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Global Work & Travel Reviews 

3,915
•
TrustScore 4.5 out of 5

4.7

Travel Agency
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Review summary

Created with AI, based on recent reviews

Looking at 967 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being extremely helpful, patient, and informative throughout the early stages of planning their upcoming trips. Travelers also mention that the online platform is very easy to navigate, while initial orientation calls provide reassuring and detailed information about the entire process. Some people were dissatisfied with the lack of practical assistance regarding promised job placements and accommodation arrangements abroad. Reviewers noted that communication became very limited once they arrived overseas, leaving customers to handle heavy logistical challenges entirely on their own.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting that coordinators are friendly,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently noting that advisors are helpful,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how easy and stress-free the website... See more

Service

Customers consistently note positive experiences with service, highlighting that coordinators are extremely... See more

Holidays

Consumers find holidays to be a source of great excitement, with many reviewers feeling well-prepared and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience with Global Work & Travel has been nothing short of awesome! They've been as personable as you can get and it makes the whole process so much easier!

Rated 5 out of 5 stars

David did a great job getting me through all of the necessary steps to finally book a flight! All the details of the process were laid out very well! He was very attentive and answered any questions I... See more

Rated 5 out of 5 stars

Jack was friendly, easy to talk to and very knowledgeable. He was clear and concise with the information for multiple trips and cleared up any questions I had. The global work and travel website is ea... See more

Company details

  1. Travel Agency

Written by the company

Established since 2008 and with 4 global offices, around 100 staff and over 100,000 customers, choose Global Work & Travel when you want to travel with the best to Be More Than A Tourist™.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 52% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(3,915)

967 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Bailey was awesome

Bailey was awesome! He was super friendly and you could tell he knew what he was talking about. Very reassuring awsell

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Global Work and Travel experience

The thing that made my experience amazing was my trip coordinator, Kayla. She was super knowledgeable and helpful with my application and answered every question I had. It was stress free and super easy to do!

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

My experience so far with… GlobalWorkandTravel

My experience so far with GlobalWorkandTravel has been amazing! I’ve had two phone calls already with Reece and Nichola. They’ve been extremely helpful and detailed in laying out my journey for me. I’m looking forward to continuing my plans with them.

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

Call with Dan was excellent!

Dan was amazing! Loved chatting with him. He was super helpful and really thorough with all the information I needed. He made the process really easy to understand. I’m overall really happy with how my chat went and very excited to be working with him throughout my process and journey with Global Work and Travel. Thank you Dan! 😊

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

Was a great call

Was a great call! Everything was explained perfectly and it made me feel really comfortable about by upcoming trip! Can’t wait for it!

August 10, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scammers! Avoid!

Absolute scammers…my daughter was talked into paying £1500. Was told they would find her a job, accommodation and sort her visa. They’ve done none of this. She has to apply for the visa herself, they give u 3 nights accommodation in a hostel then you have to find your own accommodation after that! They’ve done none constantly hound her with phone calls. Complete waste of time and money! AVOID!!

August 9, 2026
Unprompted review
Global Work & Travel logo

Reply from Global Work & Travel

Hi Gemma,

Unfortunately, we are unable to identify the customer from this review, so we can’t comment on the specific circumstances or conversations that may have taken place.

We do, however, want to clarify what is included in our Working Holiday Trips. Our trip inclusions are clearly outlined on our website and include a range of services, such as step-by-step visa guide, 3 nights of hostel accommodation, a job match with one of our partner organisations plus much more. Our team is available throughout the process to guide travellers through each of these steps.

We can also assure you that all of our trip inclusions are provided to every customer who books our trips. We have been operating for 18 years and have supported more than 120,000 travellers with their overseas experiences, so we are certainly not a scam or an organisation that takes payment without providing the services included in our trips.

If your daughter has any further questions she is welcome to contact our team directly and we will be happy to assist.

Thanks,
Global Work & Travel

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