 4 out of 5

978 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(978)

139 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Long wait but good communication.

It was a very long wait to receive the product, however, at least there were updates on the delays. Order was placed in February and received in May. I have had no negative feedback from my requestor, so the product must be doing its job.

May 14, 2026
Global Test Supply logo

Reply from Global Test Supply

We sincerely apologize for the delay you experienced, Carmen, but we're pleased to hear that the product has met expectations and is performing to the anticipated standard.
We truly appreciate your support and understanding throughout the process, and look forward to the opportunity to work with you again in the future.

Rated 5 out of 5 stars

Loved purchasing my veto bag from here

Loved purchasing my veto bag from here. Will continue to shop here for my professional needs.

June 14, 2026
Global Test Supply logo

Reply from Global Test Supply

Thank you for your support, Cristina. It means a lot to us. Have a wonderful day!

Rated 5 out of 5 stars

Excelent experience!

Prompt response, amazing customer service, products as advertised, lead times accomplished, Good prices.

April 15, 2026
Global Test Supply logo

Reply from Global Test Supply

Thank you for taking the time to leave your 5star review, Laura. We appreciate your kind words and look forward to working with you again in the future.

Rated 1 out of 5 stars

Waste of time and money

I was told both transmitter and receiver will be shipped. When I received only the receiver I called and they said “ only what’s in the box”. So the whole thing cost $250 and more for absolutely no use. Unfortunately the folks on the phone have no idea or experience with equipment

May 14, 2026
Global Test Supply logo

Reply from Global Test Supply

Hello, Ken. We’re sorry to hear there was a misunderstanding regarding what was included. After reviewing the situation, our team worked directly with you to do our best to help resolve the concern. We appreciate the feedback and the opportunity to clarify expectations when questions arise. Thank you.

Rated 5 out of 5 stars

Good Product

Good product. Accurate and good delivery time

May 14, 2026
Global Test Supply logo

Reply from Global Test Supply

Thank you for sharing your 5-star review with us, James!

Rated 1 out of 5 stars

Very poor customer service

Part of my order was cancelled, saying the item was discontinued. I got an automated email telling me someone would reach out within 2 business days. 3 business days later, nobody had reached out, so I did. I was informed they were busy, and they didn't know of a replacement. I looked, and the same item was still showing as available, with a different part number at a higher price.

I inquired about getting free shipping, since I'd ordered enough to get free shipping on my original order. I was told I had to place the order 1st, then they could submit a request to credit my shipping charges. So I did, and I was never communicated with again, and shipping charges remained on my order.

Please stop making your customers jump through hoops so you can raise prices after orders have been placed.

May 14, 2026
Global Test Supply logo

Reply from Global Test Supply

We’re sorry to hear about your 1-star experience, Christy. We take feedback like this very seriously and have opened a ticket to investigate the matter further.

Rated 5 out of 5 stars

Good price

Good price, excellent service!

May 14, 2026
Global Test Supply logo

Reply from Global Test Supply

Thank you for taking the time to leave us your 5 star review, Wayne. Enjoy your day.

Rated 5 out of 5 stars

As expected

As expected. Will purchase again!

May 14, 2026
Global Test Supply logo

Reply from Global Test Supply

That's great to hear, Carrie! We look forward to working with you again in the future. Have a great day!

Rated 5 out of 5 stars

I want to thank you for the extra…

I want to thank you for the extra support during the import process. In business, that kind of support is essential. I hope to continue our business relationship with you. Thank you again!!!

March 14, 2026
Global Test Supply logo

Reply from Global Test Supply

We really appreciate your kind words and your support, Paul. It's always a pleasure to assist, and we look forward to working together again as well. Have a wonderful day.

Rated 3 out of 5 stars

The product was great but customer service substandard

The product was great. The challenge was the company forgot to ship my order and after about three weeks I wrote to inquire as to the arrival date of the product which prompted them to finally ship the items.

April 14, 2026
Global Test Supply logo

Reply from Global Test Supply

Thank you for your feedback, Seth. We’re glad you were happy with the product, but we apologize for the delay and missed communication on your order. We’ve addressed the internal issues that caused this and are taking steps to ensure it doesn’t happen again. If you have any additional concerns, please let us know.

Rated 5 out of 5 stars

It was easy to find and order the…

It was easy to find and order the equipmet I wanted. It arrived in a timely manner and works well.

April 14, 2026
Global Test Supply logo

Reply from Global Test Supply

Thank you so much for your comments, Matthew. We're glad you had a smooth transaction from start to finish. If you need anything else, you know where to find us :)

Rated 5 out of 5 stars

Price was first when shopped online…

Price was first when shopped online but what more I received is professional service . I did have to wait to receive this particular item . I believe maybe more updates on where it was and estimated arrival would have helped made me be less nervous about if it would arrive . Overall worth the wait on this item purchased .

April 14, 2026
Global Test Supply logo

Reply from Global Test Supply

Thank you for your thoughtful feedback, David. We’re glad to hear you were happy with the pricing and service. We do apologize for the wait and appreciate your suggestion regarding order updates. Clear communication is important, and we’ll continue working to improve in that area. Thank you again for your patience, and we’re glad to hear the item was worth the wait!

Rated 5 out of 5 stars

Great price and fast delivery

I purchased the Navac N1DX manifold. It was a great price and they had it in stock when it was on backorder everywhere else. It was shipped quickly and received it with no issues. I would highly recommend Global Test Supply and will definitely make other purchases in the future!

April 2, 2026
Global Test Supply logo

Reply from Global Test Supply

Thank you for your great review, Chris! We’re glad we had what you needed in stock when it mattered. We do our best to keep high-demand products available and are happy to hear everything arrived quickly and without issue. We truly appreciate your support and look forward to working with you again soon.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look