Globus Faith Reviews 404

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff, including tour guides and drivers, for their knowledge, professionalism, and helpfulness. People also appreciate the well-chosen locations and the overall excellent service provided, making their holidays enjoyable and memorable. However, some people mentioned that the schedule could be hectic and rushed, with limited time for shopping or exploring local culture. A few customers also felt that the group sizes were too large, and some expressed a desire for more free time at certain destinations.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising tour directors, guides, and drivers for their... See more

Location

Customers had positive experiences with the locations visited. Many reviewers found the places amazing,... See more

Holidays

People report positive experiences with holidays. Many customers describe their trips as amazing, wonderful,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Full trip info given before hand. Questions I had always answered promptly via email. Trip was amazing. Blessed to briefly touch the Pope’s hand at The Papal Audience. Local guides v knowledgeable. Co... See more

Rated 5 out of 5 stars

Our tour director, Roxanna, has been extremely knowledgeable, thoughtful and kind. The places we have seen in 12 days have been amazing! It was truly a special spiritual journey! Cosmos should def... See more

Rated 5 out of 5 stars

Tour director was friendly and helpful, but didn’t organize well enough with seats rotation that made people confused and little messed up. The excursions were between the schedule of the day that mad... See more

Rated 5 out of 5 stars

The places visited were wonderful and enjoyable. I especially liked Lourdes, Fatima and Bom de Jesus. The basilica and cathedrals were incredible to see in person. Our tour guide was helpful, professi... See more


Company details

  1. Travel & Vacation

Written by the company

Where in God's creation can you renew your faith and reflect upon centuries of religious history? On our inspirational Globus and Cosmos Religious Vacations! We've created a variety of uplifting itineraries that help you explore the roots of your faith, walk in the footsteps of spiritual leaders, and stand in the very places where events from Scripture actually occurred.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

404 reviews

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Rated 4 out of 5 stars

The footsteps of Apostle Paul -2023…

This was our first time going on a structured guided tour and Globus did a great job. The tour packed a lot into the 10 days and we are greatful o have been able to do it. However, we learned that this type of travel is not for us going forward. Things are too hectic and theres not enough down time.

October 13, 2023
Rated 5 out of 5 stars

Great tour guide and bus driver.

Our guide and bus driver are professional, caring and knowledgeable. I don’t like the hotel in Milan, needs a lot of room renovation, especially the bathroom and front desk staff are rude and has attitude. Tour is great. Hotel in Rome is quite a distant from subway station and room is very minimal.

October 12, 2023
Rated 5 out of 5 stars

Port, Spain, France

Overall, trip was very good. Guide and Coach Driver were excellent! Saw many places we may have otherwise missed.

The trip was a bit fast paced. Some additional free time away from the tight schedule of the tour, would be nice.

Walking for some of the elderly guests in our group was a bit much. This fact may have been overlooked by the travelers. Or, maybe if the Cosmos Literature would be more intense in conveying this fact, would also help. These are in fact, more difficult tours for those with health, excessive walking or disability issues.

September 16, 2023
Rated 3 out of 5 stars

Following the Footsteps of Paul

Accommodations and ship size an issue.

Tour itself and the guides were great/outstanding. Globus should have provided more background information (links, YouTube), for review on Greek and Turkish history (Guides shared a bit).

October 8, 2023
Rated 5 out of 5 stars

The "Shrines of Italy" trip was the…

The "Shrines of Italy" trip was the very best, we've ever been on! It was more than what we could have imagined or expected. Cosmos was a big part in that. Excellent guide; Lorena. Bus was comfortable and driver drove safely. Our group enjoyed each other's company. Got to see so much beauty in Italy! Highly, highly recommend!

September 19, 2023
Rated 1 out of 5 stars

Be aware: No porter service and you will be denied access to the bus should you develop Covid

This company no longer provides porter service so you are responsible for managing your bag throughout the tour. Unfortunately our group did not know about this change in policy until we arrived at our first destination. Many participants who were single travelers and those with health and mobility issues would not have signed up with this company had we known that they had discontinued this service.

Secondly, some of us did not know that if you develop Covid symptoms, you will be asked to test and if the test is positive, you will be denied access on the bus. An older single, injured participant on our tour was denied access to the bus upon agreeing to take a Coved test and testing positive. She was left behind at that stop, in a foreign country where she did not speak the language, and was responsible for making her own way from that point on. (Some assistance was provided with booking some aspects of the alternative travel elements). Upon learning that this single, older, injured and sick participant would be left alone to navigate the complicated alternative travel (that included trains, planes and taxis), offered to stay behind to accompany her and ensure that she arrived safely at her destination. This was extremely stressful (especially while sick) and she would not have managed without the assistance of this fellow tour participant who kindly gave up her tour days to help. Because she did not have Covid related insurance, she had to pay for the the extras costs for herself and her traveling companion. Be sure that your travel insurance includes trip interruption and/or isolation for Covid! And, be sure that, if you are single, that you travel with a companion who is prepared to stay behind with you in the event of a medical emergency, whether that is Covid or otherwise, because you will be left behind - alone.

We later learned that other travelers who were aware of this Covid policy simply advised that the practice amongst travelers is to NOT identify if they develop Covid symptoms and to NOT test. It became rather obvious in subsequent days that other travelers had symptoms yet they continued to board the bus and participate in tour activities, unmasked. By the end of the tour and within 24 hours of landing home, the majority of the 40 tour participants developed Covid. Which draws into question the purpose of denying access to the bus for the one honest participant and in fact, to the efficacy of the policy/protocol at all.

Since there are no requirements for Covid testing to travel by public bus, train or air, I recommend that Cosmos also remove this policy/protocol. Alternatively, the company should have a protocol for assisting the traveler that they leave behind instead of simply abandoning them.

September 19, 2023
Rated 5 out of 5 stars

Amazing Pilgrimmage

The sites that we visited and the excellent tour guide that we had were outstanding. Our driver was awesome as well.

October 2, 2023
Rated 5 out of 5 stars

Great Tour Guide and Bus driver

Great Tour Guide and Bus driver! Places visited are all beautiful and amazing! Tour guide, Roxane is very knowledgeable and bus driver, Antonio is always careful and helpful with tourist coming and going off the bus.

September 15, 2023
Rated 3 out of 5 stars

Good itinerary

The itinerary is very good, tour director & driver were excellent however some of the hotels were below my expectations. Also, I was disappointed that there was no hotel porterage included. Hence, I do not plan to travel with Cosmos in the immediate future.

September 26, 2023
Rated 5 out of 5 stars

Best experience.

I was so nervous at first because I never used a company for tours but it was amazing. Starting with my agent Michael and then with my amazing tour guide Yair and the best bus driver Mahdi they're exceptional. Respectful, knowledgeable, patient, friendly, attentive and much more. It has been the most enjoyable time of my life and my family. Thank you to all !!! Here in affordable tours and cosmos.

September 15, 2023

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