Glo Melanin 

I took a chance on the Roller Remover but when the package came, product had leaked out! This product was, frankly, a splurge buy purchased on a shoestring budget so to have any of it wasted as quite disappointing. I reached out to notify Glo Melanin about this issue and Elyka got back to me promptly. She apologized for the leak and not only shipped a new roller but also sent a Tumeric Brightening Bar Soap. I was seriously just expecting a 10% off code and that hope was a HUGE maybe. She went above and beyond, in my opinion. It's been a long time since I've felt so cared for by a customer service rep. I've been happily using the roller under my arms to lighten the area and see about less irritation when shaving. I had quit shaving under my arms for all the irritation but am hopeful that this will help me have hairless underarms AND less color contrast!

I've not yet used the bar soap, which I plan to use in the next few days as my old face soap is running out.

I did buy a tube of the Turmeric and Lemon lip balm. I am not a smoker nor do I feel like I have overly dry lips BUT I love the feel, smell, and taste. I normally apply it after I wash my face and brush my teeth. Then, as I speak a lot or am on a mic, use it before that as well instead of lipstick or other balms. It provides lasting moisturizer, isn't too slippery OR sticky. Nor is it too shiny! I love most that it's not petroleum based and isn't minty or fruity.

Wish I can give them no stars!They are scammers and thieves.The face soap is great but it’s their tactics they use to steal money from customers .They trick you into a $14.99 subscription or you can’t check out to get items and they do it unknowingly. Their customer service is basically nonexistent. Once they do respond to the email because that’s the only way to get in touch with them, they give you a scripted email stating they apologize and giving a store credit that is not accessible. This is still top tier robbery and everyone needs to continue to apply pressure reporting this scandalous company so they can be stopped!

Amazing it does the job & the packaging gets to you fast

I absolutely love the customer service. Recently my orders were going to an address I'm no longer at and would be returned to sender. I realized on the site it has my actual address and the shop app another. Emailed customer service and they were so nice and shipped right away. I love all the products from these ladies. They'll have a life time customer with me.

Glo Melanin bundle ✨ Highly recommend! 10 out of 10 so far! Customer service and the products will not disappoint you guys. I have taken before and after photos and will come back to show results !❤️

Love the product

Thank you for this product. I have had an increase in complements about my skin and remarks on being pretty.

I am glowing with Glo Melanin.

Deir

I have been using Glo Melanin products for a few months and to my liking their products work. The lip balm, facial cream, and brightest soaps have been my top favs but I also enjoy their serum! The lip balm keeps my lips hydrated doesn’t cause irritation like other balms have in the past. Also, their products aren’t harsh to my skin for someone who has dealt with eczema flares. I use their facial cream on other parts of my body and it helps with moisture and brightening my pretty skin. I am very pleased with their customer service, exceptional! And I’m proud to be a continued supporter! Love y’all

I WOULD RATE IT 10 but that’s not an option ms ELYKA P. Was responding to me an instance helping me find my lost package and made sure it returned safely to me I was going to get a refund but the way she helped through these 20 days was incredible my package finally here ALL THANKS TO HER MS ELYKA P.❤️

I had to wait months to replenish my rose oil, but I absolutely love all the products I've used and I get constantly get complimented on my skin.

The product did arrive quicker than expected. Thank you! It seemed to work from the very first application. WOW! I will send before and after pics. Thank you for making such an outstanding product that really gets the job done. But in a such a little amount of time (at least for me). Yes, I will definitely keep using and will send another review after I complete my first jar. GOD BLESS!

The Rose Glo Oil is amazing. It smells so good and my face thanks me everytime I apply it.

Great customer service. The communication is very strong. This is my third time making a purchase and I love the results and I love the smell of the products. Definitely digging the new upgrade look.

I placed my order on a holiday weekend when I received my confirmation email it was incorrect it had that I ordered 1 lip balm when I ordered a 3 month supply. I sent an email and received a response on that Monday from Elyka. She quickly took care of it. Amended my order and shipped it out no problem! Thank you so much Elyka for your excellent customer service! I appreciate your time and effort! Can't wait to receive my products from Glo Melanin.

product always arrive late, but i love the product and the quality cannot be compared. I have not seen that much reduction with dark spots, but i believe with continued consistency i will. trying the serum to see if it makes a difference. I love the body oil, smells really good. i also love the idea that the monthly funds is being used to build and also you still can use it to place an order

The order processing was simple. The shipping was fast. When I had questions, Elyka responded right away and represented the company with grace, friendliness, and efficiency. The products are great. The lip balm really lasts. The soap is mild with a pleasant scent and doesn’t irritate my sensitive skin.

Hey Fam! I ordered Glo Melanin…TWICE🤦🏾‍♀️. Once I realized I mistakenly doubled my order, I reached to customer support. Elyka P. was all over it. Not only did she immediately respond to my inquiry request, she immediately corrected my order. She is wonderful and I’m sure Glo Melanin will do wonders for my hyperpigmentation.

Elyka Has great communication and customer service. She got back with me as soon as I emailed her to ask a question. can’t wait to try my products. Thanks again.

They are listening to customers needs and are very accommodating. I really appreciate Elyka helping me with a subscription I made by mistake.Cusdtomer service is really quick and great.